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Remote Technical Support Analyst Remote Jobs in Indiana

Provide technical support of software development and database administration using SUPRA PDM ... Strong analytical and problem-solving skills. * Excellent communication skills. * Must be a US ...

$73K - $98K/yr

... supported, and empowered to be innovative and reach their full potential. Our inclusive, people ... As an IT Quality Analyst, you'll play a critical role in ensuring our software solutions meet the ...

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel extensively (60-100%) across your assigned region-by car or plane-to deliver hands-on solutions * Conduct ...

$39.75 - $54.75/hr

Support stake-holder engagement efforts (e.g., interviews, workshops) to elicit business and data ... Detailed technical knowledge of a group of interrelated systems and their business functions ...

$45K - $55K/yr

This person is a strong communicator who can defend their methodology to technical and non ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...

You'll lead a dynamic team of remote Technical Support Specialists and Consultants within the ... Market analysis and Stakeholder influence. Relocation benefits are not available for this job ...

... experience supporting FP&A / Treasury functions required. * Advanced analytical skills to ... Please note we are hiring for this role remote anywhere in the United States with the following ...

Job Title Insurance Product Analyst IV, Product Intelligence - Remote Requisition Number R7956 ... Supports the development of business-cases for new initiatives by synthesizing data, modeling ...

Support the development of AIenabled and automated analytics capabilities * Leverage Industry data ... Strong ability to independently solve technical challenges by leveraging online resources.

Showing results 21-40

Remote Technical Support Analyst Remote information

What is the difference between Remote Technical Support Analyst Remote vs Remote Customer Support Specialist?

AspectRemote Technical Support Analyst RemoteRemote Customer Support Specialist
Required CredentialsTypically certifications like CompTIA A+ or Network+; technical knowledgeCustomer service skills; may have certifications like HDI or ITIL
Work EnvironmentTechnical troubleshooting, remote access tools, diagnostic softwareCustomer communication, issue resolution via chat, email, or phone
Employer & Industry UsageIT companies, tech support firms, software providersRetail, telecom, e-commerce, service industries

While both roles involve remote support, the Remote Technical Support Analyst focuses on technical troubleshooting and diagnostics, whereas the Remote Customer Support Specialist emphasizes customer communication and issue resolution. The former requires more technical certifications, while the latter centers on customer service skills.

Can I work remotely as a remote technical support analyst?

Yes, remote technical support analyst positions are commonly available and typically involve providing technical assistance via phone, chat, or email. These roles often require familiarity with remote support tools, troubleshooting skills, and sometimes certifications like CompTIA or Microsoft, making remote work feasible for qualified candidates.

What are the most commonly searched types of Technical Support Analyst Remote jobs in Indiana?

The most popular types of Technical Support Analyst Remote jobs in Indiana are:

What cities in Indiana are hiring for Remote Technical Support Analyst Remote jobs?

Cities in Indiana with the most Remote Technical Support Analyst Remote job openings:

Mainframe SUPRA DBA (Remote)

Indianapolis, IN • On-site, Remote

A.C. Coy
Recruiting and Staffing Services • 51 - 200 employees

Other

Re-posted 12 days ago


Job description

Overview
  • Tier One Technologies is hiring a Mainframe SUPRA Database Administrator to support our US Government client.
  • This will be a 100% remote Contract-to-Hire position.
  • Must be a US Citizen.
  • SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT.

Responsibilities
  • Provide technical support of software development and database administration using SUPRA PDM, MANTIS, COBOL, and JCL.
  • Provide technical support and consultation in the review and acceptance of deliverables related to internal platform modernization that is currently hosted on z/OS (IBM mainframe operating system).
  • Support numerous SUPRA PDM databases, maintain COBOL copybooks to coincide with database changes, manage the Total-File-Views, which are internal variable names that allow the online programmers to interact with the database files.
  • Perform directory maintenance for SUPRA PDM database files.
  • Evaluate the database environment, document their function and create diagrams of their interactions to support the platform modernization.

Qualifications
  • A degree from an accredited College/University in Software Engineering, Computer Science, or related discipline is preferred.
  • 10+ years of experience in software development and/or related field.
  • Have prior experience working with the tools and programming languages listed below:
    • Cincom SUPRA PDM
    • Cincom MANTIS (Total-file-views)
    • COBOL
    • z/OS
    • JCL
    • Storage Management
    • MS Office/365
    • MS Windows
    • Visio
  • Strong analytical and problem-solving skills.
  • Excellent communication skills.
  • Must be a US Citizen (no dual citizenship).
  • Must be to obtain DoD Public Trust clearance.
  • Must have lived in the United States for the past 5 years.
  • Cannot have more than 6 months travel outside the United States within the last 5 years. Military Service excluded.

A.C. Coy Company- Staffing & Consulting Services logo

About A.C. Coy Company- Staffing & Consulting Services

Sourced by ZipRecruiter

Since 1986, our mission is to be the “Always on Target” staffing and consulting provider by helping people and companies achieve their hiring goals. The team is dedicated to achieving these goals by attracting and retaining top talent that meets our clients’ culture and environment. We are fully engaged with our people and companies through ongoing communication to ensure expectations are met.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Canonsburg, PA, US

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