2

Remote Tech Support Jobs in Massachusetts (NOW HIRING)

Lawyer - Remote

Boston, MA · Remote

$85K - $111K/yr

Remote Engaging lawyers to contribute their subject-matter expertise in support of a customer ... technology-driven context. Scope of Work * Conduct comprehensive legal analysis on a variety of US ...

Lawyer - Remote

Boston, MA · Remote

$85K - $111K/yr

Remote Engaging lawyers to contribute their subject-matter expertise in support of a customer ... technology-driven context. Scope of Work * Conduct comprehensive legal analysis on a variety of US ...

Sr. Director, Finance -IT

Boston, MA · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

US Remote Dallas and Scottsdale preferred Overview: The Senior Director, Finance IT is a senior ... Support AR, billing, collections, and revenue recognition technology. * Budget & Forecasting: Own ...

Remote Engaging lawyers to contribute their subject-matter expertise in support of a customer ... a collaborative, technology-driven environment. Scope of Work * Conduct comprehensive legal ...

Remote Engaging lawyers to contribute their subject-matter expertise in support of a customer ... technology-driven context. Scope of Work * Conduct comprehensive legal analysis on a variety of US ...

... technology . In this role, you will help improve next-generation AI systems by reviewing ... Collaborate with cross-functional teams to support project goals and improve legal AI capabilities.

... technology . In this role, you will help improve next-generation AI systems by reviewing ... Collaborate with cross-functional teams to support project goals and improve legal AI capabilities.

Showing results 41-60

Remote Tech Support information

See Massachusetts salary details

$29.5K

$47.5K

$72.1K

How much do remote tech support jobs pay per year?

As of Aug 17, 2026, the average yearly pay for remote tech support in Massachusetts is $47,486.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $51,300.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

Can I work remotely in remote tech support?

Remote tech support jobs are commonly available and often allow employees to work from home or other remote locations. These roles typically require strong communication skills, technical knowledge, and familiarity with remote collaboration tools. Many companies offer flexible schedules for remote tech support positions, making them accessible to a wide range of candidates.

What are the most commonly searched types of Tech Support jobs in Massachusetts?

The most popular types of Tech Support jobs in Massachusetts are:

What are popular job titles related to Remote Tech Support jobs in Massachusetts?

For Remote Tech Support jobs in Massachusetts, the most frequently searched job titles are:

What cities in Massachusetts are hiring for Remote Tech Support jobs?

Cities in Massachusetts with the most Remote Tech Support job openings:

Infographic showing various Remote Tech Support job openings in Massachusetts as of August 2026, with employment types broken down into 88% Full Time, and 12% Contract. Highlights an 100% Remote job distribution, with an average salary of $47,486 per year, or $22.8 per hour.

Air Quality Practice Lead - Energy (Remote/Hybrid)

Tetra Tech

Boston, MA • On-site, Remote

Full-time

Re-posted 21 days ago


Tetra Tech rating

6.4

Company rating: 6.4 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

402nd of 449 rated engineering


Job description

The Opportunity:

Tetra Tech is seeking an Air Quality Practice Lead to lead and grow our national air quality practice, including a high-performing team specializing in air quality engineering, modeling, permitting, and environmental consulting.

This is a senior leadership / seller-doer role focused on practice growth, client development, and technical excellence, supporting Tetra Tech's energy, industrial, and mining sectors.

Location: Flexible (Remote/Hybrid; Travel Required)

Why Tetra Tech:

At Tetra Tech, we are Leading with Science to solve the world's most complex challenges.  Our industry-leading experts in engineering and consulting are committed to driving positive change in communities around the world.  For over 50 years, we have been at the forefront of innovation and sustainability.  Today we stand as a market leader, offering cutting-edge solutions in water, environment, energy, and international development.  Our work has improved more than 625 million lives around the world.

Your Impact:

Join Tetra Tech to make a real difference.  Our work leverages cutting-edge technologies, advanced analytics, and the expertise of world-class scientists and engineers to create meaningful change around the world. Discover your full potential - join us to advance your career while leaving a lasting legacy.

Essential Job Functions:

Practice Leadership & Strategy

  • Lead and expand Tetra Tech's Air Quality Practice, including business strategy, client engagement, and operational performance
  • Integrate air quality services across Tetra Tech's global platform and multidisciplinary teams
  • Identify and develop cross-disciplinary solutions to support client needs
  • Drive practice growth, innovation, and market positioning

Business Development & Client Leadership

  • Serve as Senior Account Lead for key strategic clients
  • Build and maintain strong relationships across energy, industrial, financial, and private equity sectors
  • Lead opportunity capture efforts, including RFP/RFQ responses, proposals, pricing, and contract negotiations
  • Leverage existing networks to expand Tetra Tech's national energy practice
  • Participate in industry initiatives and sustainability events

Project & Technical Leadership

  • Oversee air quality advisory and permitting projects, including:
    • PSD / NSR permitting
    • Title V permitting
    • Regulatory compliance strategies
  • Ensure delivery of high-quality, complex projects aligned with client expectations and company standards
  • Collaborate with global teams to analyze market opportunities and account growth potential

Team Leadership & Development

  • Build, lead, and mentor a high-performing team of air quality professionals
  • Recruit and develop key technical talent
  • Delegate responsibilities to support team growth and leadership development
  • Promote a culture of collaboration, quality, and continuous improvement
  • Conduct activities in line with internal procedures, legislation, and industry standards.
  • Pursue continuous professional development and maintain a high degree of discipline knowledge and awareness.
  • Work in a safe manner at all times and report all health and safety incidents and concerns.
  • Additional duties as required.

Required Qualifications:

  • B.S. or M.S. in Chemical Engineering, Environmental Engineering, or related field
  • 15+ years of experience in air quality engineering and permitting, ideally within the energy sector
  • Expertise in:
    • PSD / NSR permitting and Title V applications
    • Air quality regulatory compliance and strategy
  • Strong understanding of:
    • Energy facility air quality requirements
    • Market trends, client needs, and competitive landscape
  • Proven experience in:
    • Business development and account growth
    • Program and operational leadership
    • Managing financial performance and profitability
  • Established industry network and client relationships
  • Excellent communication and presentation skills
  • Must possess a valid driver's license with a clean driving record without restrictions.

Preferred Qualifications:

  • Experience supporting:
    • Data Centers
    • Oil & gas
    • Power generation
    • Mining
    • Industrial and chemical manufacturing
  • Experience working with federal and state regulatory agencies
  • Demonstrated success in building and scaling technical teams

Work Environment / Travel:

  • Flexible location with travel required for client engagement and internal collaboration
  • Participation in industry events, client meetings, and strategic initiatives

Life at Tetra Tech:

The perks of working at Tetra Tech include:

  • Comprehensive and market-competitive benefits.  https://www.tetratech.com/careers/life-at-tetra-tech/
  • Merit-based financial rewards.
  • Flexibility and company-wide commitment to work/life balance.
  • Collaborative team atmosphere that values the contributions of all employees.
  • Learning and development opportunities for ongoing professional growth. 

A pre-employment drug screen in compliance with federal regulations is required, along with a physical if needed.

Compensation:

Pay commensurate with experience.

Pay Range: $170,000-$210,000 annually

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience and demonstrated work experience in the above role; skills, certifications, and competencies that align to the specified role; geographic location; and education, as well as contract provisions regarding labor categories that are specific to the position.

At Tetra Tech, health and safety play a vital role in our success. Tetra Tech's employees work together to comply with all applicable health & safety practices and protocols, including public health orders and regulations that are mandated by local, state, provincial, federal, international authorities, and clients.

About Tetra Tech:

Tetra Tech is the leader in water, environment, and sustainable infrastructure, providing high-end consulting and engineering services for projects worldwide. With 30,000 employees working together, Tetra Tech provides clear solutions to complex problems by Leading with Science to address the entire water cycle, protect and restore the environment, design sustainable and resilient infrastructure, and support the clean energy transition.

Tetra Tech is proud to be an Equal Opportunity Employer.  All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sex, marital or familial status, status as a protected veteran, or any other characteristic protected by law. Tetra Tech is a VEVRAA federal contractor and we request priority referral of veterans.

We invite applications from all interested parties.

Explore our open positions at https://www.tetratech.com/careers  Follow us on social media to learn more about our people, culture, and opportunities:

LinkedIn: @TetraTechCareers

X (Twitter): @TetraTechJobs

Additional Information
  • Organization: 194 CES

What Tetra Tech employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom