ZipRecruiter

Log In

2

Remote Tech Support Jobs in Rio Rancho, NM (NOW HIRING)

World Wide Technology

Project Coordinator

Albuquerque, NM · Remote

$24.81 - $31.01/hr

Remote - Nationwide, United States Project Coordinator, IT Infrastructure Why WWT? At World Wide ... Experience supporting external customers in a professional services and/or managed services ...

New

Berriehill Research

Senior AI Technologist

Albuquerque, NM · On-site +1

$50.50 - $65/hr

Support onboarding new AI projects by identifying data requirements, assessing data readiness, and ... This position may be performed fully remote, hybrid, or onsite at an ARA office. Preference will be ...

previous page

Showing results 41-60

All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Rio Rancho, NM

Remote Tech Support information

See Rio Rancho, NM salary details

$25.6K

$41.1K

$62.5K

How much do remote tech support jobs pay per year?

As of Sep 4, 2026, the average yearly pay for remote tech support in Rio Rancho, NM is $41,145.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,500.00 and $44,500.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

More about Remote Tech Support jobs

What are popular job titles related to Remote Tech Support jobs in Rio Rancho, NM?

For Remote Tech Support jobs in Rio Rancho, NM, the most frequently searched job titles are:

What job categories do people searching Remote Tech Support jobs in Rio Rancho, NM look for?

The top searched job categories for Remote Tech Support jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Remote Tech Support jobs?

Cities near Rio Rancho, NM with the most Remote Tech Support job openings:

Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,145 per year, or $19.8 per hour.

Data Analyst - Disaster Recovery Cadre

Tetra Tech

Albuquerque, NM • On-site, Remote

Full-time

Posted 8 days ago

Key responsibilities

  • Support FEMA Public Assistance and other disaster recovery programs through project scoping, damage assessment, and cost estimating activities.

  • Prepare conceptual, parametric, and detailed bottom-up cost estimates for disaster recovery projects.

  • Review engineering reports, plans, specifications, contractor proposals, and construction cost documentation.

Tetra Tech rating

6.4

Company rating: 6.4 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

404th of 452 rated engineering

Job description

The Opportunity:

Tetra Tech is adding experienced Cost Estimators to our Disaster Recovery team to support current and future disaster recovery operations across the United States.

Why Tetra Tech:

At Tetra Tech, we are Leading with Science to solve the world's most complex challenges. Our industry-leading experts in engineering and consulting are committed to driving positive change in communities around the world. For over 50 years, we have been at the forefront of innovation and sustainability. Today we stand as a market leader, offering cutting-edge solutions in water, environment, energy, and international development. Our work has improved more than 625 million lives around the world.

Your Impact:

Join Tetra Tech to make a real difference. Our work leverages cutting-edge technologies, advanced analytics, and the expertise of world-class scientists and engineers to create meaningful change around the world. Discover your full potential - join us to advance your career while leaving a lasting legacy.

Position Summary:

As a Cost Estimator in Tetra Tech's Disaster Recovery Cadre, you will support FEMA Public Assistance and other disaster recovery programs by developing accurate, defensible, and well-documented cost estimates for infrastructure restoration, emergency work, and permanent work projects. You will evaluate damaged infrastructure, develop and validate project scopes, prepare cost estimates, and support funding eligibility determinations for public facilities and infrastructure.

This is an on-call, as-needed position supporting disaster recovery programs following hurricanes, floods, tornadoes, wildfires, earthquakes, and other federally declared disasters. Assignments may be remote, field-based, or hybrid depending on client needs and project requirements.

Essential Job Functions:

The following duties are considered essential to the role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions:


Project Scoping and Damage Assessment

  • Support FEMA Public Assistance and other disaster recovery programs through project scoping, damage assessment, and cost estimating activities.

  • Support site inspections of damaged facilities and infrastructure to understand disaster-related damages, proposed repairs, and construction requirements.

  • Evaluate project scope, means and methods of construction, and restoration approaches.

  • Assist with the development and validation of disaster recovery project scopes.

  • Collaborate with applicants, engineers, architects, contractors, and program staff to define eligible work and project requirements.

Cost Estimating

  • Prepare conceptual, parametric, and detailed bottom-up cost estimates for disaster recovery projects.

  • Develop labor, equipment, materials, subcontractor, and general conditions cost estimates.

  • Estimate costs associated with repair, restoration, reconstruction, mitigation, and replacement projects.

  • Prepare cost analyses for roads, bridges, utilities, buildings, drainage systems, parks, and other public infrastructure.

  • Support development of FEMA Cost Estimating Format (CEF) analyses when required.

  • Develop estimate documentation that is clear, defensible, and suitable for audit and program review purposes.

Technical Review and Compliance

  • Review engineering reports, plans, specifications, contractor proposals, and construction cost documentation.

  • Evaluate project assumptions, quantities, unit costs, and estimating methodologies.

  • Apply knowledge of applicable construction standards, codes, and regulatory requirements.

  • Identify cost drivers, scope changes, and factors impacting project eligibility and funding.

  • Assist project teams with cost validation, reasonableness determinations, and documentation reviews.

Program Delivery Support

  • Provide technical estimating expertise to project managers, Public Assistance consultants, and applicant representatives.

  • Participate in project formulation meetings and recovery planning discussions.

  • Support Requests for Information (RFIs), technical reviews, appeals support, and other recovery program activities.

  • Coordinate with multidisciplinary teams including engineers, architects, environmental specialists, grant professionals, and construction experts.

  • Maintain project records and supporting documentation in accordance with client and program requirements.

Required Qualifications:

  • Minimum of 2 years of professional experience in construction estimating, engineering, architecture, construction management, infrastructure planning, or a related discipline.

  • Experience developing conceptual, parametric, and detailed cost estimates for infrastructure or facility projects.

  • Experience estimating labor, equipment, material, and construction costs.

  • Familiarity with modern construction practices, facility assessments, project scope development, and construction inspection activities.

  • Experience working collaboratively within multidisciplinary project teams.

  • Strong analytical, organizational, and problem-solving skills.

  • Strong written and verbal communication abilities.

  • Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and Teams.

  • Ability to work independently and effectively under changing priorities and demanding schedules.

  • Ability and willingness to travel as needed for field assignments.

  • Valid driver's license.

Preferred Qualifications:

  • Bachelor's degree in Engineering, Architecture, Construction Management, Quantity Surveying, Infrastructure Management, or a related field.

  • Professional Engineer (PE), Registered Architect (RA), Licensed Contractor, Certified Cost Professional (CCP), Certified Cost Estimator, or similar professional credential.

  • Experience using RSMeans, Xactimate, FEMA Cost Estimating Format (CEF), or other industry-standard estimating platforms.

  • Knowledge of FEMA Public Assistance regulations, policy, eligibility requirements, and the Public Assistance Program and Policy Guide (PAPPG).

  • Previous FEMA experience as a Cost Estimator, Program Delivery Manager, Site Inspector, Hazard Mitigation Specialist, Policy Advisor, or similar disaster recovery role.

  • Experience with roads, utilities, drainage systems, site development, vertical construction, or public infrastructure projects.

  • Experience supporting disaster recovery, grant-funded infrastructure programs, or public sector capital projects.

Physical Requirements:

  • Ability to perform field inspections and site visits at disaster-impacted facilities and infrastructure when required by an assignment.

  • Ability to travel to client offices, applicant facilities, disaster recovery operation centers, and other project locations as needed.

  • Ability to perform computer-based estimating and technical review activities for extended periods during remote or office-based assignments.

Work Environment / Environmental Factors:

  • Work assignments may be performed remotely, in the field, or through a hybrid arrangement depending on client needs and project requirements.

  • Field assignments may take place in disaster-impacted communities and at damaged public facilities or infrastructure sites.

  • Work conditions and location may vary by assignment, including active disaster recovery operations and geographically dispersed project teams.

Additional Information

  • This is an on-call, as-needed cadre position. Work assignments are not guaranteed and depend on disaster declarations, contract awards, client needs, project requirements, qualifications, availability, and recovery program activations.

  • Acceptance of assignments is voluntary, and periods of inactivity between deployments may occur.

  • Assignment schedules may be flexible and may include periods of high-intensity workload during active recovery operations.

  • Some deployments may require extended travel or mobilization on short notice; other assignments may be fully remote.

  • Evening and weekend work may be required during surge events or active disaster recovery operations.

Life at Tetra Tech:

The perks of working at Tetra Tech include:

  • Comprehensive and market-competitive benefits.

  • Merit-based financial rewards.

  • Flexibility and company-wide commitment to work/life balance.

  • Collaborative team atmosphere that values the contributions of all employees.

  • Learning and development opportunities for ongoing professional growth.

About Tetra Tech:

Tetra Tech is the leader in water, environment, and sustainable infrastructure, providing high-end consulting and engineering services for projects worldwide. With 30,000 employees working together, Tetra Tech provides clear solutions to complex problems by Leading with Science to address the entire water cycle, protect and restore the environment, design sustainable and resilient infrastructure, and support the clean energy transition.

Tetra Tech is proud to be an Equal Opportunity Employer. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sex, marital or familial status, status as a protected veteran, or any other characteristic protected by law. Tetra Tech is a VEVRAA federal contractor and we request priority referral of veterans.

We invite applications from all interested parties.

Explore our open positions at https://www.tetratech.com/careers. Follow us on social media to learn more about our people, culture, and opportunities:

LinkedIn: @TetraTechCareers
X (Twitter): @TetraTechJobs

Additional Information
  • Organization: 105 TDR

What Tetra Tech employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Tetra Tech logo

About Tetra Tech

Sourced by ZipRecruiter

Tetra Tech combines the resources of a global, multibillion-dollar company with local, client-focused delivery in more than 450 locations around the world. Our reputation rests on the technical expertise and dedication of our employees-21,000 associates working together to provide smart, scalable solutions for challenging projects. We are proud to be home to leading technical experts in water, environment, infrastructure, resource management, energy, and international development.

Industry

Civil engineering construction and environmental consulting services

Company size

10,000+ Employees

Headquarters location

Pasadena, CA, US

View All Tetra Tech Jobs

Apply