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Remote Tech Jobs in Silver Spring, MD (NOW HIRING)

Remote Support Technician

Mclean, VA · On-site +1

$21.75 - $29.75/hr

... Remote Type Onsite Time Type Full time Description & Requirements Unlock the secrets of ... Since 1968, we've been solving the toughest challenges with groundbreaking tech. Explore thrilling ...

This role is approved to be fully remote and can be based anywhere in the United States. This role ... firm, or IT Audit * Experience with the Microsoft Office Suite including PowerBI and Visio ...

IT Technician / Corporate Support

Alexandria, VA · Remote

$23 - $31.50/hr

Provide desk-side and remote support for Windows and macOS endpoints, including troubleshooting ... Partner with the broader IT team on problem management (recurring issue identification, root cause ...

IT Engineer - Windows and MacOS Contract to Hire Bid Support- Start expected Mid-August 2026, if awarded Clearance - Active Top Secret required Remote Rate: $40/hr. to $60/hr. commensurate with ...

IT Engineer - Windows and MacOS Contract to Hire Bid Support- Start expected Mid-August 2026, if awarded Clearance - Active Top Secret required Remote Rate: $40/hr. to $60/hr. commensurate with ...

IT Engineer - Windows and MacOS Contract to Hire Bid Support- Start expected Mid-August 2026, if awarded Clearance - Active Top Secret required Remote Rate: $40/hr. to $60/hr. commensurate with ...

IT Manager

Fairfax, VA · On-site +1

$96K - $118K/yr

The right candidate has hands-on experience in developing IT solutions, integration and troubleshooting of all IT equipment both at HQ and remote. Responsibilities include but not limited to: * The ...

Remote Support Technician, Journeyman

Arlington, VA · On-site +1

$43K - $54K/yr

Remote Support Technician, Journeyman Category: Service Desk / End User Services Main location ... You must have a passion for keeping pace with rapidly evolving technology advancements and ...

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Remote Tech information

See Silver Spring, MD salary details

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How much do remote tech jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for remote tech in Silver Spring, MD is $33.01, according to ZipRecruiter salary data. Most workers in this role earn between $31.06 and $34.95 per hour, depending on experience, location, and employer.

What is a Remote Tech job?

A Remote Tech job involves providing technical support, troubleshooting, or IT services from a remote location rather than on-site. Responsibilities may include diagnosing hardware or software issues, assisting customers or employees with technical problems, and maintaining systems remotely. These roles often require strong communication skills, problem-solving abilities, and knowledge of relevant technologies. Remote Tech jobs can be found in various industries, including IT support, cybersecurity, cloud computing, and software development.

What are some common challenges faced by Remote Tech professionals, and how can they be addressed?

Remote Tech professionals often navigate challenges such as troubleshooting issues without physical access to devices, managing multiple support requests, and ensuring clear communication across time zones. Adopting robust remote access tools, maintaining detailed documentation, and setting clear expectations with users can help overcome these hurdles. Successful Remote Techs also proactively stay updated on evolving technologies and collaborate regularly with their teams through virtual meetings to maintain alignment and support quality. Emphasizing organization and ongoing skill development can make these challenges much more manageable. This dynamic environment offers valuable experience for those interested in advancing toward more specialized IT roles.

What are the key skills and qualifications needed to thrive in the Remote Tech position, and why are they important?

To excel as a Remote Tech, you need a solid understanding of technical troubleshooting, IT support, and networking fundamentals, often supported by a relevant degree or certifications such as CompTIA A+, Network+, or similar. Familiarity with remote desktop tools, ticketing systems, and collaboration platforms like Slack or Microsoft Teams is commonly required. Strong communication, time management, and self-motivation are crucial soft skills in this position. These skills ensure effective technical support, productive remote collaboration, and reliable service delivery in distributed work environments.

What are the most commonly searched types of Tech jobs in Silver Spring, MD? The most popular types of Tech jobs in Silver Spring, MD are:
What are popular job titles related to Remote Tech jobs in Silver Spring, MD? For Remote Tech jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Remote Tech jobs in Silver Spring, MD look for? The top searched job categories for Remote Tech jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Remote Tech jobs? Cities near Silver Spring, MD with the most Remote Tech job openings:
Remote Support Technician

Remote Support Technician

ManTech International

Mclean, VA • On-site, Remote

$21.75 - $29.75/hr

Full-time

Posted 2 days ago


ManTech rating

9.0

Company rating: 9.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

25th of 192 rated software companies


Job description

General information
Requisition #
R68656
Locations
USA-VA-McLean
Posting Date
06/12/2026
Security Clearance Required
TS/SCI w/ Poly
Remote Type
Onsite
Time Type
Full time
Description & Requirements
Unlock the secrets of intelligence with MANTECH! Join a dynamic team at the forefront of national security, providing advanced solutions to government intelligence agencies. Since 1968, we've been solving the toughest challenges with groundbreaking tech. Explore thrilling projects in Digital Transformation, Cybersecurity, IT, Data Analytics and Software Development. Elevate your career and make a difference. Your adventure begins now-unleash your potential with MANTECH!
MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join our team in McLean, VA. In this role, you will work collaboratively in a 24/7 operational team to efficiently triage, categorize, and resolve Tier 0-2 incidents and requests, supporting IT infrastructure and mission-critical applications with thorough problem identification and follow-up.
Responsibilities include, but are not limited to:
  • Utilize ITIL-based processes to efficiently manage and resolve incoming incidents, service requests, and demands, ensuring timely and accurate issue tracking.
  • Troubleshoot, analyze, and resolve hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support.
  • Provide user support and basic training for common applications, system procedures, and office productivity tools.
  • Collaborate with cross-functional IT teams-including network, systems engineering, and application development-to restore services and address complex problems.
  • Manage user accounts, access permissions, and perform special administrative tasks while maintaining clear documentation and adhering to security protocols.
  • Work required shift from 9:30 AM to 6:00 PM as part of a coverage team operating 24x7 support, to include holidays. Training shift will be 7:00 AM - 3:30PM or 8:00 AM - 4:30 PM Monday through Friday for the first 2-3 weeks.

Minimum Qualifications:
  • High School Diploma with 6+ years of experience, an Associate's Degree with 4+ years of experience, or a Bachelor's Degree with 2+ years of experience.
  • Experience resolving technical problems and answering queries via telephone or self-service involving hardware, software, networks, system/application access, and telecommunications.
  • Knowledge of Windows Active Directory, multiple desktop programs, configuration and debugging techniques.
  • Experience supporting Windows 10, Microsoft Office 2016 or later, and common business applications.
  • Familiarity with TCP/IP, general networking issues, virus scanning services, and desktop/laptop/peripheral support.

Preferred Qualifications:
  • Related work experience in a technical help desk position.
  • Special non-commercial systems administrator experience (access management/file transfer).
  • Experience with ServiceNow ITSM & ITBM.
  • Strong communication skills and the ability to exchange accurate information with coworkers, management, and customers.
  • Adaptability to quickly changing tasks and requirements, and eagerness to learn new skills while on the job.

Clearance Requirements:
  • Must have a current/active TS/SCI with Polygraph.

Physical Requirements:
  • Must be able to remain in a stationary position at least 50% of the time.
  • Constantly operate a computer, phone, and other office equipment for extended periods of time.
  • Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers.

MANTECH considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.
If you need a reasonable accommodation to apply for a position with MANTECH, please email us at careers@mantech.com and provide your name and contact information.

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