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Remote Technical Support Analyst Remote Jobs in Indiana

Powers Health

Epic Application Analyst

Munster, IN · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Provides application support to the Cadence module and user assistance within the assigned ... This position is primarily remote but must be able to travel onsite to our facilities for projects.

Powers Health

Epic Application Analyst

Munster, IN · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Provides application support to the Ambulatory Cadence module and user assistance within the ... This position is primarily remote but must be able to travel onsite to our facilities for projects.

CSAA

  • Retirement

In this role, you will combine insurance domain knowledge, analytical expertise, and technical ... Support the development of AIenabled and automated analytics capabilities * Leverage Industry data ...

CSAA

  • Retirement

You will support individual account pricing, perform portfolio ratemaking analyses, and lead ... Prepares actuarial findings and documents that are suitable for technical and non-technical ...

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Remote Technical Support Analyst Remote information

What is the difference between Remote Technical Support Analyst Remote vs Remote Customer Support Specialist?

AspectRemote Technical Support Analyst RemoteRemote Customer Support Specialist
Required CredentialsTypically certifications like CompTIA A+ or Network+; technical knowledgeCustomer service skills; may have certifications like HDI or ITIL
Work EnvironmentTechnical troubleshooting, remote access tools, diagnostic softwareCustomer communication, issue resolution via chat, email, or phone
Employer & Industry UsageIT companies, tech support firms, software providersRetail, telecom, e-commerce, service industries

While both roles involve remote support, the Remote Technical Support Analyst focuses on technical troubleshooting and diagnostics, whereas the Remote Customer Support Specialist emphasizes customer communication and issue resolution. The former requires more technical certifications, while the latter centers on customer service skills.

Can I work remotely as a remote technical support analyst?

Yes, remote technical support analyst positions are commonly available and typically involve providing technical assistance via phone, chat, or email. These roles often require familiarity with remote support tools, troubleshooting skills, and sometimes certifications like CompTIA or Microsoft, making remote work feasible for qualified candidates.

What are the most commonly searched types of Technical Support Analyst Remote jobs in Indiana?

The most popular types of Technical Support Analyst Remote jobs in Indiana are:

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For Remote Technical Support Analyst Remote jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Remote Technical Support Analyst Remote jobs in Indiana look for?

The top searched job categories for Remote Technical Support Analyst Remote jobs in Indiana are:

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Cities in Indiana with the most Remote Technical Support Analyst Remote job openings:

Remote Technical Support Analyst Remote jobs near you

Epic Application Analyst

Powers Health

Munster, IN • Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 23 days ago

Powers Health rating

6.5

Company rating: 6.5 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

604th of 888 rated healthcare providers

Job description

 Job Description:

Provides application support to the Cadence module and user assistance within the assigned application(s).  The Epic Application Analyst is responsible for the full system cycle, whether it is a new system or an upgrade.  They act as a second level of support and an extension of the help desk as part of the day-to-day support duties.  The Epic Application Analyst understands their assigned applications, their value to the business aspects of clinical operations and assists users to maximize the utility of the clinical system.  In this role, the Epic Application Analyst serves as the liaison between the user community, IT, the Epic build team and other departments as necessary.  Additionally, the Epic Application Analyst performs all design, build, optimization, and upgrade tasks for assigned module(s) and associated integrations.  This position is primarily remote but must be able to travel onsite to our facilities for projects.

 This position is primarily remote but must be able to travel onsite to our facilities for projects.

To qualify you must have:

  • Associate or Bachelor’s degree in healthcare, business management, or information systems.
  • Experience in scheduling, registration, insurance verification and pre-authorization preferred.
  • Proven skills in problem-solving.
  • Strong analytical and technical skills.
  • Exposure and general understanding of front end workflows. 
  • Working knowledge of multiple software applications, systems analysis/design, integration/design, or web applications/design.
  • General understanding of underlying technologies: hardware, networking, Intranet, Internet, PDA, bar coding and wireless.
  • Ability and commitment to meet deadlines and cope in a fast-paced environment.
  • Capable of working well in a diverse, multidisciplinary team and successfully interacting with others at all levels of the organization, including remote teams.
  • Ability to maintain a professional attitude and demeanor in both normal and pressure situations.
  • Proficient MS Office skills.
  • Epic proficiency/certification preferred or must obtain Epic proficiency/certification during the introductory period.

Your Extraordinary Career Starts Here

We invite you to join our team of professionals where your unique talents will be well utilized in a work environment that promotes your further growth and development. In return for your valuable service and contributions, Powers Health offers a competitive wage and benefits package along with the necessary tools, resources, and mentoring opportunities to support your career advancement goals.

Our comprehensive benefits program includes, but is not limited to:

  • Medical, dental and vision coverage
  • Wellness program, including free screenings
  • Healthcare and Dependent Care Spending Accounts (HSA)
  • Retirement savings plan
  • Life insurance
  • Disability income protection

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