Remote Technical Assistant Jobs in Michigan (NOW HIRING)

Field Service Technician (Remote/80% Travel)
We are looking for a Field Service Engineer for our Midwest Region (Michigan, Ohio and Indiana). In this role you will spend 80% of your time travelling to customer locations providing Technical Services and support to Customers, Systems Engineering and all internal support departments. Install, calibrate and troubleshoot Oerlikon Metco Thermal Spray equipment and components. Provide telephone technical support and troubleshooting, assist customers by resolving problems. Relies on experience and judgement to plan and accomplish assignments and goals. Performs a variety of complicated tasks. Out of office travel will include international destinations.
Your Responsibilities:

• Install, calibrate, maintain, troubleshoot, repair, perform safety inspections and training on all Oerlikon Metco thermal spray equipment and components.
• Install, integrate, test and train customers on specialized systems including robotic programming, interfacing and vacuum systems.
• Test, analyze, and adjust precision electromechanical instruments. Maintain and adjust electrical and mechanical components utilized with the Oerlikon Metco thermal spray equipment.
• Calibrate and adjust components and instruments in accordance with established ISO / Oerlikon Metco engineered standards.
• Perform safety inspections on all Oerlikon Metco equipment and install in accordance to engineered procedures and NEC, CGA and NFPA guidelines.
• Complete calibration reports in accordance to ISO certifications. Complete service reports indicating cause and resolution of problems encountered.
• Complete daily time sheets and expense reports.
• Complete customer telephone technical reports.

Your Profile:

• Minimum 3 years of technical field service (electro-mechanical) experience with Thermal spray experience.
• Familiar with standard concepts, practices and procedures related to field service and customer service support responsibilities.
• Requires Associates degree education, bachelor's degree is a plus.
• Excellent communications skills, excellent customer relations.
• Must be able to travel 80%, which includes domestic and international assignments.
• Vacuum system experience helpful.

We offer:
Aside from a dynamic global culture and leading market position, we are proud to offer our employees development opportunities, competitive salary and a robust benefit program ALL available on first day of employment!
The perks and benefits of working at Oerlikon include the following:

• Comprehensive medical and prescription drug plan with low premiums, company sponsored HSA contributions and without cumbersome waiting periods to keep you going strong.
• Excellent Dental and Vision coverage.
• Employee Assistance, Financial and Wellness programs to help improve all aspects of your life journey.
• 401(k) retirement savings plan with significant company match and financial planning and education options to help you achieve your retirement goals
• Tuition reimbursement and internal education resources to satisfy your love of learning so you can continue to grow with us!
• Generous paid time off to support your physical and mental wellbeing.
• 12 paid company holidays to occasionally extend your weekends or time off.
• 100% company paid life insurance and disability insurance
• Employee Referral Bonus program because why not to bring your friends to work everyday!

Why Oerlikon:
Every one of us has the chance to be more curious; to bring a new innovations and ideas in our work and to our customers in the automotive, aerospace, energy, tooling, polymer processing and additive manufacturing sectors, and in doing this, we can reaffirm our customers' and strategic partners' trust.
#joinoerlikonus#joinourteam
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Are you curious? Then release your passion to succeed and APPLY to discover how you can help us build a better world and realize how you can make a personal difference by joining our global team! Our commitment is your success!
Agencies:
Oerlikon only accepts agency resumes for positions that have been explicitly approved by HR for third-party support. We work exclusively with our approved vendors who have agreed to Oerlikon's terms and conditions and have an executed contract in place. Any resumes or profiles submitted to Oerlikon employees for roles not approved and requested by HR will be considered unsolicited, and Oerlikon will not be obligated to pay a placement fee.
About us
Oerlikon is a global leader in surface technologies and advanced materials. With a unique portfolio spanning surface engineering, high-performance materials, coating equipment and components, we make products better by enhancing performance, efficiency and sustainability. Oerlikon serves a wide range of industries, including aerospace, automotive, energy, medical, luxury, semiconductors and tooling. Head-quartered in Pfäffikon, Switzerland, Oerlikon operates in 38 countries with approximately 9,500 employees, achieving sales of CHF 1.6 billion in 2024.
Equal Opportunity Employment
Oerlikon is an Equal Opportunity Employer. If you'd like more information on your EEO rights under the law, please click here: Know Your Rights.
If you are unable to complete an application or respond to a job opening because of a disability, please contact us at Americas.hr@oerlikon.com or recruiter.us@oerlikon.com. This contact information is for accessibility requests only and is not intended for inquiries about the status of applications or for third-party vendor/agency requests.
Oerlikon will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Agencies
Oerlikon only accepts agency resumes for positions that have been explicitly approved by HR for third-party support. We work exclusively with our approved vendors who have agreed to Oerlikon's terms and conditions and have an executed contract in place. Any resumes or profiles submitted to Oerlikon employees for roles not approved and requested by HR will be considered unsolicited, and Oerlikon will not be obligated to pay a placement fee.
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www.oerlikon.com
Entity code: *EQOM
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