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Remote Support Jobs in New Rochelle, NY (NOW HIRING)

Client Support Specialist (Remote)

Manhattan, NY · Remote

$19.75 - $26.75/hr

Job Overview We are seeking a detail-oriented and customer-focused Client Support Specialist to join our growing remote team. In this role, you will assist clients by providing exceptional support ...

We are seeking a motivated and customer-focused Customer Support Agent to provide professional assistance to clients in a remote environment. The ideal candidate is an excellent communicator who ...

Customer Support Agent - Remote

Hoboken, NJ · Remote

$20.50 - $27.25/hr

We are seeking a motivated and customer-focused Customer Support Agent to provide professional assistance to clients in a remote environment. The ideal candidate is an excellent communicator who ...

Showing results 21-40

Remote Support information

See New Rochelle, NY salary details

$14

$26

$46

How much do remote support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for remote support in New Rochelle, NY is $26.80, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $29.18 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What are the most commonly searched types of Support jobs in New Rochelle, NY?

The most popular types of Support jobs in New Rochelle, NY are:

What are popular job titles related to Remote Support jobs in New Rochelle, NY?

For Remote Support jobs in New Rochelle, NY, the most frequently searched job titles are:

What job categories do people searching Remote Support jobs in New Rochelle, NY look for?

The top searched job categories for Remote Support jobs in New Rochelle, NY are:

What cities near New Rochelle, NY are hiring for Remote Support jobs?

Cities near New Rochelle, NY with the most Remote Support job openings:

Infographic showing various Remote Support job openings in New Rochelle, NY as of June 2026, with employment types broken down into 47% Full Time, 41% Part Time, 2% Temporary, and 10% Contract. Highlights an 51% Physical, 3% Hybrid, and 46% Remote job distribution, with an average salary of $55,754 per year, or $26.8 per hour.

Licensed Clinical Social Worker (LCSW) - Full-Time Remote Support

Elizabeth, NJ • Remote

$100K - $110K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago


Job description

Position Overview

We are seeking a dedicated and compassionate Licensed Clinical Social Worker (LCSW) to join our team at Better Ways Behavioral Health. This full-time, remote position offers an exciting opportunity to make a real difference in the lives of individuals navigating mental health challenges. You will play a crucial role in providing support, assessment, and tailored interventions, all while being part of a collaborative professional network committed to client success.

About the Organization

Better Ways Behavioral Health is a community-focused organization headquartered in Elizabeth, New Jersey, dedicated to improving the mental health and well-being of the populations we serve. As a community health clinic, we provide a range of comprehensive mental health services designed to address the unique needs of our clients, fostering an environment of inclusivity and respect. Our team is characterized by a shared commitment to professional excellence, ongoing education, and meaningful client relationships.

Work Environment

This position offers a remote work setting, allowing LCSWs the flexibility to engage with clients from the comfort of their own space while having access to a robust support system. You will collaborate closely with a diverse team of healthcare professionals, including psychiatrists, psychologists, and counselors, to create an integrated approach to mental health care. This setup not only enhances the availability of resources but also cultivates a collaborative and supportive atmosphere for both staff and clients.

Key Responsibilities
  • Conduct thorough client assessments to understand individual needs and circumstances, ensuring a comprehensive understanding of each client’s mental health journey.
  • Design and implement individualized intervention plans that are tailored to meet the specific psychological, emotional, and social needs of clients.
  • Collaborate with healthcare providers, including primary care physicians and community organizations, to coordinate comprehensive and integrated mental health services.
  • Provide crisis intervention and emotional support during challenging situations, helping clients navigate complex feelings and experiences.
  • Document client progress meticulously, ensuring that all records are accurate, up-to-date, and compliant with regulatory standards.
  • Engage in regular supervision and peer consultations to enhance therapeutic skills and maintain professional development.
Patient Population / Client Focus

The primary focus of this role lies in serving individuals dealing with diverse mental health issues, including anxiety, depression, trauma, and behavioral challenges. The variety of age groups and backgrounds, including children, adolescents, and adults, allows the LCSW to apply a broad array of therapeutic techniques tailored to each unique client context. Our aim is to empower clients to build resilience, improve coping strategies, and achieve their mental health goals.

Qualifications
  • A Master of Social Work (MSW) degree from an accredited institution is required.
  • A current and valid New Jersey LCSW license in good standing.
  • Demonstrated knowledge of various therapeutic frameworks and methodologies.
  • Excellent communication skills, both verbal and written, are essential for building rapport with clients and collaborating with team members.
  • Strong organizational skills for maintaining client documentation and managing caseload effectively.
Preferred Experience
  • A minimum of two years of professional experience providing clinical social work services in a mental health setting.
  • Prior experience working in a community health clinic or similar environment is advantageous.
  • Familiarity with evidence-based practices and treatment modalities specific to mental health.
  • Experience in crisis intervention and handling complex client scenarios.
Compensation and Benefits

The annual salary for this position ranges from $100,000 to $110,000, commensurate with experience and qualifications. In addition to competitive pay, we offer a comprehensive benefits package, including health, dental, and vision insurance, employer-supported 401(k) contributions, and generous paid time off. Life and disability insurance is also provided, ensuring our employees have security and peace of mind.

Career Growth Opportunities

At Better Ways Behavioral Health, we believe in the continuous development of our staff. Opportunities for ongoing education, specialized training, and professional growth are readily available to support your career advancement. We encourage our team members to pursue advanced certifications and partake in leadership roles within the organization.

Why Join Our Team

If you are looking for more than just a job, but a fulfilling career where your clinical expertise is valued and your contributions matter, Better Ways Behavioral Health is the place for you. In our supportive environment, you will have the chance to impact individuals’ lives positively while enjoying the benefits of a flexible work setting and robust professional development opportunities.

Application Information

If you are ready to embark on a rewarding career with us, we invite you to share your story. Submit your resume and cover letter today, and take the first step towards joining our dedicated team at Better Ways Behavioral Health.