Review, manage and follow up on open issues as needed * Project work that includes long and short ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Review, manage and follow up on open issues as needed * Project work that includes long and short ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Review, manage and follow up on open issues as needed * Project work that includes long and short ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Review, manage and follow up on open issues as needed * Project work that includes long and short ... No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR ...
Technical Account Managers are the primary contact for Varonis customers and the first line of ... Remote
Technical Account Managers are the primary contact for Varonis customers and the first line of ... Remote
Technical Service Account Manager
Cedar Rapids, IA · On-site +1
This role is based in United State and is a remote position. You will be part of a collaborative ... The Technical Service Account Manager in Grain Processing will be directly responsible for ...
Technical Service Account Manager
Cedar Rapids, IA · On-site +1
This role is based in United State and is a remote position. You will be part of a collaborative ... The Technical Service Account Manager in Grain Processing will be directly responsible for ...
Technical Service Account Manager
Cedar Rapids, IA · On-site +1
This role is based in United State and is a remote position. You will be part of a collaborative ... The Technical Service Account Manager in Grain Processing will be directly responsible for ...
Technical Service Account Manager
Cedar Rapids, IA · On-site +1
This role is based in United State and is a remote position. You will be part of a collaborative ... The Technical Service Account Manager in Grain Processing will be directly responsible for ...
PM Technical Trainer
Sioux Center, IA · On-site +1
$31 - $41/hr
Develop and deliver technical training for Project Management teams * Focus training on WBS ... remote flexibility may be considered for the right candidate after gaining experience and ...
PM Technical Trainer
Sioux Center, IA · On-site +1
$31 - $41/hr
Develop and deliver technical training for Project Management teams * Focus training on WBS ... remote flexibility may be considered for the right candidate after gaining experience and ...
... Managers, Product Sales Specialists, Engineering, and Operations. If you enjoy building ... Midwest (Remote position with travel throughout assigned territory) Key Responsibilities: Technical ...
... Managers, Product Sales Specialists, Engineering, and Operations. If you enjoy building ... Midwest (Remote position with travel throughout assigned territory) Key Responsibilities: Technical ...
Support market managers on technical issues related to marketing multiple product lines. * Develop ... Dress for your day #LI-Remote #LI-GC1 Amrize is an equal opportunity employer. We celebrate ...
New
Support market managers on technical issues related to marketing multiple product lines. * Develop ... Dress for your day #LI-Remote #LI-GC1 Amrize is an equal opportunity employer. We celebrate ...
New
Revit Technical Instructor
Sioux Center, IA · On-site +1
$70K - $87K/yr
Comfort presenting to managers, clients, and general audiences * Strong reasoning, problem-solving ... Flexibility in work arrangements may allow occasional remote work, depending on the assignment and ...
Revit Technical Instructor
Sioux Center, IA · On-site +1
$70K - $87K/yr
Comfort presenting to managers, clients, and general audiences * Strong reasoning, problem-solving ... Flexibility in work arrangements may allow occasional remote work, depending on the assignment and ...
Technical Customer Care Representative I (Entry-Level)
Iowa, IA · Remote
$11.50/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... Ability to multi-task, stay focused, and self-manage utilizing multiple tools to address the ...
Technical Customer Care Representative I (Entry-Level)
Iowa, IA · Remote
$11.50/hr
Remote Work-at-Home MCI is one of the fastest-growing tech-enabled business services companies in ... Ability to multi-task, stay focused, and self-manage utilizing multiple tools to address the ...
Act as the general manager of the product, balancing user needs, technical feasibility, strategic ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...
Act as the general manager of the product, balancing user needs, technical feasibility, strategic ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...
Sales Manager - OEM (remote)
Cedar Falls, IA · On-site +1
The Sales Manager - OEM owns Viking Pump's most strategically important OEM accounts - the top ... Map the full decision-making landscape at each account (technical, commercial, executive) and build ...
Sales Manager - OEM (remote)
Cedar Falls, IA · On-site +1
The Sales Manager - OEM owns Viking Pump's most strategically important OEM accounts - the top ... Map the full decision-making landscape at each account (technical, commercial, executive) and build ...
The Sales Manager - OEM owns Viking Pump's most strategically important OEM accounts - the top ... Map the full decision-making landscape at each account (technical, commercial, executive) and build ...
The Sales Manager - OEM owns Viking Pump's most strategically important OEM accounts - the top ... Map the full decision-making landscape at each account (technical, commercial, executive) and build ...
... at a remote location. Duties to include: Operational and Financial Management: * Provide ... Function as specialized/technical expert on the infrastructure and functions of CNExT database.
... at a remote location. Duties to include: Operational and Financial Management: * Provide ... Function as specialized/technical expert on the infrastructure and functions of CNExT database.
... at a remote location. Duties to include: Operational and Financial Management: * Provide ... Function as specialized/technical expert on the infrastructure and functions of CNExT database.
... at a remote location. Duties to include: Operational and Financial Management: * Provide ... Function as specialized/technical expert on the infrastructure and functions of CNExT database.
... at a remote location. Duties to include: Operational and Financial Management: * Provide ... Function as specialized/technical expert on the infrastructure and functions of CNExT database.
... at a remote location. Duties to include: Operational and Financial Management: * Provide ... Function as specialized/technical expert on the infrastructure and functions of CNExT database.
... at a remote location. Duties to include: Operational and Financial Management: * Provide ... Function as specialized/technical expert on the infrastructure and functions of CNExT database.
... at a remote location. Duties to include: Operational and Financial Management: * Provide ... Function as specialized/technical expert on the infrastructure and functions of CNExT database.
International Tax Manager - Remote Eligible
Des Moines, IA · Remote
$110K - $160K/yr
... technical knowledge and capabilities. A typical day as an International Tax Manager might include ... REMOTE Qualifications:UNAVAILABLEEducation:UNAVAILABLEEmployment Type: FULL_TIME
New
International Tax Manager - Remote Eligible
Des Moines, IA · Remote
$110K - $160K/yr
... technical knowledge and capabilities. A typical day as an International Tax Manager might include ... REMOTE Qualifications:UNAVAILABLEEducation:UNAVAILABLEEmployment Type: FULL_TIME
New
International Tax Manager - Remote Eligible
Des Moines, IA · Remote
$110K - $160K/yr
... technical knowledge and capabilities. A typical day as an International Tax Manager might include ... REMOTE Qualifications:UNAVAILABLEEducation:UNAVAILABLEEmployment Type: FULL_TIME
New
International Tax Manager - Remote Eligible
Des Moines, IA · Remote
$110K - $160K/yr
... technical knowledge and capabilities. A typical day as an International Tax Manager might include ... REMOTE Qualifications:UNAVAILABLEEducation:UNAVAILABLEEmployment Type: FULL_TIME
New
Director, GTM Technical Delivery
Ames, IA · On-site +1
Workiva is seeking a Director of GTM Technical Delivery who is equal parts technical visionary and operator. You will lead developers, admins, QA, and DevOps professionals responsible for the systems ...
Director, GTM Technical Delivery
Ames, IA · On-site +1
Workiva is seeking a Director of GTM Technical Delivery who is equal parts technical visionary and operator. You will lead developers, admins, QA, and DevOps professionals responsible for the systems ...
Remote Technical Manager information
What is a remote technical manager?
A Remote Technical Manager is a professional who oversees technical teams and projects while working from a location outside the traditional office. They are responsible for leading technical initiatives, managing remote teams, ensuring project milestones are met, and facilitating communication among team members. Remote Technical Managers use digital tools to coordinate work, monitor progress, and resolve technical challenges, all while fostering a productive and collaborative remote work environment.
What skills and qualifications are needed to thrive as a remote technical manager?
To thrive as a Remote Technical Manager, you need a solid background in software development or IT, proven leadership experience, and often a relevant degree in computer science or engineering. Familiarity with project management tools (like Jira or Asana), cloud platforms, and certifications such as PMP or AWS Certified Solutions Architect are commonly required. Exceptional communication, time management, and the ability to motivate distributed teams are vital soft skills. These competencies enable effective oversight of technical projects, ensure team alignment, and drive successful remote collaboration.
How does a remote technical manager effectively lead distributed teams and ensure project alignment?
Remote Technical Managers often oversee teams spread across different locations and time zones, which requires strong communication skills and the use of collaborative tools. They hold regular virtual meetings, establish clear goals and expectations, and utilize project management platforms to track progress. Building trust and maintaining team cohesion can be a challenge, so successful managers foster an open feedback culture and prioritize one-on-one check-ins. This approach helps ensure all team members are aligned with project objectives and feel supported despite the distance.
What are popular job titles related to Remote Technical Manager jobs in Iowa?
For Remote Technical Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Remote Technical Manager jobs in Iowa look for?
The top searched job categories for Remote Technical Manager jobs in Iowa are:
What cities in Iowa are hiring for Remote Technical Manager jobs?
Cities in Iowa with the most Remote Technical Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 11 days ago
Aureon rating
3.4
Based on 7 frontline employees who took The Breakroom Quiz
225th of 225 rated it services
Job description
Job Responsibilities:
What can Aureon offer you?
Required Education:
Required Skills:
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
- Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system.
- E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
- Skill improvement - continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
- Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices
- Focus on quality and customer satisfaction
- Clear and thorough documentation of customer interactions required
- Support inquiries include questions related to - Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events
- Willing to fiercely advocate on behalf of and represent the Voice of the Customer
- Research and prepare detailed escalations to second level support
- Review, manage and follow up on open issues as needed
- Project work that includes long and short-term initiatives
What can Aureon offer you?
- Opportunities for professional growth, development, and advancement within the organization
- 100% remote working employment model
- Shift differential pay applied to evening and weekend shifts
- Comprehensive training on hardware and software applications for qualified applicants
- Knowledge and experience relating to basic computer applications
- Competitive compensation and full benefits package for full-time employees
- Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO
Required Education:
- High school or equivalent
Required Skills:
- Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
- Excellent written and oral communication skills, including strong listening skills
- Intermediate to advanced computer skills with emphasis on Internet knowledge
- 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite
- Experience working in a customer Support Center
- Experience working with Mobile Communications
- Experience working with Transportation
- Accounting or accounts receivable experience is a huge plus
- Must exhibit dependability, adaptability and flexibility
- Ability to diagnose and troubleshoot issues
- Basic math skills
- Creative thinking and reasoning ability
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
- Primarily indoor work primarily in office environment
- Frequent utilization of manual dexterity and visualizing of computer screen
- No unusual physical requirements
Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
About Aureon
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
501 - 1,000 Employees
Headquarters location
West Des Moines, IA, US
Year founded
1988