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Remote Tech Support Jobs in Colorado (NOW HIRING)

Inpatient Coder II

Centennial, CO · Remote

$27.86 - $47.28/hr

... IT, project management, community benefit and more. Many of our centralized teams offer a remote work option which supports a healthy work-life balance while still providing a culture of ...

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Remote Tech Support information

See Colorado salary details

$28.4K

$45.7K

$69.4K

How much do remote tech support jobs pay per year?

As of Jul 17, 2026, the average yearly pay for remote tech support in Colorado is $45,720.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $49,400.00 per year, depending on experience, location, and employer.

How to make 70000 a year from home?

A remote tech support professional can earn $70,000 annually by gaining relevant certifications, such as CompTIA A+ or Network+, and developing strong troubleshooting and customer service skills. Building experience, working for established companies, and specializing in high-demand areas like cybersecurity or network support can also increase earning potential. A consistent schedule and good communication skills are essential for success in this role.

How can I make 2000 a week working from home?

Remote tech support professionals can earn $2,000 or more per week by providing high-demand technical assistance, gaining specialized certifications, and working for multiple clients or companies. Building a strong skill set in troubleshooting, remote tools, and customer service can increase earning potential, especially with flexible schedules and overtime opportunities.

What is a Remote Tech Support job?

A Remote Tech Support job involves assisting customers or employees with technical issues related to computer systems, software, or hardware from a remote location. Support is usually provided via phone, email, chat, or remote desktop tools. Remote tech support professionals troubleshoot problems, guide users, and may also help with installing or updating software. This role requires strong communication skills, technical knowledge, and the ability to resolve issues without being physically present. It is popular for its flexibility and the ability to work from virtually anywhere.

What Are Remote Tech Support Jobs?

Remote technical support jobs focus on providing IT support for people having issues using a laptop or desktop computer, mobile phones, printers, various software, the internet in general, and other electronic products. These technicians work from home, and their duties and responsibilities are to help people troubleshoot issues with their devices. If they cannot resolve the issue, then they must pass it along to an appropriate team member. These tech support workers usually do not train people about how to use their electronic items, but they may offer insight if necessary. Remote IT technicians often provide virtual support via the telephone, video chat, a live chat window, or email correspondence.

How does a remote tech support specialist typically collaborate with other IT team members?

Remote tech support specialists frequently work closely with other IT professionals, such as network administrators, software developers, and cybersecurity teams. Collaboration is often facilitated through digital communication tools like chat platforms, video calls, and shared ticketing systems. This teamwork ensures that complex technical issues are resolved efficiently and that end-users experience minimal downtime. Regular virtual meetings and status updates are common practices to maintain alignment and share critical information within the team.

Is AI replacing tech support?

AI is increasingly used in tech support to handle routine inquiries and troubleshoot common issues, allowing support agents to focus on more complex problems. However, AI tools complement rather than replace human tech support roles, which require critical thinking, empathy, and advanced technical knowledge. Many companies integrate AI with human support to improve efficiency and customer satisfaction.

Can you work remotely in IT support?

Yes, many IT support roles, including remote tech support positions, are available that allow employees to work from home. These jobs often require strong communication skills, technical knowledge, and familiarity with remote collaboration tools like remote desktop software and ticketing systems.

What is the difference between Remote Tech Support vs Help Desk Technician?

AspectRemote Tech SupportHelp Desk Technician
CredentialsIT certifications (CompTIA A+, Network+)IT certifications (CompTIA A+, Network+)
Work EnvironmentRemote, client devices or networksOffice or remote, primarily desktop support
Industry UsageIT support, technical servicesIT support, customer service
Common Search IntentRemote tech support jobs, troubleshootingHelp desk jobs, technical support roles

Remote Tech Support and Help Desk Technician roles share similar credentials and work environments, often involving troubleshooting and customer service. However, Remote Tech Support typically focuses on resolving technical issues remotely for clients or companies, while Help Desk Technicians may handle a broader range of support tasks, including on-site assistance. Both roles are essential in IT support, with overlapping skills but different primary work settings and responsibilities.

What are the key skills and qualifications needed to thrive as a Remote Tech Support specialist, and why are they important?

To thrive as a Remote Tech Support specialist, you need a strong understanding of computer systems, troubleshooting techniques, and common operating systems, often supported by a degree or certification in IT or a related field. Familiarity with remote desktop tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is typically expected. Excellent communication, patience, and problem-solving skills help you effectively assist users and resolve issues remotely. These skills are crucial for delivering efficient technical support, minimizing downtime, and ensuring customer satisfaction from a distance.
What are popular job titles related to Remote Tech Support jobs in Colorado? For Remote Tech Support jobs in Colorado, the most frequently searched job titles are:
What cities in Colorado are hiring for Remote Tech Support jobs? Cities in Colorado with the most Remote Tech Support job openings:
Infographic showing various Remote Tech Support job openings in Colorado as of July 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 2% In-person, and 98% Remote job distribution, with an average salary of $45,720 per year, or $22 per hour.
Senior Facets G6 Batch Engineer (AWS) - Remote

Senior Facets G6 Batch Engineer (AWS) - Remote

Cognizant Technology Solutions

Englewood, CO • On-site, Remote

$93K - $109K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago


Cognizant rating

7.4

Company rating: 7.4 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

41st of 58 rated business consultants


Job description

Senior Facets G6 Batch Engineer (AWS)
Location: Remote
Employment Type: Full-Time
Job ID: 00068642851
Job Title: Senior Facets G6 Batch Engineer (AWS)
About the role
As a Senior Facets G6 Batch Engineer, you will make an impact by configuring, operating, and optimizing high-volume TriZetto Facets G6 batch workloads in AWS environments. You will support critical healthcare payer batch cycles-such as claims, eligibility, billing, and financial processing-ensuring reliable execution within defined batch windows in regulated PHI environments.
This is a remote position, open to qualified applicants.
In this role, you will:
  • Configure, execute, and support Facets G6 batch jobs across AWS-hosted environments (DEV through PROD)
  • Manage Facets G6 engine configurations, including concurrency, memory allocation, and throughput tuning
  • Implement and support enterprise batch scheduling using tools such as Control-M
  • Coordinate batch dependencies and recovery flows across Facets core and downstream systems
  • Monitor batch performance, identify bottlenecks, and resolve failures or missed batch windows
  • Partner with AWS infrastructure and database teams to align batch execution with platform performance
  • Support environment readiness, batch certification, and post-release validation activities
  • Maintain batch runbooks, schedules, and operational documentation

Work model
We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position. We are committed to supporting a healthy work-life balance through our wellbeing programs.
What you need to have to be considered
  • Hands-on experience with TriZetto Facets batch processing, preferably G6
  • Experience running Facets batch workloads in AWS environments
  • Knowledge of high-volume healthcare payer batch cycles (claims, eligibility, billing)
  • Experience with enterprise batch schedulers such as Control-M
  • Strong troubleshooting skills for batch failures and performance issues
  • Understanding of PHI handling and healthcare operational controls

These will help you stand out
  • Experience with Facets G6 batch performance tuning or remediation
  • Exposure to containerized or EKS-based AWS environments
  • Familiarity with DevOps or automation supporting batch operations
  • AWS or DevOps certifications

Salary and Other Compensation:
Applicants will be accepted till 7/15/2026
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
The annual salary for this position will be in the range of $93K-$109K depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
  • Medical/Dental/Vision/Life Insurance
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.
If you are content with ambiguity, excited by change, and excel through autonomy, we'd love to hear from you!
Apply Now!
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About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

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