Remote Support Jobs in Lusby, MD (NOW HIRING)

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department OverviewAt Motorola Solutions, the Software Cloud Readiness Operations team builds the bridge connecting legacy enterprise systems to resilient, cloud-native architectures. Our technology powers mission-critical public safety and security ecosystems-meaning the solutions we deliver directly support first responders and enterprise security teams when every second counts. We ensure our cloud transitions are seamless, automated, and built for uncompromised uptime. If you thrive at the intersection of cloud strategy, operational excellence, and high-stakes problem-solving, this is where your work will directly impact lives and help build a safer future.
Job Description

As a Cloud Delivery Enablement Specialist, you will serve as the strategic bridge between business operations and technical cloud transformations. You will collaborate across cross-functional teams to evaluate organizational readiness, streamline legacy workflows, and ensure enterprise business units are fully equipped to maximize cloud-native environments.

If you excel at translating complex technical shifts into smooth operational transitions, driving change, and measuring impact, this role offers a unique opportunity to shape the future of our global cloud delivery model.

This is a 100% remote position that requires 25% to 50% travel to meet with enterprise teams, key stakeholders, and operational business units.
Core Responsibilities

• Process Mapping & Workflow Optimization: Map current-state (As-Is) and future-state (To-Be) business processes. Identify bottlenecks, waste, and manual handoffs to re-engineer workflows for cloud-native architectures-leveraging automation, SaaS, and PaaS solutions.
• Assess Organizational Readiness: Conduct end-to-end readiness assessments evaluating infrastructure, process maturity, and team capabilities prior to cloud migration.
• Drive Cross-Functional Alignment: Partner with core business units (Finance, HR, Legal, Procurement) to adapt operational rhythms and workflows to modern cloud capabilities.
• Measure Business Agility: Define, track, and analyze key operational metrics (KPIs) to evaluate efficiency gains, process improvements, and post-migration agility.
• Enable Sustainable Change: Apply structured change management methodologies and process optimization methodologies to guide teams through operational shifts and foster a cloud-first, agile mindset.

Preferred Skills & Qualifications

• Process Improvement Expertise: Practical knowledge of process improvement frameworks (e.g., Lean Six Sigma, Value Stream Mapping, Kaizen, or Agile/Scrum). Lean Six Sigma Green Belt or similar certification is a plus.
• Cloud Proficiency: Solid understanding of cloud computing concepts (IaaS, PaaS, SaaS) and major providers (AWS, Azure, or GCP). Foundational or practitioner-level cloud certifications are a strong plus.
• Change Frameworks: Familiarity with structured change management methodologies (e.g., Prosci ADKAR) and Lean/Agile operational principles.
• Analytical Problem-Solving: Proven ability to define key performance metrics, map workflow bottlenecks, and translate complex data into actionable operational fixes.
• Stakeholder Management: Exceptional communication skills with a track record of driving cross-functional alignment across varied enterprise groups.

Basic Qualifications

• High school diploma, Bachelor's degree in Business Administration, Engineering, Computer Science, or a related field (or equivalent practical experience).
• 4+ years operating at the intersection of business operations, project management, and IT/cloud transformations.
• Must be able to obtain a background clearance as required by our government customers.

Target Base Salary Range: $100,000 - $110,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-BA1

#LI-REMOTE

Basic Requirements

Required Skills:

• High School diploma, Bachelor's degree in Business, Engineering, IT, or Technology

• 4+ years of Cloud Solutions and Business Operations experience required.

• Must be able to obtain a background clearance as required by our government customers.

Travel Requirements25-50%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S.Benefitsinclude:

• Incentive Bonus Plans

• Medical, Dental, Visionbenefits

• 401K with Company Match

• 10 Paid Holidays

• GenerousPaidTime Off Packages

• Employee Stock Purchase Plan

• PaidParental & Family Leave

• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete thisReasonable Accommodations Formso we can assist you.