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Remote Pos Technical Support Jobs in Columbus, GA

Liveops

Remote Spanish Bilingual Customer Service

Columbus, GA · Remote

$13.75 - $17.50/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

Aflac

PLADS Group Underwriter III

Columbus, GA · On-site +1

$90K - $120K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Provides technical underwriting support and guidance to customers and distributors, consistently ...

Aflac Incorporated

PLADS Group Underwriter III

Columbus, GA · On-site +1

$90K - $120K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Provides technical underwriting support and guidance to customers and distributors, consistently ...

Aflac Incorporated

Platform Engineer III

Columbus, GA · On-site +1

$95K - $145K/yr

Supporting Organizational Goals * Working with Diverse Populations What does it take to be ... technical proposals Deploy and configure platform applications tailored to company needs Design ...

Aflac

Platform Engineer III (Workday)

Columbus, GA · On-site +1

$88K - $140K/yr

Supporting Organizational Goals * Working with Diverse Populations What does it take to be ... technical proposals • Deploy and configure platform applications tailored to company needs • ...

Epta

Application Engineer

Columbus, GA · On-site +1

Supporting the Installation Area Managers, Sales Area Managers and Service Technical Managers in ... Epta offers the opportunity for remote work whenever possible, along with providing the necessary ...

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All JobsPos Technical Support JobsRemote Pos Technical Support JobsRemote Pos Technical Support Jobs in Columbus, GA

Remote Pos Technical Support information

See Columbus, GA salary details

$12

$23

$40

How much do remote pos technical support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for remote pos technical support in Columbus, GA is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $25.38 per hour, depending on experience, location, and employer.

What is a remote POS technical support specialist?

Remote POS (Point of Sale) Technical Support specialists are professionals who assist businesses and individuals with troubleshooting, maintaining, and optimizing POS systems from a remote location. They handle issues such as software glitches, hardware malfunctions, network connectivity problems, and user errors. These specialists communicate with clients via phone, email, or chat to diagnose problems, provide step-by-step solutions, and sometimes remotely access systems to resolve complex issues. Their goal is to ensure that POS systems operate efficiently, minimizing downtime and disruptions for businesses.

What are the key skills and qualifications needed to thrive as a remote POS technical support specialist?

To thrive as a Remote POS Technical Support Specialist, you need strong troubleshooting abilities, knowledge of point-of-sale systems, and experience in customer service, often supported by relevant IT certifications or technical training. Familiarity with remote support tools, ticketing systems, and POS software such as Square, Toast, or Lightspeed is typically required. Excellent communication, patience, and problem-solving skills help you effectively assist clients and resolve issues remotely. These competencies are crucial for minimizing downtime, ensuring customer satisfaction, and maintaining smooth business operations for clients.

What are the most common challenges faced by remote POS technical support professionals, and how can they effectively address them?

Remote POS Technical Support professionals often encounter challenges such as troubleshooting complex hardware or software issues without physical access to the equipment, communicating effectively with non-technical users, and managing multiple support requests simultaneously. To address these challenges, it’s important to develop strong diagnostic skills, use remote access tools efficiently, and maintain clear, patient communication with clients. Staying organized and collaborating with team members or on-site technicians can also help resolve issues more efficiently and ensure high customer satisfaction.

What is the difference between Remote Pos Technical Support vs Remote IT Help Desk Support?

AspectRemote Pos Technical SupportRemote IT Help Desk Support
Required CredentialsCompTIA A+, Network+, relevant certificationsCompTIA A+, Microsoft Certified, relevant certifications
Work EnvironmentCustomer-facing, troubleshooting hardware/software issuesHelp desk, remote troubleshooting, user support
Employer & Industry UsageRetail, POS system providers, hospitalityIT service providers, corporate support centers
Search & Comparison IntentUnderstanding POS-specific support rolesGeneral IT support roles

Remote Pos Technical Support focuses on troubleshooting and maintaining point-of-sale systems, often requiring specific POS certifications. Remote IT Help Desk Support covers broader IT issues, assisting users with various hardware and software problems. Both roles involve remote work and customer interaction but differ in technical scope and industry focus.

What are popular job titles related to Remote Pos Technical Support jobs in Columbus, GA?

For Remote Pos Technical Support jobs in Columbus, GA, the most frequently searched job titles are:

What job categories do people searching Remote Pos Technical Support jobs in Columbus, GA look for?

The top searched job categories for Remote Pos Technical Support jobs in Columbus, GA are:

What cities near Columbus, GA are hiring for Remote Pos Technical Support jobs?

Cities near Columbus, GA with the most Remote Pos Technical Support job openings:

Remote Pos Technical Support jobs near you

EPIC TECHNICAL ANALYST- HYBRID- EPIC IMPLEMENTATION

Opelika, AL • On-site, Remote

East Alabama Medical Center

6.6

Company rating: 6.6 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

572nd of 895 rated healthcare providers

People enjoy working here

Good schedule notice

Recommended by parents

Learn more about East Alabama Medical Centerexternal

Full-time

Posted 17 days ago

Job description

EAMC MISSION

At East Alabama Medical Center, our mission is high quality, compassionate health care, and that statement guides everything we do. We set high standards for customer service, quality, and keeping costs under control.
 
POSITION SUMMARY

The Epic Technical Analyst provides cross-application technical support is responsible for the Epic environment, with responsibility for assigned technical functions such as Data Courier administration, application security coordination, and Epic Bridges interface analysis. This role serves as a key technical resource for design, configuration, implementation, go-live, upgrade integration, testing, maintenance, optimization, and long-term production support activities across our assigned Epic applications and integrated third-party systems interfaces. This position combines the responsibilities of an Epic Application Analyst, Application Coordinator, and Bridges Interface Analyst to provide comprehensive functional and technical support across the Epic environment. 

The Epic Technical Analyst collaborates with Epic representatives, clinical and operational departments, application teams, infrastructure teams, operational stakeholders, vendors, and subject matter experts.  Epic representatives to analyze business needs, configure and support translate organizational requirements into reliable technical solutions, coordinate issue resolution, support. The role supports application build, workflow design, interface development, system integration, troubleshooting, upgrades, testing, documentation, and validation, and ensure reliable data exchange between Epic and internal or external systems ongoing optimization. 

This position supports the migration of application build across Epic environments, security provisioning and user access processes, and the full implementation cycle for assigned interfaces, web services, and industry-standard APIs such as FHIR. The Analyst is expected to troubleshoot technical issues, communicate impact clearly, escalate risks appropriately, and maintain documentation and procedures that support dependable Epic operations.

Project Details

  • Estimated Project Start Date: February 2027
  • Work Model: Hybrid (combination of onsite and remote work)
  • Location: Opelika, AL

Remote Assessment Requirements

  • Applicants must complete an EPIC assessment as part of the hiring process.
  • Assessment Availability: Applicants will be sent a link to schedule
  • Time Commitment: Approximately 2 hours

Certification Requirements

  • EPIC certification is mandatory and must be completed within the scope of the project timeline.
  • Will be provided three (3) attempts to pass

Schedule & Expectations

  • Work hours may vary based on project needs, and flexibility is required. Outside of major project events, work will generally occur during normal weekday business hours in the Central Time Zone.
  • Applicants must be comfortable working in a fast-paced, project-based environment.
  • On-call coverage for weeknights and weekends may be required after project go-live to support critical issues that impact patient care, billing, or revenue cycle operations.
  • ETO may be restricted during major project events and transition-readiness activities to ensure adequate project coverage and support.

Travel Requirements

  • Travel will be required depending on the project phase and business needs. This includes air travel with multi-day visits.
POSITION QUALIFICATIONS
 
Minimum Education
  • Bachelor’s degree in Computer Science, Information Systems, Health Informatics, Information Technology, Engineering, Healthcare Administration, Nursing, Allied Health, Business Administration, or a related field required. 
  • An equivalent combination of education and relevant healthcare information technology experience may be considered.
Minimum Experience
  • Three years of progressively responsible experience in healthcare information systems, application support, systems integration, software configuration, or related technical work
  • Experience with application configuration, interface development, workflow analysis, or healthcare integration  
Required Registration/License/Certification
  • Epic certification must be obtained and maintained according to organizational requirements.
  •  

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