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Remote Support Jobs in New Rochelle, NY (NOW HIRING)

Turing

Remote Gastroenteroloist

Manhattan, NY · Remote

$200 - $300/hr

Remote: Fully remote, collaborative environment. About Turing: Based in San Francisco, California ... Turing supports customers in two ways: first, by accelerating frontier research with high-quality ...

YO AI Labs

AI Consulting Expert - Remote

New York, NY · Remote

$100 - $200/hr

Remote Job Overview We are seeking experienced AI Consulting Domain Experts to contribute their ... Collaborate remotely with project teams to support continuous AI improvement. Required Skills

YO AI Labs

Dutch Bilingual Expert - Remote

New York, NY · Remote

$30 - $65/hr

Remote Job Overview We are seeking Dutch Bilingual Experts to contribute to a global language and ... support language model improvement. No prior AI experience is required. Strong Dutch language ...

Unframe

Support Engineer (Remote)

New York, NY · Remote

About the role We're looking for a Support Engineer to join our team and support large global enterprise customers using Unframe's AI-powered solutions. You'll work closely with Product and ...

Unframe

Support Engineer (Remote)

New York, NY · On-site +1

About the role We're looking for a Support Engineer to join our team and support large global enterprise customers using Unframe's AI-powered solutions. You'll work closely with Product and ...

Unframe

Support Engineer (Remote)

New York, NY · Remote

About the role We're looking for a Support Engineer to join our team and support large global enterprise customers using Unframe's AI-powered solutions. You'll work closely with Product and ...

Unframe

Support Engineer (Remote)

New York, NY · Remote

About the role We're looking for a Support Engineer to join our team and support large global enterprise customers using Unframe's AI-powered solutions. You'll work closely with Product and ...

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Remote Support information

See New Rochelle, NY salary details

$14

$26

$46

How much do remote support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for remote support in New Rochelle, NY is $26.80, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $29.18 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

More about Remote Support jobs

What are the most commonly searched types of Support jobs in New Rochelle, NY?

The most popular types of Support jobs in New Rochelle, NY are:

What are popular job titles related to Remote Support jobs in New Rochelle, NY?

For Remote Support jobs in New Rochelle, NY, the most frequently searched job titles are:

What job categories do people searching Remote Support jobs in New Rochelle, NY look for?

The top searched job categories for Remote Support jobs in New Rochelle, NY are:

What cities near New Rochelle, NY are hiring for Remote Support jobs?

Cities near New Rochelle, NY with the most Remote Support job openings:

Remote Support jobs near you
Infographic showing various Remote Support job openings in New Rochelle, NY as of June 2026, with employment types broken down into 47% Full Time, 41% Part Time, 2% Temporary, and 10% Contract. Highlights an 51% Physical, 3% Hybrid, and 46% Remote job distribution, with an average salary of $55,754 per year, or $26.8 per hour.

Remote Gastroenteroloist

Manhattan, NY • Remote

Turing
IT Services • 51 - 200 employees
Learn more about Turingexternal

$200 - $300/hr

Contractor

Medical, PTO

Posted 20 days ago

Job description

Role Overview:
In this project, you will leverage your expertise in gastroenterology and hepatology to help fine-tune large language models (like ChatGPT). Your deep understanding of GI diagnostics, endoscopic procedures, and liver disease management will help ensure AI systems deliver accurate, empathetic, and safe medical reasoning.

What You’ll Do:
  • Design and solve advanced clinical scenarios reflecting gastroenterology and hepatology practice, from IBD management and complex endoscopy to cirrhosis, hepatitis, and GI malignancies.
  • Evaluate AI-generated responses for diagnostic accuracy, clinical judgment, and evidence-based reasoning in GI and liver medicine.
  • Identify gaps in AI understanding across gastroenterology and hepatology subspecialties including motility disorders, pancreaticobiliary disease, and transplant hepatology.
  • Collaborate with AI researchers and medical peers to improve model quality and reliability.
  • Provide structured, expert feedback that informs next-generation AI development for clinical and educational applications.

Candidate Requirements:
  • MD or equivalent; active practice within the last 3+ years.
  • Board certification or equivalent qualification in Gastroenterology and/or Hepatology.
  • Strong grasp of GI and liver medicine — inflammatory bowel disease, hepatitis, cirrhosis, GI oncology, and endoscopic procedures.
  • Skilled in articulating complex medical reasoning in clear, patient-friendly language.
  • Excellent written and spoken English; familiarity with digital medical tools is a plus.
  • Education from a top-tier institution (e.g., Harvard, Stanford, UCSF, Oxford, etc.).

Offer Details:
  • Commitment: 20–40 hours/week (minimum 4 hours/day, with overlap in PST).
  • Engagement: Contractor/freelancer (no medical or paid leave).
  • Duration: 1 month, with possible extension.
  • Remote: Fully remote, collaborative environment.

About Turing:
Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L.

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