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Remote Support Jobs in Elmhurst, IL (NOW HIRING)

Director of IT

Chicago, IL ยท On-site +1

Manage Microsoft Intune and endpoint management technologies, including device compliance, patch management, application deployment, and remote support. * Support zero-trust security initiatives and ...

Application Specialist

Chicago, IL ยท Remote

$61K - $122K/yr

The Opportunity We have an opportunity for the Technical Application Specialist, Field/Remote Support role within our Diagnostics division, based in the United States, and this is a field-based ...

Application Specialist

Chicago, IL ยท Remote

$61K - $122K/yr

The Opportunity We have an opportunity for the Technical Application Specialist, Field/Remote Support role within our Diagnostics division, based in the United States, and this is a field-based ...

Showing results 41-60

Remote Support information

See Elmhurst, IL salary details

$14

$25

$44

How much do remote support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote support in Elmhurst, IL is $25.94, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $28.27 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What are popular job titles related to Remote Support jobs in Elmhurst, IL?

For Remote Support jobs in Elmhurst, IL, the most frequently searched job titles are:

What job categories do people searching Remote Support jobs in Elmhurst, IL look for?

The top searched job categories for Remote Support jobs in Elmhurst, IL are:

What cities near Elmhurst, IL are hiring for Remote Support jobs?

Cities near Elmhurst, IL with the most Remote Support job openings:

Infographic showing various Remote Support job openings in Elmhurst, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,961 per year, or $25.9 per hour.

Licensed Clinical Social Worker (LCSW) - Remote Community Health Specialist

Well Span Health Network

Aurora, IL โ€ข Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago


Job description

Position Overview

Well Span Health Network is seeking a dedicated and compassionate Licensed Clinical Social Worker (LCSW) to join our team in a full-time capacity. In this role, you will provide remote support and counseling services to individuals and families in need, facilitating their journey towards well-being and empowerment. This position allows you to engage meaningfully with clients from the comfort of your home while making a significant impact in the Aurora, Illinois community.

About the Organization

Well Span Health Network is a community-focused organization committed to promoting social justice, advocacy, and comprehensive health services. Our mission is to serve the diverse needs of the communities we operate in by delivering education, support, and direct services. We specialize in a holistic approach that integrates advocacy with evidence-based therapeutic practices, all aimed at driving positive social change and improving health outcomes across the board.

Work Environment

This role is fully remote, providing flexibility while ensuring access to a diverse client base in the Aurora area. You will have all the necessary resources and technology to perform effectively from home. Collaboration is encouraged through regular virtual team meetings, case consultations, and training opportunities, fostering a supportive and communicative work culture.

Key Responsibilities
  • Conduct thorough assessments of clients' needs through virtual consultations, identifying social, emotional, and psychological factors impacting their mental health and quality of life.
  • Provide individualized and group counseling sessions, employing evidence-based therapeutic methods to facilitate healing and personal growth.
  • Develop personalized service plans in collaboration with clients that align with their goals, documenting progress and adjusting strategies as needed.
  • Advocate for clients' rights and untangle barriers to access vital resources by collaborating with local agencies and organizations.
  • Participate in program evaluation efforts, contributing insights for improving service delivery and reporting outcomes to stakeholders and funding entities.
  • Engage in community outreach initiatives, aiming to educate the public on social issues and promote resources available within the network.
  • Stay updated on best practices in social work and participate in continuing education opportunities to enhance professional skills and knowledge.
Patient Population / Client Focus

Your primary focus will be working with individuals and families grappling with a range of challenges, including mental health issues, substance abuse, trauma, and socio-economic barriers. You will be an advocate for marginalized populations, fostering a safe environment that promotes healing, resilience, and empowerment.

Qualifications
  • A Master's degree in Social Work from an accredited program is required.
  • Current and active state licensure as a Licensed Clinical Social Worker (LCSW) is essential.
  • Understanding of trauma-informed care and social justice principles.
  • Strong communication skills and the ability to empathize with clients from diverse backgrounds.
  • Proficiency with remote counseling tools and software is preferred.
Preferred Experience
  • Previous experience in a nonprofit or community health setting is highly desirable.
  • Familiarity with case management and community resource navigation enhances effectiveness in this role.
  • Knowledge of current social issues and mental health trends in the Aurora area will be beneficial.
Compensation and Benefits

The salary range for this position is between USD 75,000 and 100,000 per year, commensurate with experience. Additionally, you will be eligible for a sign-on bonus to welcome you to our dedicated team. We offer comprehensive health insurance, including medical, dental, and vision plans, retirement options with employer contributions, and generous paid time off to ensure work-life balance.

Career Growth Opportunities

At Well Span Health Network, we are committed to the professional development of our staff. You will have access to ongoing training and mentorship opportunities that will enable you to enhance your skills and advance your career within the organization. We encourage participation in professional associations and offer pathways to take on leadership roles within our growing network.

Why Join Our Team

Joining Well Span Health Network means becoming part of a passionate team dedicated to making a real difference in the lives of others. You will thrive in an environment that values innovation and collaboration while working towards meaningful social change. As a Licensed Clinical Social Worker with us, you will have the chance to contribute to community empowerment and improve health outcomes for vulnerable populations.

Application Information

If you are ready to take on the challenges of this rewarding role and make a significant impact in your community, we invite you to apply today. Together, we can enhance the lives of those we serve and foster a culture of social justice and support.