ZipRecruiter

Log In

2

Remote Technical Lead Jobs in Delaware (NOW HIRING)

ABB

Protection and Control Engineer

DE · Remote

As a Protection & Control Engineer, you will have the opportunity to act as the technical lead for ... While this is a full remote position, there is preference for candidates located in the Northern ...

Agilent

Adobe Target Lead Engineer

Wilmington, DE · On-site +1

$116K - $182K/yr

This is a hybrid role: 2 days remote, 3 days in the office Key Responsibilities: * Own the design ... Troubleshoot and resolve technical issues related to Adobe Target deployments. * Stay ahead of with ...

ABB

Program Leader Critical Industries

DE · Remote

You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us ... This is a remote position for candidates based in the United States. This role is contributing to ...

Trinity Logistics

Lead UI/UX Designer

Seaford, DE · On-site +1

REMOTE ELIGIBILITY: Hybrid to Seaford, DE, Minneapolis, MN or Fort Worth, TX office ESSENTIAL ... Provide design support to our technical operations staff when they are building, deploying ...

CSC Corptax

Senior Tax Research Specialist

Dover, DE · Remote

$69K - $69K/yr

Senior Tax Research Specialist United States Monday to Friday 8:00 am to 5:00 pm Remote We are ... Eventually lead or assist other leaders on team projects, as needed * Provide support for the ...

next page

Showing results 1-20

All JobsTechnical Lead JobsRemote Technical Lead JobsRemote Technical Lead Jobs in Delaware

Remote Technical Lead information

What are the key skills and qualifications needed to thrive as a remote technical lead, and why are they important?

To thrive as a Remote Technical Lead, you need deep expertise in software development, systems architecture, and project management, usually backed by a relevant degree and significant industry experience. Familiarity with collaboration tools (like Jira, Git, and Slack), cloud platforms (AWS, Azure), and agile methodologies is essential, and certifications such as AWS Certified Solutions Architect or PMP can be advantageous. Strong leadership, communication, and problem-solving skills help you motivate distributed teams and bridge gaps between technical and non-technical stakeholders. These competencies ensure successful project delivery, seamless remote collaboration, and effective guidance of technical teams.

What is a remote technical lead?

A Remote Technical Lead is a senior technology professional who oversees and guides a distributed team of developers or engineers from a remote location. They are responsible for setting technical direction, ensuring code quality, mentoring team members, and coordinating project deliverables while working outside of a traditional office environment. Remote Technical Leads use collaboration tools and communication platforms to manage and support their teams effectively. Their role requires strong technical expertise, leadership abilities, and excellent communication skills to bridge the gap between technical teams and business stakeholders.

What is the difference between Remote Technical Lead vs Remote Software Engineer?

AspectRemote Technical LeadRemote Software Engineer
Required credentialsBachelor's in CS or related, often with leadership experienceBachelor's in CS or related, coding skills essential
Work environmentLeads teams, coordinates projects, collaborates with stakeholdersFocuses on coding, development, and implementation tasks
Employer usageUsed in tech companies, startups, and agencies for project oversightCommon in software development firms, tech departments
Search intentLooking for leadership roles, team management, technical oversightSeeking coding roles, development tasks, technical skills

The Remote Technical Lead typically oversees development teams, manages projects, and ensures technical quality, requiring leadership experience. In contrast, a Remote Software Engineer primarily focuses on coding and implementing software solutions. Both roles often require similar technical credentials but differ in responsibilities and work scope.

How does a remote technical lead effectively manage communication and collaboration within a distributed team?

A Remote Technical Lead plays a critical role in fostering clear communication and collaboration among team members who may be spread across different locations and time zones. This typically involves setting up regular video meetings, utilizing collaboration tools like Slack or Microsoft Teams, and establishing clear documentation practices. It's important to proactively address challenges such as miscommunication or delays by setting expectations for response times and encouraging a culture of openness. Additionally, Remote Technical Leads often serve as a bridge between technical staff and other stakeholders, ensuring alignment on project goals and technical decisions.
What are popular job titles related to Remote Technical Lead jobs in Delaware? For Remote Technical Lead jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Remote Technical Lead jobs in Delaware look for? The top searched job categories for Remote Technical Lead jobs in Delaware are:
What cities in Delaware are hiring for Remote Technical Lead jobs? Cities in Delaware with the most Remote Technical Lead job openings:
Remote Technical Lead jobs near you
Infographic showing various Remote Technical Lead job openings in Delaware as of June 2026, with employment types broken down into 60% Full Time, 12% Part Time, and 28% Contract. Highlights an 100% Remote job distribution.

ServiceNow ITOM Lead

CSC (Corporation Service Company)

Wilmington, DE • On-site, Remote

Full-time

PTO

Posted 18 days ago

Job description

ServiceNow ITOM Lead

Wilmington, DE

Monday - Friday 8:00 - 5:00 

Remote

We are looking for a seasoned ServiceNow ITOM practitioner who brings deep technical expertise and the leadership acumen to drive our ITOM strategy forward. You will own the full ITOM domain Discovery, CMDB, CSDM, Service Mapping, Event Management, and Operational Intelligence while mentoring a team of developers and administrators distributed geographically, partnering with business stakeholders, and delivering measurable value across the organization.

Some of the things you will be doing: 

  • Strategic Planning: Develop and execute the ITOM strategic roadmap, aligning Discovery, CMDB, Service Mapping, Event Management, Operational Intelligence, and Orchestration with IT and business objectives.

  • Solution Architecture: Architect and deliver robust, scalable, and secure ITOM solutions; review and approve all ITOM design decisions made by the team.

  • CSDM/CMDB Ownership & Health: Lead CMDB design, governance, and ongoing health including CSDM adherence, normalization rules, data integrity, and reconciliation. Own the authoritative source of truth for IT infrastructure and services.

  • Pattern & Probe Development: Develop and maintain custom Discovery patterns, probes, sensors, and Service Mapping rules; provide hands-on guidance and quality review for the team.

  • Event Management & AIOps: Oversee Event Management and Operational Intelligence configurations; drive correlation rules, alert noise reduction, and actionable insight delivery to operations teams.

  • Code Quality & Governance: Define and enforce coding standards, peer-review processes, and governance policies for all ITOM development, scripting, and configuration.

  • Project Oversight: Manage the full ITOM project lifecycle - from requirements and design through deployment, UAT, and post-implementation support - delivering on time and on budget.

  • Stakeholder Engagement: Translate stakeholder requirements into durable ServiceNow solutions; act as the primary ITOM liaison for infrastructure, operations, security, and business teams.

  • Reporting & Analytics: Build and maintain KPI dashboards, operational reporting, and executive-ready analytics that surface trends, risks, and ROI across the ITOM estate.

  • ROI & Value Management: Articulate ITOM value, manage to defined ROI milestones, and communicate successes, risks, and opportunities to senior leadership.

  • Continuous Improvement: Stay current with ServiceNow ITOM roadmap releases, platform updates, and industry trends; champion adoption of features that deliver measurable value.

  • People Leadership: Lead, mentor, and develop a team of ITOM developers and administrators; support resourcing, performance management, and professional growth.

What technical skills, experience and qualifications do you need?

  • Bachelor's degree in computer science, Information Systems, or a related technical field (required).

  • Master's degree or MBA (preferred).

  • 10+ years of IT infrastructure, operations, or platform engineering experience.

  • 7+ years of hands-on ServiceNow experience, with at least 4 years focused on ITOM (Discovery, CMDB, Service Mapping, Event Management, Operational Intelligence, and/or Orchestration).

  • 3+ years in a technical lead, architect, or team lead capacity on ServiceNow implementations.

  • Demonstrated experience architecting and delivering enterprise-grade ITOM solutions in complex, multi-cloud or hybrid environments.

  • Proven track record managing ServiceNow platform upgrades, instance strategy, and cross-module governance.

  • Deep expertise in ServiceNow ITOM: Discovery (agentless and MID Server-based), CMDB/CSDM, Service Mapping, Event Management, Operational Intelligence, and Orchestration.

  • Strong proficiency in ServiceNow scripting: JavaScript (client/server), Business Rules, Script Includes, REST/SOAP integrations, Flow Designer, and IntegrationHub.

  • Experience with ITSM modules (Incident, Problem, Change, CMDB) and working knowledge of adjacent modules: SPM, SAM/HAM.

  • Familiarity with ServiceNow DevOps / CI-CD practices: ATF, deployment pipelines, branching strategies, and instance cloning.

  • Knowledge of cloud platforms (AWS, Azure, GCP) and infrastructure-as-code tools relevant to ITOM discovery and mapping.

  • Proficiency with ITIL v4 principles; hands-on ITSM process design experience preferred.

Preferred Qualifications:

  • ServiceNow Certified Implementation Specialist - ITOM (CIS-ITOM) - strongly preferred.

  • ServiceNow Certified System Administrator (CSA).

  • ServiceNow Certified Application Developer (CAD) or additional CIS certifications (ITSM, SecOps, HR, SPM).

  • ITIL v4 Foundation or higher.

  • Experience in a Managed Service Provider (MSP) environment or managing vendor / offshore delivery teams.

  • Familiarity with financial services, insurance, or regulated-industry IT compliance requirements.

  • Experience presenting platform strategy to C-suite or board-level audiences.

#CSC #CSCCareers #LI-HL1

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers. 

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

We encourage candidates to apply directly to our website and not through third-party sources.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

At CSC, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.

CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.
  • CSC is a great place to work with smart and dedicated people.
  • We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
  • We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
  • Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
  • CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
  • As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

Apply