Review, manage and follow up on open issues as needed * Project work that includes long and short ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Review, manage and follow up on open issues as needed * Project work that includes long and short ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Review, manage and follow up on open issues as needed * Project work that includes long and short ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Review, manage and follow up on open issues as needed * Project work that includes long and short ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Review, manage and follow up on open issues as needed * Project work that includes long and short ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Review, manage and follow up on open issues as needed * Project work that includes long and short ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Review, manage and follow up on open issues as needed * Project work that includes long and short ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Review, manage and follow up on open issues as needed * Project work that includes long and short ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Review, manage and follow up on open issues as needed * Project work that includes long and short ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Review, manage and follow up on open issues as needed * Project work that includes long and short ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Technical Project Manager
Des Moines, IA ยท On-site +1
$50 - $62/hr
Remote Reference ID: JN -042026-106675 Date Posted: 05/29/2026 Shortcut: * Description * Recommended Jobs Description: Remote Our client seeks a Technical Project Manager to lead initiatives in the ...
Technical Project Manager
Des Moines, IA ยท On-site +1
$50 - $62/hr
Remote Reference ID: JN -042026-106675 Date Posted: 05/29/2026 Shortcut: * Description * Recommended Jobs Description: Remote Our client seeks a Technical Project Manager to lead initiatives in the ...
Technical Account Manager
Des Moines, IA ยท Remote
Technical Account Managers are the primary contact for Varonis customers and the first line of ... Remote
Technical Account Manager
Des Moines, IA ยท Remote
Technical Account Managers are the primary contact for Varonis customers and the first line of ... Remote
Technical Account Manager
Des Moines, IA ยท Remote
Technical Account Managers are the primary contact for Varonis customers and the first line of ... Remote
Technical Account Manager
Des Moines, IA ยท Remote
Technical Account Managers are the primary contact for Varonis customers and the first line of ... Remote
CIAM Senior Manager
Davenport, IA ยท Remote
$107K - $148K/yr
Work you'll do As a Senior Manager focusing on the Consumer industry and delivering identity ... Oversee technical support for Customer Identity cyber services and resolve service-related issues ...
CIAM Senior Manager
Davenport, IA ยท Remote
$107K - $148K/yr
Work you'll do As a Senior Manager focusing on the Consumer industry and delivering identity ... Oversee technical support for Customer Identity cyber services and resolve service-related issues ...
Senior Technical Project Manager
Des Moines, IA ยท On-site +1
$107K - $147K/yr
Posting Type Remote/Hybrid Job Overview WHO WE ARE Relativity is a leading legal data intelligence ... Infrastructure TPM Team The Infrastructure Technical Project Management function partners closely ...
Senior Technical Project Manager
Des Moines, IA ยท On-site +1
$107K - $147K/yr
Posting Type Remote/Hybrid Job Overview WHO WE ARE Relativity is a leading legal data intelligence ... Infrastructure TPM Team The Infrastructure Technical Project Management function partners closely ...
Senior Technical Project Manager
Des Moines, IA ยท On-site +1
$107K - $147K/yr
Posting Type Remote/Hybrid Job Overview WHO WE ARE Relativity is a leading legal data intelligence ... Infrastructure TPM Team The Infrastructure Technical Project Management function partners closely ...
Senior Technical Project Manager
Des Moines, IA ยท On-site +1
$107K - $147K/yr
Posting Type Remote/Hybrid Job Overview WHO WE ARE Relativity is a leading legal data intelligence ... Infrastructure TPM Team The Infrastructure Technical Project Management function partners closely ...
US-IA-REMOTE Position Role Type: Remote U.S. Citizen, U.S. Person, or Immigration Status ... You will learn how to manage multiple different EDI projects. Qualifications you must have:
US-IA-REMOTE Position Role Type: Remote U.S. Citizen, U.S. Person, or Immigration Status ... You will learn how to manage multiple different EDI projects. Qualifications you must have:
Digital Support Analyst
Des Moines, IA ยท On-site +1
Remote technical help desk or support experience helpful * Adept at utilizing a CRM solution to log and track client inquiries and knowledge of Salesforce helpful * Proficient in Microsoft Office ...
Digital Support Analyst
Des Moines, IA ยท On-site +1
Remote technical help desk or support experience helpful * Adept at utilizing a CRM solution to log and track client inquiries and knowledge of Salesforce helpful * Proficient in Microsoft Office ...
Senior Technical Project Manager, Growth Solutions
Ames, IA ยท On-site +1
$108K - $148K/yr
As a Senior Technical Project Manager on the Growth Solutions team, you are the operational partner ... Reliable internet access for remote wor How You'll Be Rewarded Salary range in the US: $129,000.00 ...
Senior Technical Project Manager, Growth Solutions
Ames, IA ยท On-site +1
$108K - $148K/yr
As a Senior Technical Project Manager on the Growth Solutions team, you are the operational partner ... Reliable internet access for remote wor How You'll Be Rewarded Salary range in the US: $129,000.00 ...
Senior Technical Analyst
Des Moines, IA ยท On-site +1
$81K - $121K/yr
Posting Type Hybrid/Remote Job Overview The Senior Technical Analyst is an experienced individual ... Agile Methodology, Business, Business Analysis, Process Improvements, Project Management ...
Senior Technical Analyst
Des Moines, IA ยท On-site +1
$81K - $121K/yr
Posting Type Hybrid/Remote Job Overview The Senior Technical Analyst is an experienced individual ... Agile Methodology, Business, Business Analysis, Process Improvements, Project Management ...
This position is remote with some travel required, up to 10%. The individual will provide Tier 1 and Tier 2 technical support and user management administration via telephone, text, email, and at ...
This position is remote with some travel required, up to 10%. The individual will provide Tier 1 and Tier 2 technical support and user management administration via telephone, text, email, and at ...
Technical Director, Middle Market Industry Segment - Commercial (P&C Insurance - Manufacturing & ...
Des Moines, IA ยท Remote
Nationwide does not participate in the Stem OPT Extension program. #LI-MS1 #LI-REMOTE Summary Are ... Monitors industry portfolio management to verify risk selection and quality are in alignment with ...
Technical Director, Middle Market Industry Segment - Commercial (P&C Insurance - Manufacturing & ...
Des Moines, IA ยท Remote
Nationwide does not participate in the Stem OPT Extension program. #LI-MS1 #LI-REMOTE Summary Are ... Monitors industry portfolio management to verify risk selection and quality are in alignment with ...
Technical Director, Middle Market Industry Segment - Commercial (P&C Insurance - Manufacturing & ...
Des Moines, IA ยท Remote
Nationwide does not participate in the Stem OPT Extension program. #LI-MS1 #LI-REMOTE Summary Are ... Monitors industry portfolio management to verify risk selection and quality are in alignment with ...
Technical Director, Middle Market Industry Segment - Commercial (P&C Insurance - Manufacturing & ...
Des Moines, IA ยท Remote
Nationwide does not participate in the Stem OPT Extension program. #LI-MS1 #LI-REMOTE Summary Are ... Monitors industry portfolio management to verify risk selection and quality are in alignment with ...
Revit Technical Instructor
Sioux Center, IA ยท On-site +1
$70K - $87K/yr
Comfort presenting to managers, clients, and general audiences * Strong reasoning, problem-solving ... Flexibility in work arrangements may allow occasional remote work, depending on the assignment and ...
Revit Technical Instructor
Sioux Center, IA ยท On-site +1
$70K - $87K/yr
Comfort presenting to managers, clients, and general audiences * Strong reasoning, problem-solving ... Flexibility in work arrangements may allow occasional remote work, depending on the assignment and ...
Not Required Global Trade Relationship Manager (Remote) At RTX, the world largest aerospace and ... With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of ...
Not Required Global Trade Relationship Manager (Remote) At RTX, the world largest aerospace and ... With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of ...
Remote Technical Manager information
See Iowa salary details
$47.9K - $60.1K
1% of jobs
$60.1K - $72.2K
2% of jobs
$72.2K - $84.4K
2% of jobs
$84.4K - $96.6K
1% of jobs
$96.6K - $108.7K
9% of jobs
$113.6K is the 25th percentile. Wages below this are outliers.
$108.7K - $120.9K
26% of jobs
$120.9K - $133.1K
3% of jobs
$133.1K - $145.2K
1% of jobs
The median wage is $152.8K / yr.
$145.2K - $157.4K
9% of jobs
$157.4K - $169.6K
11% of jobs
$173.3K is the 75th percentile. Wages above this are outliers.
$169.6K - $181.7K
36% of jobs
$47.9K
$143K
$181.7K
How much do remote technical manager jobs pay per year?
How do Remote Technical Managers effectively lead distributed teams and ensure project alignment?
What is a Remote Technical Manager?
What are the key skills and qualifications needed to thrive as a Remote Technical Manager, and why are they important?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 21 days ago
Aureon rating
4.5
Based on 6 frontline employees who took The Breakroom Quiz
200th of 204 rated it services
Job description
Job Responsibilities:
- Inbound Telephone Supportย โ perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system.
- E-mail & Chat Support โ perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
- Skill improvement โ continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
- Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices
- Focus on quality and customer satisfaction
- Clear and thorough documentation of customer interactions required
- Support inquiries include questions related to โ Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events
- Willing to fiercely advocate on behalf of and represent the Voice of the Customer
- Research and prepare detailed escalations to second level support
- Review, manage and follow up on open issues as needed
- Project work that includes long and short-term initiatives
What can Aureon offer you?
- Opportunities for professional growth, development, and advancement within the organization
- 100% remote working employment model
- Shift differential pay applied to evening and weekend shifts
- Comprehensive training on hardware and software applications for qualified applicants
- Knowledge and experience relating to basic computer applications
- Competitive compensation and full benefits package for full-time employees
- Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO
Required Education:
- High school or equivalent
Required Skills:
- Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
- Excellent written and oral communication skills, including strong listening skills
- Intermediate to advanced computer skills with emphasis on Internet knowledge
- 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite
- Experience working in a customer Support Center
- Experience working with Mobile Communications
- Experience working with Transportation
- Accounting or accounts receivable experience is a huge plus
- Must exhibit dependability, adaptability and flexibility
- Ability to diagnose and troubleshoot issues
- Basic math skills
- Creative thinking and reasoning ability
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
- Primarily indoor work primarily in office environment
- Frequent utilization of manual dexterity and visualizing of computer screen
- No unusual physical requirements
Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk
About Aureon
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
501 - 1,000 Employees
Headquarters location
West Des Moines, IA, US
Year founded
1988