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Remote Synergy Call Center Jobs (NOW HIRING)

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals who are passionate about helping others, enjoy working from home, and thrive ...

MCI Careers

Remote Call Center Representative

FL · Remote

$14.10 - $16.25/hr

We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals who are passionate about helping others, enjoy working from home, and thrive ...

MCI Careers

Remote Call Center Representative

Iowa, IA · Remote

$14.50 - $18.75/hr

We are hiring Remote Call Center Representatives to join our customer support team. This role is perfect for individuals who are passionate about helping others, enjoy working from home, and thrive ...

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How much do remote synergy call center jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for remote synergy call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Remote Synergy Call Center vs Remote Customer Service Representative?

AspectRemote Synergy Call CenterRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; training in call handling and communication skillsHigh school diploma or equivalent; customer service training often provided
Work EnvironmentCall center setup, often with team collaboration toolsHome office or remote setup, focused on individual customer interactions
Employer & Industry UsageCall centers across various industries like telecom, finance, retailCustomer service departments in diverse sectors, including e-commerce and tech

Remote Synergy Call Center roles typically involve handling high volumes of calls in a team environment, requiring specific call handling skills. Remote Customer Service Representatives focus on individual customer interactions, often with more personalized support. Both roles require similar credentials but differ mainly in scope and work environment.

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Remote Synergy Call Center jobs near you
Remote Call Center Representative

Remote Call Center Representative

BCForward

Albuquerque, NM • Remote

$19.90/hr

Contractor

Medical, Dental, Vision

Posted 2 days ago

New

Job description

Position: CSR – Call Center Representative

Worksite: Remote (Local to State of New Mexico)

Tentative Start Date: Sep 07th  - The client is expecting 100% attendance for the first 90-days.

Project Operation Hours:  M-F, 8-hour shifts between 7:00 AM – 7:00 PM MST

Training schedule: 8AM – 4:30 PM MST for 13 days

Job Description:

  • Answer incoming phone calls, chats, and/or emails.
  • Conduct outreach phone calls and/or emails.
  • Provide outstanding customer service.
  • Recognize and follow call flows with scripts.
  • Research and review customer inquiries.
  • Research information using multiple systems.
  • Relay research findings and outcomes to customers.
  • Identify and escalate appropriate issues.
  • Clearly document call information and encounters in call logs.
  • Recognize and alert management of risk and trends.
  • Quickly transition from one task to another.

Qualifications and Requirements:

Basic Qualifications (Required Credentials)

  • 2 years of Customer Service experience.
  • 1 year of call center environment experience.
  • High School Diploma or GED.
  • Proficiency with computers: Experience using the internet, email via Outlook, etc.
  • Data entry experience.
  • Listening, verbal, and written communication experience.
  • Microsoft Office (Excel, Word, Outlook, and Teams) experience.
  • Internet access sufficient to handle calls received via the Internet.
  • Quiet and private remote work location.

Company Description

About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.
BCforward is an equal opportunity employer.
BCforward logo

About BCforward

Sourced by ZipRecruiter

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Industry

It services

Company size

5,001 - 10,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1998

Social media

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