Remote Credit Card Customer Service Jobs in Virginia

Are you looking for limitless career opportunities with a company that values growth, innovation, and teamwork? At Ntiva, we’re more than a Managed Services Provider, we’re a community dedicated to helping each other, our clients, and their businesses thrive both personally and professionally. Ntiva is a culture of people who are passionate about the work…and each other. 

Our clients view us as an essential part of their teams, relying on us for strategic guidance, fast solutions to complex challenges, and proactive support. With strategic locations across the U.S. and leadership from our founder, Steven Freidkin, we’re on the front lines of a fast-paced industry, facing cybersecurity threats and rapid technology changes together. 

If you thrive in a dynamic, supportive environment and enjoy going above and beyond, we’d love to meet you. Come explore one of our many opportunities and grow with us! 

How you’ll make an impact 

The Accounts Payable Credit Card Specialist will assist in ensuring that the company processes credit card payable invoices accurately and in a timely manner. 

Location and Work Expectations 

• This is a remote position; however, team members should be willing and able to travel if the need arises, though such travel is expected to be infrequent. Candidates with proximity to one of our Centers of Excellence are preferred (Lombard, IL; McLean, VA; Shreveport, LA; Overland Park, KS). 
• Hours: Monday – Friday, 8am – 5pm CST 
    

 What you will be doing 

• Review & Process company credit card transactions in our payable system in compliance with financial policies and procedures. 
• Perform daily financial transactions, including verifying, classifying, computing, posting and recording credit card accounts payable data. 
• Review credit card accounts for potential duplication of services, areas where we can consolidate charges for potential savings. 
• Submit credit card payments for approval prior to due date with Controller and CFO. 
• Once payment is approved, generate payment to American Express. 
• Reconcile the credit card accounts payable ledger to ensure that all payables are accounted for and properly posted. The subledger must reconcile with the General Ledger accounts at the end of each month. 
• Review approved expense reimbursements bi-monthly to ensure they comply with company policies. 
• Performs other duties as assigned 

You’ll be successful in this role if you have 

• 1-2 years of related Accounts Payable experience, general ledger, chart of accounts knowledge 
• Experience in Bill.com 
• Sage Intacct Experience is preferred, but open to any accounting software experience 
• ConnectWise preferred but not required 
• Bonus points for any experience using AI to improve processes in Accounts Payable
• This role involves extended periods of sitting or standing and regular use of computers and office equipment 

Benefits and Perks  

• Medical, Dental and Vision coverage for employee and family  
• 401k + company-matched contributions 4% match on 5% contribution - no vesting period! (Employee and Company contribute after 90 days)  
• Group Term Life and Accidental Death and Dismemberment coverage (company provided)  
• Short-Term (voluntary enrollment) and Long-Term Disability coverage (company provided)  
• Health Savings Account (HSA) Options / PPO Options  
• Employee Assistance Program  
• Paid Time Off (PTO) + Volunteer Time Off (VTO) + 8 Paid Holidays + 3 Floating Holidays  
• Education Reimbursement Program  
• Generous Employee Referral Program - cash bonus for successful referrals!  
• Dynamic Recognition and Rewards  
• Clear Promotion and Advancement Tracks  
• Work with Industry-Leading Talent  
   

The base pay range for this position is expected to be between $57,000 and $62,000. The base pay offered may vary depending on multiple non-discriminatory factors including, but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, and PTO. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. 

FLSA Status: Salaried, Exempt 

Work Authorization Criteria 
Standard: We welcome applicants who are U.S. persons. At this time, we are unable to offer sponsorship or assume sponsorship of an employment visa. 

Workspace Requirements and Remote Work Policy 
Team members must establish a dedicated safe workspace that is free from distractions, hazards, and that is secure from unauthorized access. This includes following Ntiva’s IT User and Security Policies that include but are not limited to password-protecting all equipment, keeping confidential and proprietary documents secure, refraining from using public Wi-Fi, having adequate arrangements in place to avoid significant interruptions from caregiving responsibilities during work hours (except in emergency situations with manager approval). Any remote work away from a team member’s normal expected dedicated safe workspace must be requested by team member, is subject to review by management, and must adhere to Ntiva policies and procedures.   
Our Commitment to a Diverse Workforce 
At Ntiva, we are committed to creating and maintaining a diverse, inclusive, and welcoming work environment for all employees and job applicants. We firmly believe that a diverse workforce fosters a wider range of perspectives, experiences, and ideas that lead to increased creativity, innovation, and problem-solving capabilities. As an equal opportunity employer, we actively seek to recruit and retain a diverse workforce that reflects the communities we serve. We prohibit discrimination of any kind, including but not limited to race, color, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, age, hair length, protective hairstyles, organ donor status, disability, veteran status, or any other legally protected status and comply with all applicable laws governing nondiscrimination in employment. 
Application Deadline: The sooner you apply, the sooner we can get to know you! Submit your resume today! Applications will be accepted until 8/25/26.