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Remote Support Jobs in Newburgh, NY (NOW HIRING)

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Remote Flexibility : Enjoy the freedom to work from home on your schedule. * Work-Life Balance

Remote Sales Specialist

Poughkeepsie, NY ยท Remote

$69K - $150K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy ... Build lasting client relationships that support long-term retention * Work closely with your ...

Remote Sales Agent

Poughkeepsie, NY ยท Remote

$69K - $150K/yr

Build a rewarding remote career helping individuals and families protect what matters most. Enjoy ... Build lasting client relationships that support long-term retention * Work closely with your ...

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Remote Support information

See Newburgh, NY salary details

$14

$26

$44

How much do remote support jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote support in Newburgh, NY is $26.04, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What are the most commonly searched types of Support jobs in Newburgh, NY?

The most popular types of Support jobs in Newburgh, NY are:

What are popular job titles related to Remote Support jobs in Newburgh, NY?

For Remote Support jobs in Newburgh, NY, the most frequently searched job titles are:

What job categories do people searching Remote Support jobs in Newburgh, NY look for?

The top searched job categories for Remote Support jobs in Newburgh, NY are:

What cities near Newburgh, NY are hiring for Remote Support jobs?

Cities near Newburgh, NY with the most Remote Support job openings:

Infographic showing various Remote Support job openings in Newburgh, NY as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,157 per year, or $26 per hour.

Mental Health Licensed Clinical Social Worker (Remote - Detox Center)

Company Confidential

Newburgh, NY โ€ข Remote

$100K/yr

Full-time

Medical, Dental, Vision, Life

Posted 17 days ago


Job description

Position Overview

Gotham Enterprises Ltd is seeking a dedicated and compassionate Licensed Clinical Social Worker (LCSW) to join our team providing remote support within our detox center. This full-time position offers a unique opportunity to impact the lives of individuals grappling with substance use disorders and related mental health challenges. The ideal candidate will engage clients through trauma-informed care and evidence-based interventions, creating personalized pathways toward recovery and wellness.

About the Organization

At Gotham Enterprises Ltd, we are a mission-driven organization committed to redefining mental health care. Our detox center specializes in providing supportive, empathetic treatment for individuals facing substance use issues, trauma, anxiety, and depression. By focusing on a holistic approach that considers each person's unique circumstances, we aim to empower our clients, restoring hope and resilience. Our team consists of experienced professionals dedicated to collaboration, continuous learning, and evidence-based practices to foster a safe and transformative experience for those in our care.

Work Environment

This role offers a fully remote work setting, allowing for flexibility in your daily schedule while promoting an ideal work-life balance. Our digital tools and collaborative technologies enable you to connect effectively with clients, ensuring that you can provide consistent support without the boundaries of a traditional office setting. You will be part of a passionate team that prioritizes mental health and wellbeing, supported by supervisors and colleagues who value professional growth and camaraderie.

Key Responsibilities
  • Conduct thorough assessments of client needs through one-on-one video sessions, ensuring individualized treatment plans that reflect their unique situations.
  • Utilize evidence-based therapeutic interventions such as Cognitive Behavioral Therapy (CBT) and Dialectical Behavior Therapy (DBT) to support clients in overcoming emotional and psychological barriers.
  • Document clinical assessments, treatment plans, and progress notes in accordance with regulatory and ethical standards, maintaining confidentiality and integrity at all times.
  • Engage in interdisciplinary collaboration with a team of medical professionals, including psychologists, physicians, and counselors, to coordinate care and provide holistic support.
  • Offer educational resources and emotional support to clients and their families, empowering them to actively participate in the recovery process.
  • Continuously update knowledge on mental health trends, emerging research, and best practices through professional development and training opportunities.
Patient Population / Client Focus

As an LCSW at Gotham Enterprises Ltd, you will primarily work with a diverse population of clients undergoing detoxification and recovery from substance use disorders. Many clients may also present with co-occurring mental health issues such as anxiety, depression, and trauma histories. Your expertise will play a crucial role in guiding them toward recovery, fostering their coping skills, and reinforcing therapeutic goals.

Qualifications
  • Master's degree in Social Work (MSW) from an accredited institution, with a valid LCSW license in the state of New York.
  • At least two years of clinical experience, preferably in behavioral health or substance use treatment settings.
  • Proficient in various psychotherapeutic modalities, demonstrating a solid foundation in solution-focused and trauma-informed care.
  • Strong communication and interpersonal skills, fostering trust and rapport with clients and their families.
  • Adept at problem-solving and critical thinking, with a focus on client-centered approaches.
  • Ability to work collaboratively within a multidisciplinary team while also being self-motivated in a remote environment.
Preferred Experience
  • Experience in a detox or inpatient treatment facility.
  • Familiarity with electronic health records (EHR) systems and telehealth platforms to efficiently manage client files and sessions.
  • Background in crisis intervention and management.
Compensation and Benefits

Gotham Enterprises Ltd offers a competitive annual salary ranging from USD 80,000 to $100,000, commensurate with experience and credentials. Our comprehensive benefits package includes:

  • Medical, dental, and vision insurance to support your health needs.
  • Life and disability insurance to provide peace of mind.
  • Malpractice insurance coverage, ensuring you are protected in your practice.
  • Access to an employee assistance program for additional mental health support.
  • Minimal administrative paperwork, allowing you to focus on client care.
  • Unlimited referrals to ensure a dynamic and manageable caseload.
Career Growth Opportunities

Joining Gotham Enterprises Ltd means more than just a job; itโ€™s an opportunity for career advancement in the field of mental health. We are committed to your professional development, offering continued education, training workshops, and mentorship options to enhance your skills and move forward in your career. Our supportive culture means you can expand your clinical competencies while advancing your career within the organization.

Why Join Our Team

Becoming a part of our team means making a meaningful contribution to the lives of individuals seeking recovery and financial stability. Here at Gotham Enterprises Ltd, we value innovative thinking, diverse perspectives, and a commitment to compassion. If you are looking to work in an environment where you can make a genuine difference in the mental health sector and feel valued as a professional, this is the place for you.

Application Information

If you are ready to embark on a fulfilling career that makes a positive difference in people's lives, we invite you to apply today. Submit your resume and a cover letter detailing your relevant experience, and join us in our mission to empower individuals toward healing and wellness.