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Remote Tech Support Jobs in Columbus, GA (NOW HIRING)

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Remote Tech Support information

See Columbus, GA salary details

$24.2K

$38.9K

$59.1K

How much do remote tech support jobs pay per year?

As of Sep 7, 2026, the average yearly pay for remote tech support in Columbus, GA is $38,920.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,600.00 and $42,100.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What are the most commonly searched types of Tech Support jobs in Columbus, GA?

The most popular types of Tech Support jobs in Columbus, GA are:

What are popular job titles related to Remote Tech Support jobs in Columbus, GA?

For Remote Tech Support jobs in Columbus, GA, the most frequently searched job titles are:

What job categories do people searching Remote Tech Support jobs in Columbus, GA look for?

The top searched job categories for Remote Tech Support jobs in Columbus, GA are:

What cities near Columbus, GA are hiring for Remote Tech Support jobs?

Cities near Columbus, GA with the most Remote Tech Support job openings:

Infographic showing various Remote Tech Support job openings in Columbus, GA as of August 2026, with employment types broken down into 63% Full Time, 21% Part Time, and 16% Contract. Highlights an 100% Remote job distribution, with an average salary of $38,920 per year, or $18.7 per hour.

Full-Time Licensed Professional Counselor for Remote Telehealth Services

Enlightenment Psychotherapy Services

Columbus, GA โ€ข Remote

$52K - $71K/yr

Full-time

Posted 12 days ago


Job description

Position Overview

Enlightenment Psychotherapy Services is looking for a dedicated Full-Time Licensed Professional Counselor (LPC) to join our dynamic team. In this remote role, the LPC will harness the capabilities of telehealth to provide vital counseling services aimed at supporting individuals, couples, and families. The successful candidate will be instrumental in fostering emotional well-being and helping clients navigate various life challenges through evidence-based therapeutic practices.

About the Organization

Enlightenment Psychotherapy Services is committed to enhancing the mental health landscape in Columbus, Georgia, and beyond. Our mission is to empower individuals to achieve personal growth and healing through compassionate counseling. We emphasize a client-centered approach and leverage innovative telehealth solutions to ensure accessibility and convenience for our clients, bringing therapy to the comfort of their homes.

Work Environment

The LPC role is predominantly remote, utilizing telehealth platforms to connect with clients. Our flexible work environment encourages a balanced approach to work and personal life, with a technology-driven approach to therapy that fosters collaboration and community building. Here, you will be surrounded by a supportive team of professionals dedicated to mental health excellence.

Key Responsibilities
  • Facilitate a range of therapy sessions, including individual, couple, family, and group counseling, utilizing telehealth platforms to deliver care.
  • Conduct comprehensive assessments to develop personalized treatment plans that align with each client's unique challenges and goals.
  • Provide empathetic support, guiding clients through emotional, behavioral, and mental health issues by utilizing effective counseling techniques.
  • Utilize evidence-based practices and therapeutic methods, tailoring interventions to address diverse client needs.
  • Maintain meticulous and confidential clinical documentation, including session notes and treatment progress, conforming to ethical standards and state regulations.
  • Engage in continual professional development by staying current with industry research, clinical practices, and telehealth technology.
  • Collaborate with an interdisciplinary team of healthcare professionals to ensure holistic care for clients and facilitate referrals when necessary.
Patient Population / Client Focus

The LPC will work with a diverse clientele, including children, adolescents, adults, and families facing a wide range of challengesโ€”such as anxiety, depression, relationship issues, and trauma. We pride ourselves on creating a safe and welcoming environment, where clients can openly discuss their concerns and work towards meaningful resolutions with the support of an experienced counselor.

Qualifications
  • A Master's degree in Counseling or a closely related field is required.
  • Must possess a current state license as a Licensed Professional Counselor (LPC).
  • A minimum of 2 years of post-graduate experience providing counseling services is essential.
  • Exceptional communication skills, including active listening, empathy, and the ability to provide constructive feedback.
  • A strong foundation in ethical practice, along with a commitment to professional growth and adherence to industry standards.
Preferred Experience
  • Experience working with telehealth platforms and remote counseling practices is preferred, but not required.
  • Familiarity with evidence-based therapeutic modalities, such as CBT, DBT, or person-centered therapy.
  • Background in diagnosing and treating a variety of mental health disorders.
Compensation and Benefits

This full-time position offers a competitive salary in the range of USD 80,000 to 90,000 annually, along with a potential sign-on bonus. In addition to salary, we provide a flexible scheduling system that allows for work-life balance, professional development resources, and access to unlimited client referrals. You will benefit from administrative support, with billing and paperwork managed by the organization, enabling you to focus entirely on client care.

Career Growth Opportunities

At Enlightenment Psychotherapy Services, we believe in investing in our employees' growth. You'll have access to ongoing professional training, mentorship programs, and opportunities for specialization in areas of interest within mental health counseling. We support your journey towards advanced certifications and provide the tools necessary for career advancement within the organization.

Why Join Our Team

Joining Enlightenment Psychotherapy Services means becoming part of a visionary community dedicated to making a positive impact. We foster a culture of inclusivity, collaboration, and passion for mental health. If you are committed to empowering individuals through exemplary counseling practices and you thrive in a remote work environment, we encourage you to apply and help us continue to transform lives.

Application Information

If you meet the qualifications outlined above and share our mission to support individuals on their mental health journeys, we invite you to submit your application. Please include your resume and a cover letter detailing your experience and interest in the role. We look forward to reviewing your application and potentially welcoming you to our team!