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Temp Tech Support Jobs in Virginia (NOW HIRING)

Enterprise IT Support Officer

Mclean, VA · On-site

$21.75 - $30/hr

In this role, you will deliver concierge-level IT support to VIP and Executive-level staff ... Travel locally between customer sites and support temporary assignments as needed. * Work an 8-hour ...

Posted today

Enterprise IT Support Officer

Mclean, VA · On-site

$21.75 - $30/hr

In this role, you will deliver concierge-level IT support to VIP and Executive-level staff ... Travel locally between customer sites and support temporary assignments as needed. * Work an 8-hour ...

Posted today

Dedicated IT Support Technician

Mclean, VA · On-site

$21.75 - $30/hr

Local travel may be required between customer buildings or temporary assignment to an alternate ... IT support and installation of IT hardware, networks, VoIP phones, and/or audio/video equipment.

Posted today

Dedicated IT Support Technician

Mclean, VA · On-site

$21.75 - $30/hr

Local travel may be required between customer buildings or temporary assignment to an alternate ... IT support and installation of IT hardware, networks, VoIP phones, and/or audio/video equipment.

Posted today

Dedicated IT Support Technician

Mclean, VA

$21.75 - $29.75/hr

Local travel may be required between customer buildings or temporary assignment to an alternate ... IT support and installation of IT hardware, networks, VoIP phones, and/or audio/video equipment.

New

The additional support will be needed roughly through September through February, although the ... If eligible, the benefits available for this temporary role may include the following: * Medical ...

The additional support will be needed roughly through September through February, although the ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

Client Support Associate / IT Support Specialist Duration: 3 Months + (Possible Extension) Pay Rate ... temp-to-hire? Yes 11. What is the work schedule? Monday - Friday 8-5 three days and 10-7 two days.

Client Support Associate / IT Support Specialist Duration: 3 Months + (Possible Extension) Pay Rate ... temp-to-hire? Yes 11. What is the work schedule? Monday - Friday 8-5 three days and 10-7 two days.

In this role, you will deliver concierge-level IT support to VIP and Executive-level staff ... Travel locally between customer sites and support temporary assignments as needed. * Work an 8-hour ...

New

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Temp Tech Support information

What is a temp tech support?

Temp Tech Support jobs are temporary positions where individuals provide technical assistance and support to users experiencing issues with computers, software, or other technology. These roles are often short-term, lasting from a few days to several months, and are commonly used to fill in during staff shortages, busy periods, or specific projects. Temp Tech Support professionals troubleshoot problems, install software, and help users resolve technical difficulties, often working remotely or on-site. This type of work is ideal for those looking to gain experience in IT or who need flexible, short-term employment.

What are the key skills and qualifications needed to thrive as a temp tech support?

To thrive as a Temp Tech Support, you need a solid understanding of computer systems, troubleshooting methodologies, and basic networking concepts, often supported by a relevant associate degree or equivalent experience. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically required. Strong problem-solving skills, patience, and clear verbal and written communication set top candidates apart in this role. These skills and qualities are crucial for efficiently resolving user issues, maintaining productivity, and ensuring positive user experiences.

What are the most common challenges faced by temp tech support professionals, and how can they prepare to overcome them?

Temp Tech Support professionals often encounter the challenge of quickly adapting to new systems, tools, and company protocols due to the temporary nature of their assignments. They may also need to rapidly build rapport with team members and end-users while efficiently resolving technical issues. To overcome these challenges, it’s helpful to have strong foundational knowledge in troubleshooting, excellent communication skills, and a proactive approach to learning company-specific processes. Being adaptable and asking clarifying questions early can also ease the transition and help deliver effective support.

What is the difference between Temp Tech Support vs IT Help Desk Technician?

AspectTemp Tech SupportIT Help Desk Technician
CredentialsOften no formal certification required, but technical knowledge preferredTypically requires certifications like CompTIA A+ or Network+
Work EnvironmentTemporary assignments, various companies, on-site or remoteFull-time or part-time, in-house or remote support roles
Employer & Industry UsageStaffing agencies, IT service providers, companies needing short-term supportBusinesses across industries providing ongoing IT support

Temp Tech Support roles are usually short-term, flexible positions often filled through staffing agencies, focusing on troubleshooting and basic IT support. IT Help Desk Technicians typically hold more stable, ongoing roles with specific certifications, providing consistent support within organizations. Both roles require technical skills, but the employment structure and certification requirements differ.

What are the most commonly searched types of Tech Support jobs in Virginia?

The most popular types of Tech Support jobs in Virginia are:

Enterprise IT Support Officer

MANTECH

Mclean, VA • On-site

$21.75 - $30/hr

Full-time

Posted 10 hours ago

Posted today


ManTech rating

9.0

Company rating: 9.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

34th of 246 rated software companies


Job description

MANTECH seeks a motivated, career and customer-oriented Enterprise IT Support Officer to join our team in McLean, VA. In this role, you will deliver concierge-level IT support to VIP and Executive-level staff, ensuring the highest standards of service, confidentiality, and responsiveness.

Responsibilities include, but are not limited to:

  • Install, terminate, and test CAT5/CAT6 and fiber cabling, including racks, patch panels, wall jacks, and associated infrastructure hardware.
  • Deliver end-to-end incident response, remote triage, and customer support using ITIL processes to resolve hardware, software, and network issues.
  • Deploy, configure, relocate, and rebuild desktop IT endpoints, including workstations, peripherals, VOIP phones, AV components, and network switches.
  • Troubleshoot and resolve connectivity issues, system failures, Windows Active Directory, Microsoft Office applications, and browser performance.
  • Interpret design packages, wiring schematics, floor plans, port maps, and network diagrams to guide installation and operational work.
  • Provide clear assistance and regular communication to users regarding system procedures, downtime updates, and outage restorations.
  • Travel locally between customer sites and support temporary assignments as needed.
  • Work an 8-hour shift between the hours of 6 AM – 7PM, later coverage is preferred and flexibility required.

Minimum Qualifications:

  • High School Diploma with 11+ years of experience, an associate’s degree with 9+ years of experience, or a bachelor’s degree with 7+ years of experience.
  • Experience providing technical support, incident management, cabling, or hardware installation in a structured service desk environment.
  • Hands-on experience deploying, certifying, and labeling network drops, cable dressing, and deploying IT endpoints such as desktops, printers, and switches.
  • Demonstrated ability to independently diagnose and resolve complex hardware, network, telecom, and software issues.
  • Practical knowledge of Active Directory, TCP/IP networking concepts, Windows 10, Microsoft Office, and standard IT support tools.
  • Skilled in reading, interpreting, and executing technical work from floor plans, network diagrams, and system installation packages.

Preferred Qualifications:

  • Customer-specific Component Mission Administrator (CMA) or Directorate Mission Administrator (DMA) certification.
  • Familiarity with LAN infrastructure deployment and IT operations within the Sponsor's classified environment.
  • Experience utilizing enterprise ticketing systems such as ServiceNow ITSM/ITOM, Remedy, or Jira Service Management.
  • Strong problem-solving abilities, high attention to detail, and exceptional customer service skills.

Clearance Requirements:

  • Must have a current/active TS/SCI with Polygraph.

Physical Requirements:

  • Must be able to remain stationary up to 50% of the time.
  • Must be able to move throughout customer buildings, navigate office environments, and access under desks, raised floors, server closets, and confined spaces.
  • Must be able to operate computers, phones, and other office equipment for extended durations.
  • Must be able to lift and transport IT or AV equipment weighing 50+ pounds, utilizing team lifts or transport carts as needed.
  • Must be able to ascend and descend ladders (10+ feet) while routing network cables or adjusting installed equipment.

What ManTech employees say

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Benefits

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