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Remote Tech Support Jobs in Lowell, MA (NOW HIRING)

Earnix

IT Helpdesk Specialist

Boston, MA · On-site +1

... person and remote support Handle new hire onboarding, laptop allocation, setup, and getting ... IT team Own the office meeting rooms, ensuring A/V and conferencing systems (Teams) are always ...

FoodTec Solutions

Service & Support Technician

Needham, MA · Remote

$22 - $30.25/hr

... leading-edge technology, while continuing to work in the hospitality business. CORE ... remote maintenance projects tasks for customers information systems * Assist with new customers go ...

ActBlue

Desktop Support Associate II

Boston, MA · On-site +1

$24 - $28/hr

THE OPPORTUNITY ActBlue is a nonprofit that builds technology and infrastructure for Democratic ... We're committed to building an inclusive, remote-first culture where every team member can do their ...

envelio

IT Operations & Security Manager

Boston, MA · On-site +1

$110K - $135K/yr

... support. You'll also oversee IT operations, including device management, identity and access ... Hybrid - Boston, MA preferred, or Remote (Eastern Time Zone). Travel: Travel to Boston Office ...

DeepHealth

Technical Services Engineer

Boston, MA · On-site +1

$90 - $110/hr

Minimum Qualifications, Education and Experience • 5+ years of experience in an IT support role ... Working Environment Hybrid/Remote Physical Demands This position often requires sitting, standing ...

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All JobsTech Support JobsRemote Tech Support JobsRemote Tech Support Jobs in Lowell, MA

Remote Tech Support information

See Lowell, MA salary details

$26.8K

$43.1K

$65.5K

How much do remote tech support jobs pay per year?

As of Aug 6, 2026, the average yearly pay for remote tech support in Lowell, MA is $43,122.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,200.00 and $46,600.00 per year, depending on experience, location, and employer.

What is a remote tech support?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What are the key skills and qualifications needed to thrive as a remote tech support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.

Can I work remotely in remote tech support?

Remote tech support jobs are commonly available and often allow employees to work from home or other remote locations. These roles typically require strong communication skills, technical knowledge, and familiarity with remote collaboration tools. Many companies offer flexible schedules for remote tech support positions, making them accessible to a wide range of candidates.
More about Remote Tech Support jobs
What are popular job titles related to Remote Tech Support jobs in Lowell, MA? For Remote Tech Support jobs in Lowell, MA, the most frequently searched job titles are:
What job categories do people searching Remote Tech Support jobs in Lowell, MA look for? The top searched job categories for Remote Tech Support jobs in Lowell, MA are:
What cities near Lowell, MA are hiring for Remote Tech Support jobs? Cities near Lowell, MA with the most Remote Tech Support job openings:
Remote Tech Support jobs near you
Infographic showing various Remote Tech Support job openings in Lowell, MA as of July 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 59% Physical, 4% Hybrid, and 37% Remote job distribution, with an average salary of $43,122 per year, or $20.7 per hour.

Doctor of Optometry - Work Remotely - Massachusetts Licensed

DigitalOptometrics

Boston, MA • Remote

Full-time

Re-posted 28 days ago

Job description

LICENSED DOCTOR OF OPTOMETRY - MASSACHUSETTS LICENSED

Tele-Optometry provides an exciting opportunity! Teleoptometric Service, P.C. provides a comprehensive eye exam to patients using our patented remote technology. This remote experience supports added flexibility for Optometrists and expanded options for patients to schedule an eye exam.

We are actively seeking Massachusetts state licensed Optometrists. Join our Optometrist panel as a primary or supplemental source of income without leaving home.

As a licensed Doctor of Optometry, you work as an Independent Contractor with DigitalOptometrics.

  • Examine patients in the state(s) where you are licensed - no matter where you live - through patented remote technology!
  • Communicate with patients verbally and visually with specialized video conference technology.
  • With unique Ophthalmic Technician support, analyze eye health and generate prescriptions for Eyeglasses or Contact Lenses all while partnering from a remote location.
  • We will help you with any needed credentialing and training.
  • We provide competitive compensation.
  • We are looking for Optometrists with this specific license - multiple state licenses are a plus

For more information visit: www.digitaloptometrics.com

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