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Remote Support Jobs in Springfield, OH (NOW HIRING)

Liveops

Remote Customer Service Agent

Dayton, OH · Remote

$15 - $20.25/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

Liveops

Remote Customer Service Agent

Springfield, OH · Remote

$14 - $18.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to ...

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Remote Support information

See Springfield, OH salary details

$12

$23

$40

How much do remote support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote support in Springfield, OH is $23.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $25.53 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

More about Remote Support jobs

What are the most commonly searched types of Support jobs in Springfield, OH?

The most popular types of Support jobs in Springfield, OH are:

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For Remote Support jobs in Springfield, OH, the most frequently searched job titles are:

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The top searched job categories for Remote Support jobs in Springfield, OH are:

What cities near Springfield, OH are hiring for Remote Support jobs?

Cities near Springfield, OH with the most Remote Support job openings:

Remote Support jobs near you
Infographic showing various Remote Support job openings in Springfield, OH as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,802 per year, or $23.5 per hour.

Remote Sensing Software Engineer

Booz Allen Hamilton, Inc.

Dayton, OH • On-site, Remote

$69K - $158K/yr

Full-time, Part-time

Medical, Life, Retirement, PTO

Re-posted 13 days ago

Booz Allen Hamilton rating

8.9

Company rating: 8.9 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

11th of 72 rated business consultants

Job description


Remote Work:
No
Job Number:
R0243286
Location:
Dayton,OH,US
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Remote Sensing Software Engineer
The Opportunity:
At Booz Allen, you'll join a team using advanced imaging, physics-based modeling, and AI/ML to solve some of the nation's most compelling Space Domain Awareness (SDA) and remote sensing challenges. You'll contribute to the design and development of high-fidelity processing pipelines that transform raw sensor data into insight.
You'll join a collaborative technical delivery team where you'll contribute to secure, reliable, and user-centric tools that accelerate mission outcomes.
What You'll Do:
  • Develop software tools for radiometric modeling and satellite observation geometry.
  • Implement imaging and signal processing workflows, including motion compensation, multi-frame alignment, and super-resolution.
  • Build ML-enabled detection, anomaly identification, and object classification modules using operational EO/IR and synthetic datasets.
  • Design scientific Python pipelines such as NumPy, OpenCV, Astropy, or SciPy, for real time and batch processing.
  • Support orbital modeling tasks such as SGP4, TLE ingestion, or basic pose estimation.
  • Conduct imagery preprocessing such as radiometric calibration, artifact correction, and multi-frame filtering.
  • Maintain reproducible environments using GitLab, containers, and experiment-tracking tools.
  • Collaborate with astrodynamics SMEs, operations personnel, and ML engineers to deliver integrated mission capabilities.

Join us. The world can't wait.
You Have:
  • 4+ years of experience with remote sensing, image processing, or GEOINT data exploitation
  • Experience designing, modifying, developing, writing, and implementing software programming applications using Agile methods
  • Experience with Python and scientific Python packages such as NumPy, SciPy, OpenCV, or xarray
  • Experience with basic orbital mechanics
  • Experience with ML frameworks such as PyTorch or TensorFlow
  • Experience with large sensor datasets such as HDF5 or cloud object storage
  • Active TS/SCI clearance; willingness to take a polygraph exam
  • Bachelor's degree in a STEM field

Nice If You Have:
  • Experience with administration of continuous integration or continuous deployment (CI/CD) pipelines using Kubernetes, Docker, or Jenkins
  • Experience with sensor phenomenology, radiometric calibration, or remote sensing interpretation
  • Experience with super-resolution, deblurring, spectral exploitation, or resolved feature extraction
  • Experience with uncertainty quantification, Kalman filtering, or tracking algorithms
  • Experience with AI-augmented development workflows or agentic tools
  • Experience with GitLab-based CI/CD workflows
  • Master's degree in Physics, Mathematics, CS, or a related STEM field

Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $69,300.00 to $158,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Candidate AI Usage Policy
AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.
Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
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About Booz Allen Hamilton

Sourced by ZipRecruiter

Booz Allen Hamilton is a leading provider of management and technology consulting services to the US government in defense, intelligence, and civil markets. Headquartered in McLean, Virginia, the firm also serves major corporations, institutions, and not-for-profit organizations. Founded in 1914 by Edwin G. Booz, the company has a long-standing tradition of helping clients achieve success by delivering a wide range of consulting services that include strategic planning, human capital and learning, communication, systems development, and others. The company's mission is to empower people to change the world, and it has a reputation for maintaining the highest standards of integrity and-excellence.

Industry

It services

Company size

10,000+ Employees

Headquarters location

McLean, VA, US

Year founded

1914

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