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Remote Technical Support Analyst Remote Jobs in Indiana

$90K - $110K/yr

This position is a remote role in the United States and serves as a vital technical touchpoint ... Troubleshoot and analyze intricate system-level software, networking, and third-party components

This is a remote position. Position Overview GEO Academies is seeking an IT Support Specialist to provide reliable technical assistance to employees and support the organization's day-to-day ...

The ideal candidate for this position will have strong technical skills and a passion for ... Implement and improve remote monitoring tools for our customer's systems. * Demonstrate superior ...

SAP SCM Analyst - Remote

Carmel, IN · On-site +1

$101K - $152K/yr

Here, you'll take on work that challenges you, supports your growth, and empowers you to shape what ... Job Summary Belden is seeking a highly skilled and motivated SAP Supply chain Analyst to support S ...

SAP SCM Analyst - Remote

Carmel, IN · On-site +1

$101K - $152K/yr

Here, you'll take on work that challenges you, supports your growth, and empowers you to shape what ... Job Summary Belden is seeking a highly skilled and motivated SAP Supply chain Analyst to support S ...

This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... Technical Support Analysts, and other Implementation Specialists. * Provide CIS subject matter ...

This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... Technical Support Analysts, and other Implementation Specialists. * Provide CIS subject matter ...

This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... Technical Support Analysts, and other Implementation Specialists. * Provide CIS subject matter ...

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Remote Technical Support Analyst Remote information

What is the difference between Remote Technical Support Analyst Remote vs Remote Customer Support Specialist?

AspectRemote Technical Support Analyst RemoteRemote Customer Support Specialist
Required CredentialsTypically certifications like CompTIA A+ or Network+; technical knowledgeCustomer service skills; may have certifications like HDI or ITIL
Work EnvironmentTechnical troubleshooting, remote access tools, diagnostic softwareCustomer communication, issue resolution via chat, email, or phone
Employer & Industry UsageIT companies, tech support firms, software providersRetail, telecom, e-commerce, service industries

While both roles involve remote support, the Remote Technical Support Analyst focuses on technical troubleshooting and diagnostics, whereas the Remote Customer Support Specialist emphasizes customer communication and issue resolution. The former requires more technical certifications, while the latter centers on customer service skills.

Can I work remotely as a remote technical support analyst?

Yes, remote technical support analyst positions are commonly available and typically involve providing technical assistance via phone, chat, or email. These roles often require familiarity with remote support tools, troubleshooting skills, and sometimes certifications like CompTIA or Microsoft, making remote work feasible for qualified candidates.

What are the most commonly searched types of Technical Support Analyst Remote jobs in Indiana?

The most popular types of Technical Support Analyst Remote jobs in Indiana are:

What cities in Indiana are hiring for Remote Technical Support Analyst Remote jobs?

Cities in Indiana with the most Remote Technical Support Analyst Remote job openings:

Technical Documentation Analyst- Remote

Lafayette, IN • Remote

$25 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago


Quest Global rating

7.8

Company rating: 7.8 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

244th of 454 rated engineering


Job description

Job Requirements

Who We Are:

Quest Global delivers world-class end-to-end engineering solutions by leveraging our deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside the contributions of diverse individuals and their areas of expertise, we are able to solve problems better, faster. This multi-dimensional approach enables us to solve the most critical and large-scale challenges across the aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail and semiconductor industries.

We are looking for humble geniuses, who believe that engineering has the potential to make the impossible possible; innovators, who are not only inspired by technology and innovation, but also perpetually driven to design, develop, and test as a trusted partner for Fortune 500 customers. As a team of remarkably diverse engineers, we recognize that what we are really engineering is a brighter future for us all. If you want to contribute to meaningful work and be part of an organization that truly believes when you win, we all win, and when you fail, we all learn, then we're eager to hear from you.

The achievers and courageous challenge-crushers we seek, have the following characteristics and skills:

 What You Will Do:

  • Pull drawings from customer systems to prepare RFQ packages to support both Domestic and LC sourcing, Supplier exits, Emergency transitions, LTA quoting and price justifications
  • Coordinate internally to Xclass parts
  • Run textport workflows and work with ITC/GT to expedite approvals
  • Establish and manage content serve accounts for suppliers
  • Support and coordinate supplier and RO queries related to specific RFQs within the customer space
  •  

What You Will Bring:

  • Blueprint reading is required as it will serve as the primary daily task(s)
  • Analyzing the bills of material for each drawing mechanical/electical and finding all the sub components listed on the drawings and pull those drawings as well.
  • Ability to coordinate with a large group of stakeholders on various status updates and reports
  • Positive attitude with a strong sense of self-motivation
  • Familiarity with any of the following is preferred: Teamcenter, SAP, X-Class, Export Control
  • Excellent communication skills both intra-company and with customer/suppliers
  • High end level of excel knowledge
  •  

Pay Range: $25/hour - $26/hour

Compensation decisions are made based on factors including experience, skills, education, and other job-related factors, in accordance with our internal pay structure. We also offer a comprehensive benefits package, including health insurance, paid time off, and retirement plan.

Work Requirements: This position is classified as Remote within the United States.

Travel Requirements: Due to the nature of the work, no travel is required.

Citizenship Requirement: Due to the nature of the work, U.S. citizenship is required.

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance
  • Short/Long Term Disability

Employment Type: FULL_TIME

What Quest Global employees say

Pay

Benefits

Hours and flexibility

Workplace

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