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Remote Switchboard Operator Jobs in California (NOW HIRING)

Birch Gold Group

Operator

Burbank, CA · Remote

Description The Operator will primarily answer phones in a pleasant and professional manner and provide information and assistance to other departments as needed. In addition to administrative duties

Landpoint

Remote Administrative Assistant

Los Angeles, CA · Remote

$19.50 - $26.25/hr

ADMINISTRATIVE ASSISTANT ; A remote admin job may be a good option if youre looking for a career that allows you to work from home and manage your hours. But what is a remote admin job, exactly? And

Boutique Recruiting

Remote Receptionist

Cupertino, CA · On-site +1

$45K - $83K/yr

Position Title: Remote Receptionist Salary Range: $22-$40 per hour/ DOE A growing law firm is seeking a polished, dependable Remote Legal Receptionist to serve as the first point of contact for

Arsenault Inc

Administrative Assistant I

San Jose, CA · Remote

$21 - $28.50/hr

***Commission Administrative Assistant*** Important To Know * This is a remote position. * Resource will be paid as a W-2 employee by the payrolling supplier. Job Summary The Commission

Multiverse Logistics LLC

Dispatcher

San Bernardino, CA · On-site +1

$15 - $22/hr

Replies within 24 hours Job Summary We are seeking a professional and skilled Dispatcher to join our team. In this role, you will be responsible for coordinating and organizing the movement of goods

All JobsSwitchboard Operator JobsRemote Switchboard Operator JobsRemote Switchboard Operator Jobs in California

Remote Switchboard Operator information

See California salary details

$8

$16

$24

How much do remote switchboard operator jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for remote switchboard operator in California is $16.53, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.03 per hour, depending on experience, location, and employer.

What does a remote switchboard operator do?

A typical day for a Remote Switchboard Operator involves handling incoming calls, accurately routing them to the appropriate departments or individuals, and providing basic information or assistance when needed. You'll often manage multiple calls simultaneously, update call logs, and sometimes assist with scheduling or message delivery. Most of the work is performed independently using cloud-based telephony and communication systems, but you may also coordinate closely with other remote team members or on-site staff. The role requires staying organized and maintaining a high level of professionalism throughout each interaction. Over time, excellent performers may progress into supervisory or training roles within virtual communication or customer support teams.

What is a remote switchboard operator?

A Remote Switchboard Operator manages incoming and outgoing calls for a company or organization from a remote location. They answer calls, transfer them to the appropriate department or person, take messages, and provide basic information to callers. This role often requires strong communication skills, familiarity with phone systems, and the ability to multitask efficiently. Many operators work from home using specialized software to handle call routing and management.

What are the key skills and qualifications needed to thrive as a remote switchboard operator?

To thrive as a Remote Switchboard Operator, you need strong communication skills, attention to detail, and the ability to multitask, often supported by prior experience in customer service or call center environments. Familiarity with telephony systems, virtual PBX software, and call routing platforms is commonly required, with some employers preferring candidates knowledgeable in CRM tools. Excellent listening skills, professionalism, and the ability to remain calm under pressure are standout soft skills in this position. These competencies ensure efficient call management, positive interactions, and reliable support for clients and colleagues in a remote setting.

What are the most commonly searched types of Switchboard Operator jobs in California? The most popular types of Switchboard Operator jobs in California are:
What are popular job titles related to Remote Switchboard Operator jobs in California? For Remote Switchboard Operator jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Switchboard Operator jobs in California look for? The top searched job categories for Remote Switchboard Operator jobs in California are:
What cities in California are hiring for Remote Switchboard Operator jobs? Cities in California with the most Remote Switchboard Operator job openings:
Remote Switchboard Operator jobs near you
Infographic showing various Remote Switchboard Operator job openings in California as of July 2026, with employment types broken down into 41% Full Time, 56% Part Time, 2% Contract, and 1% Nights. Highlights an 100% Physical job distribution, with an average salary of $34,385 per year, or $16.5 per hour.

Operator

Birch Gold Group

Burbank, CA • Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

Description
The Operator will primarily answer phones in a pleasant and professional manner and provide information and assistance to other departments as needed. In addition to administrative duties including implementing administrative systems, procedures, and policies, and monitoring administrative projects. 

Key Responsibilities
  • Answer multi-line telephone system, determine caller’s needs and route to appropriate department/person
  • Handle multiple calls simultaneously while maintaining accuracy, professionalism, and composure.
  • Assess and prioritize calls based on urgency and importance 
  • Transfer calls to the appropriate department/person with accurate, relevant information 
  • Notate call details, including reason for call, issues raised, and any updated contact information caller provided 
  • Maintain a high level of service quality and customer satisfaction 
  • Follow established procedures to assign leads to sales personnel accurately and timely
  • Provide callers with information such as company address, company fax numbers, company website and other related information 
  • Data entry into CRM system
  • Assist with other related duties as needed

Skills Knowledge and Expertise
Communications - Exhibit good listening and comprehension. Express ideas and thoughts in written form. Express ideas and thoughts verbally. Keep others adequately informed. Select and use appropriate communication methods.
Dependability - Commit to doing the best job possible. Follow instruction. Keep commitments. Meet attendance and punctuality guidelines. Respond to requests for service and assistance. Take responsibility for own actions.
Planning & Organization - Integrate changes smoothly. Plan for additional resources. Prioritize and plan work activities. Set goals and objectives. Use time efficiently. Work in an organized manner.
Quality - Foster quality focus in others. Improve processes. Measure key outcomes. Set clear quality requirements. Solicit and apply customer feedback.
Use of Technology - Adapt to new technologies. Demonstrate required skills. Keep technical skills up to date. Troubleshoot technological problems. Use technology to increase productivity.
Work Environment - The working conditions of this position include working in a remote fashion and autonomous environment. The environment must be free of distractions and provide a space to conduct business in a confidential manner. Able to work autonomously as well as collaboratively with team in a remote environment.

Benefits
Medical, Dental, Vision, 401k
Vacation: 2 weeks paid annually, up to 3
Paid Holidays
Annualized Performance Bonus
Remote Flexibility: Work from Home