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Remote Technical Account Manager Jobs in Silver Spring, MD

Booz Allen Hamilton, Inc.

AI Deployment Lead

Washington, DC · On-site +1

$86K - $198K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Experience with solutions engineering, technical account management, sales engineering, or forward ... Remote : If this position is listed as remote, there may still be occasions when you are required ...

Jj

Capital Key Account manager - East

Washington, DC · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Remote (US), Virginia (Any City), Washington, District of Columbia, United States of America ... Lead product, technical and clinical demonstrations to ensure eventual sales and adoption of DUALTO.

CareLuLu

Account Manager

Washington, DC · On-site +1

  • PTO

As an account manager, you will oversee a portfolio of SMB customers (small medium businesses). You will communicate with child care businesses by phone/email/SMS to provide advice and help them grow ...

Jj

Capital Key Account manager - East

Baltimore, MD · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Remote (US), Virginia (Any City), Washington, District of Columbia, United States of America ... Lead product, technical and clinical demonstrations to ensure eventual sales and adoption of DUALTO.

CareFirst

Account Manager II - TPA (Remote)

Baltimore, MD · Remote

  • Medical

  • Life

  • Retirement

As a key member of our Account Management Team, the Account Manager II plays a pivotal role in driving client success and business growth. This position combines strategic consulting, relationship ...

Persado

Senior Account Manager

Washington, DC · On-site +1

$105K - $125K/yr

  • Retirement

This is a remote role, but candidates should be located on the East Coast, preferably within the ... Account Management, or a related role at a high-growth SaaS, tech, or digital marketing company ...

Curtiss-Wright

Air Force Account Manager

Ashburn, VA · On-site +1

$108K - $115K/yr

  • Medical

  • Retirement

  • PTO

Remote - USA Salary Range: $108,900 - 115,000. per year plus bonus Please note that the salary ... Manage accounts and transactions across multiple customer locations and operating organizations ...

Moore

Account Manager

Lanham, MD · Remote

  • Medical

  • PTO

Account Managers work closely with senior members of our team, as well as clients and partners, to executeMoore Mediacampaigns with a focus on recruiting monthly donors. Moore is a data-driven ...

GDIT

Provider Relations Account Manager

Falls Church, VA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The CCE Account Manager serves as the primary operational liaison between the World Trade Center ... The role reports to the Provider Network Lead and is fully remote. What You'll Be Doing: * Serve as ...

3M

Account Manager - Interconnect Data Center

Washington, DC · On-site +1

$151K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Job Title Account Manager - Interconnecter Collaborate with Innovative 3Mers Around the World ... Skills include sales, technical aptitude, customer service. Work location: * Work location: Remote ...

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All JobsTechnical Account JobsRemote Technical Account Manager JobsRemote Technical Account Manager Jobs in Silver Spring, MD

Remote Technical Account Manager information

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$41.4K

$89.3K

$174.7K

How much do remote technical account manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for remote technical account manager in Silver Spring, MD is $89,345.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,100.00 and $103,900.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by remote technical account managers, and how can they be successfully managed?

One common challenge for Remote Technical Account Managers is maintaining strong client relationships and clear communication without in-person interaction. Managing time zones, responding promptly to client queries, and effectively collaborating with internal engineering or support teams can also be demanding. Successful professionals use proactive communication strategies, leverage collaboration tools, and prioritize regular virtual check-ins to stay aligned with both clients and team members. With strong organizational skills and a customer-focused mindset, these challenges can become opportunities to demonstrate value and build trust with clients.

What are the key skills and qualifications needed to thrive as a remote technical account manager?

To thrive as a Remote Technical Account Manager, you need a solid background in technical account management, customer success, and IT/software systems, usually supported by a relevant degree and experience in SaaS or IT environments. Familiarity with CRM platforms (like Salesforce), support ticketing tools, cloud infrastructure, and certifications such as ITIL or relevant vendor credentials are highly valued. Excellent communication, problem-solving, and relationship-building skills set top performers apart in this remote, client-facing role. These skills and qualifications are vital because they enable you to effectively support key clients, resolve technical issues, and maintain strong, long-term partnerships in a distributed work setting.

What is a remote technical account manager?

A Remote Technical Account Manager (TAM) is a customer-facing professional who provides technical guidance, support, and strategic advice to clients, ensuring they get the most value from a company's products or services. They act as a bridge between customers and internal teams, helping to resolve technical issues, optimize product usage, and drive customer success. Working remotely, they collaborate through virtual meetings, emails, and support portals to maintain strong client relationships. Their role often involves troubleshooting, providing best practices, and identifying opportunities for product improvements based on customer feedback.

What are popular job titles related to Remote Technical Account Manager jobs in Silver Spring, MD?

For Remote Technical Account Manager jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Remote Technical Account Manager jobs in Silver Spring, MD look for?

The top searched job categories for Remote Technical Account Manager jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Remote Technical Account Manager jobs?

Cities near Silver Spring, MD with the most Remote Technical Account Manager job openings:

Remote Technical Account Manager jobs near you

AI Deployment Lead

Booz Allen Hamilton, Inc.

Washington, DC • On-site, Remote

$86K - $198K/yr

Full-time, Part-time

Medical, Life, Retirement, PTO

Posted 4 days ago

Booz Allen Hamilton rating

8.9

Company rating: 8.9 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

9th of 72 rated business consultants

Job description


Remote Work:
Yes
Job Number:
R0246677
Location:
Washington,DC,US
Share job via:
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AI Deployment Lead
The Opportunity:
GRACE is ARPA-H's AI assistant, and its value depends on how well ARPA-Humans put it to work. We are looking for a startup-minded AI Deployment Lead with hands-on experience designing agent and multi-agent workflows on top of existing LLM platforms, and a track record of training people to use new tools well. You will own the relationship between GRACE and the program teams across ARPA-H, from first training session through ongoing use, and you'll be the primary channel bringing what you learn back to the GRACE product, engineering, and design team.
This role is ideal for someone who has worked directly with customers or internal teams in high-velocity environments including startups or big tech, listens more than they talk, and wants to apply practical AI across an enterprise. You'll do this while helping teams understand GRACE's capabilities and limits within the constraints of our mission and the broader federal environment including privacy, security, safety, and responsible use by default.
What You'll Work On:
  • Work directly with program teams to identify high-value workflows, and build working prompt structures, agent chains, and templates that solve real problems.
  • Build a reusable library of prompt patterns, agent templates, and playbooks other teams can pick up directly.
  • Run onboarding sessions, office hours, and team-specific training tailored to how different groups across ARPA-H work.
  • Grow a network of power users and champions across program teams.
  • Sit in on real workflows, gather what's working and what's broken, and turn it into clear, prioritized input for the GRACE team.
  • Translate ambiguous requests into specific product requirements.
  • Track usage, training completion, and workflow adoption across the agency.
  • Build a clear view of where adoption is working and where it needs attention and bring it to leadership regularly.
  • Establish and improve training materials, playbooks, and best practices as GRACE's capabilities evolve.

You Have:
  • 5+ years of experience in a customer-facing technical role such as product management or product operations, technical account management, or solutions engineering
  • Experience with solutions engineering, technical account management, sales engineering, or forward deployed work
  • Experience in high-velocity environments including tech startups or large-scale industry roles where you owned a customer or stakeholder relationship end to end
  • Experience building with modern LLM tools, including prompt engineering and agent or workflow construction
  • Experience with product management or product operations, with an instinct for prioritizing feedback and translating it into requirements
  • Experience driving adoption of a new tool or process across a busy organization
  • Ability to train non-technical audiences on technical tools
  • Ability to navigate ambiguity and figure out the next right step without a lot of direction
  • Ability to prioritize feedback and translate it into requirements
  • Bachelor's degree

Nice If You Have:
  • Experience with agent frameworks or workflow builders including LangChain, CrewAI, or low-code tools such as Zapier or Make
  • Experience with Model Context Protocol (MCP)
  • Possession of excellent active listening skills to collaborate
  • Possession of excellent customer service and people reading skills to anticipate their needs

Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
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About Booz Allen Hamilton

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Booz Allen Hamilton is a leading provider of management and technology consulting services to the US government in defense, intelligence, and civil markets. Headquartered in McLean, Virginia, the firm also serves major corporations, institutions, and not-for-profit organizations. Founded in 1914 by Edwin G. Booz, the company has a long-standing tradition of helping clients achieve success by delivering a wide range of consulting services that include strategic planning, human capital and learning, communication, systems development, and others. The company's mission is to empower people to change the world, and it has a reputation for maintaining the highest standards of integrity and-excellence.

Industry

It services

Company size

10,000+ Employees

Headquarters location

McLean, VA, US

Year founded

1914

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