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Remote Support Jobs in Elmhurst, IL (NOW HIRING)

Globe Life Insurance

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Remote Customer Sales and Support Representative (Entry-Level)

Joliet, IL · Remote

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Customer Sales and Support Representative (Entry-Level) 100% Remote | United States & Canada | Full-Time | Paid Weekly | Training Provided | No Cold Calling A Remote Role Where You Can Learn ...

Globe Life Insurance

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Remote Customer Sales and Support Representative (Entry-Level)

Aurora, IL · Remote

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Customer Sales and Support Representative (Entry-Level) 100% Remote | United States & Canada | Full-Time | Paid Weekly | Training Provided | No Cold Calling A Remote Role Where You Can Learn ...

Globe Life Insurance

Be Seen First

Remote Customer Sales and Support Representative (Entry-Level)

Aurora, IL · Remote

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Customer Sales and Support Representative (Entry-Level) 100% Remote | United States & Canada | Full-Time | Paid Weekly | Training Provided | No Cold Calling A Remote Role Where You Can Learn ...

Globe Life Insurance

Be Seen First

Remote Customer Sales and Support Representative (Entry-Level)

Joliet, IL · Remote

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Customer Sales and Support Representative (Entry-Level) 100% Remote | United States & Canada | Full-Time | Paid Weekly | Training Provided | No Cold Calling A Remote Role Where You Can Learn ...

Globe Life Insurance

Be Seen First

Remote Customer Sales and Support Representative (Entry-Level)

Joliet, IL · Remote

$60K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Customer Sales and Support Representative (Entry-Level) 100% Remote | United States & Canada | Full-Time | Paid Weekly | Training Provided | No Cold Calling A Remote Role Where You Can Learn ...

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Remote Support information

See Elmhurst, IL salary details

$14

$25

$44

How much do remote support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote support in Elmhurst, IL is $25.94, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $28.27 per hour, depending on experience, location, and employer.

What is the easiest remote support job to get hired for?

Entry-level remote support roles, such as help desk technician or customer support agent, are generally the easiest to secure due to lower experience requirements. These positions often require basic technical knowledge, good communication skills, and familiarity with common support tools like ticketing systems, making them accessible for beginners.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.
More about Remote Support jobs

What job categories do people searching Remote Support jobs in Elmhurst, IL look for?

The top searched job categories for Remote Support jobs in Elmhurst, IL are:

What cities near Elmhurst, IL are hiring for Remote Support jobs?

Cities near Elmhurst, IL with the most Remote Support job openings:

Remote Support jobs near you
Infographic showing various Remote Support job openings in Elmhurst, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,961 per year, or $25.9 per hour.

Remote Customer Sales and Support Representative (Entry-Level)

Globe Life Insurance

Joliet, IL • Remote

$60K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 hours ago

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Globe Life Insurance rating

8.0

Company rating: 8.0 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

164th of 308 rated insurance

Job description

Remote Customer Sales and Support Representative (Entry-Level)

100% Remote | United States & Canada | Full-Time | Paid Weekly | Training Provided | No Cold Calling

A Remote Role Where You Can Learn, Earn, and Move Forward

You don't need a long sales résumé to get started. What matters most is your ability to communicate, stay dependable, and be willing to learn.

AO Globe Life is adding Remote Customer Sales and Support Representatives to its growing team. In this role, you'll speak directly with clients who have already requested information, understand what they're looking for, and guide them through their available benefit options.

You'll receive structured training, ongoing coaching, and access to experienced team members as you build confidence in a professional sales environment.

What Your Workday Can Look Like

Rather than spending your day searching for strangers to call, you'll work with scheduled client appointments and focus on the conversation in front of you.

Your responsibilities will include:

  • Conduct scheduled phone or virtual appointments with clients
  • Learn about each client's situation and determine what information they need
  • Present benefit options clearly and answer questions
  • Help clients understand their choices without using complicated language
  • Follow up with clients when additional assistance is needed
  • Complete required documentation and maintain accurate client records
  • Participate in team meetings, coaching sessions, and product training
  • Develop stronger communication, organization, and sales skills over time

What Makes This Opportunity Different

Starting a new career can be intimidating when every job seems to ask for experience before giving you a chance.

Here, you'll have a structured environment where you can learn the process while gaining real experience.

You'll have access to:

  • Qualified client leads
  • No cold calling
  • Paid weekly commission-based compensation
  • Performance-based earning potential
  • Initial and ongoing training
  • Individual coaching and mentorship
  • A flexible remote work schedule
  • A team environment with regular support
  • Opportunities to take on additional responsibility as you develop

You Could Be a Strong Match If You

  • Communicate comfortably with different types of people
  • Listen well and ask thoughtful questions
  • Take feedback seriously and apply what you learn
  • Can manage your time without constant supervision
  • Are comfortable learning new systems and technology
  • Stay professional during client conversations
  • Want a career path that rewards consistency and improvement

Previous experience in sales, customer service, retail, hospitality, call centers, education, or client-facing positions can be helpful, but it is not required.

Why Consider a Remote Sales Career?

Sales isn't only about making a sale.

It's about learning how to listen, communicate clearly, solve problems, handle questions, and build trust. Those are skills you can continue using throughout your career.

If you're looking for a position where you can start with training, develop practical experience, and have room to grow based on your performance, this could be the opportunity you're looking for.

Ready to Take the Next Step?

If you're motivated to learn, comfortable working with people, and ready to build your professional experience from home, submit your application today.

Our recruiting team will review your application and contact selected candidates with information about the next step in the hiring process. Please monitor your email, voicemail, and spam folder for updates.

What Globe Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Globe Life logo

About Globe Life

Sourced by ZipRecruiter

Our Actions Today have a lasting impact on Tomorrow. Therefore, We aim to inspire everyone in our network to help Make Tomorrow Better. At Globe Life, We empower our Customers by offering products that help secure their Financial Future and Protect them from the unexpected. We give our Employees the chance to give back, Support Initiatives with a Service First Mindset, and Promote from within.

Industry

Insurance services and insurance agencies and brokerages

Company size

1,001 - 5,000 Employees

Headquarters location

McKinney, TX, US

View All Globe Life Jobs