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Remote Tech Support Jobs in Virginia (NOW HIRING)

ManTech International

Remote Support Technician

Mclean, VA · On-site +1

$21.75 - $29.75/hr

Since 1968, we've been solving the toughest challenges with groundbreaking tech. Explore thrilling ... MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join ...

Bell Partners

IT Technician / Corporate Support

Alexandria, VA · Remote

$23 - $31.50/hr

Provide desk-side and remote support for Windows and macOS endpoints, including troubleshooting ... Partner with the broader IT team on problem management (recurring issue identification, root cause ...

CGI Inc.

Remote Support Technician, Journeyman

Arlington, VA · On-site +1

$43K - $54K/yr

Remote Support Technician, Journeyman Category: Service Desk / End User Services Main location ... You must have a passion for keeping pace with rapidly evolving technology advancements and ...

CGI Inc.

Remote Support Engineer, Junior

Arlington, VA · On-site +1

Remote Support Engineer, Junior Category: Service Desk / End User Services Main location: United ... You must have a passion for keeping pace with rapidly evolving technology advancements and ...

ManTech International

Remote Support Technician Lead

Mclean, VA · On-site +1

$44K - $57K/yr

Since 1968, we've been solving the toughest challenges with groundbreaking tech. Explore thrilling ... MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician Lead to ...

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All JobsRemote Tech Support JobsRemote Tech Support Jobs in Virginia

Remote Tech Support information

See Virginia salary details

$26.8K

$43.1K

$65.4K

How much do remote tech support jobs pay per year?

As of Jun 10, 2026, the average yearly pay for remote tech support in Virginia is $43,107.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $46,600.00 per year, depending on experience, location, and employer.

What is a Remote Tech Support job?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

What Are Remote Tech Support Jobs?

Remote technical support jobs focus on providing IT support for people having issues using a laptop or desktop computer, mobile phones, printers, various software, the internet in general, and other electronic products. These technicians work from home, and their duties and responsibilities are to help people troubleshoot issues with their devices. If they cannot resolve the issue, then they must pass it along to an appropriate team member. These tech support workers usually do not train people about how to use their electronic items, but they may offer insight if necessary. Remote IT technicians often provide virtual support via the telephone, video chat, a live chat window, or email correspondence.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What are the key skills and qualifications needed to thrive as a Remote Tech Support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.
More about Remote Tech Support jobs
What are the most commonly searched types of Tech Support jobs in Virginia? The most popular types of Tech Support jobs in Virginia are:
What are popular job titles related to Remote Tech Support jobs in Virginia? For Remote Tech Support jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Tech Support jobs in Virginia look for? The top searched job categories for Remote Tech Support jobs in Virginia are:
What cities in Virginia are hiring for Remote Tech Support jobs? Cities in Virginia with the most Remote Tech Support job openings:
Remote Tech Support jobs near you
Proposal Writer Federal IT Support Services (Part-Time/AdHoc)

Proposal Writer Federal IT Support Services (Part-Time/AdHoc)

Navanti Group

Arlington, VA • Remote

Other

Posted 5 days ago

Job description

Title: Proposal Writer Federal IT Support Services

Project/Team: Business Development

Location: Remote

Job Type: 1099/Independent Contractor; Part-Time/Ad Hoc

Background:

Navanti is looking for an experienced, part-time, on-demand Proposal Writer to join our Business Development Team to help lead the capture of IT support services opportunities with the U.S. Federal Government. The Proposal Writer will find new opportunities on Navantis current contract vehicles, help set and manage proposal schedules, resources, plans, progress monitoring, and provide technical writing support. Additionally, the Proposal Writer will advise on appropriate needs for staffing and other resources. This individual will ideally have a background in technology-intensive services within the U.S. government contracting industry. Work will be remote via telework, and assignments will be ad-hoc based on Business Development needs.

Core Responsibilities:

  • Write, edit, and rewrite technical sections of RFI/RFP responses and proposals.
  • Develop and integrate proposal themes, discriminators, and key success factors.
  • Assemble compliant and compelling proposal narratives by translating technical solutions.
  • Narrate strategies and themes into easily understandable and readable responses.
  • Improve the readability and clarity of text by using active voice and concise language.
  • Lead proposal content storyline development sessions with internal key stakeholders.
  • Clarify the implementation approach, services, and products being proposed.
  • Ensure the proper contextual integrity of each completed proposal section.
  • Review edits from respective contributor(s).

Necessary Qualifications:

  • Experience in proposal development for U.S. Federal Government IT support services.
  • Strong skills with Microsoft Word and Excel.
  • Excellent writing, editing, and formatting skills.
  • Strong attention to detail and proven organizational skills.
  • Ability to meet commitments and deadlines.
  • Strong customer service orientation.
  • Strong interpersonal and communication skills.
  • Self-motivator with demonstrated ability to work independently.
  • Strong contributor in a cross-functional team environment on complex projects.

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