2

Remote Support Jobs in Elmhurst, IL (NOW HIRING)

AI Consulting Expert - Remote

Chicago, IL ยท Remote

$100 - $200/hr

Remote Job Overview We are seeking experienced AI Consulting Domain Experts to contribute their ... Collaborate remotely with project teams to support continuous AI improvement. Required Skills

Remote Job Overview We are seeking Dutch Bilingual Experts to contribute to a global language and ... support language model improvement. No prior AI experience is required. Strong Dutch language ...

Showing results 21-40

Remote Support information

See Elmhurst, IL salary details

$14

$25

$44

How much do remote support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote support in Elmhurst, IL is $25.94, according to ZipRecruiter salary data. Most workers in this role earn between $19.13 and $28.27 per hour, depending on experience, location, and employer.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What are popular job titles related to Remote Support jobs in Elmhurst, IL?

For Remote Support jobs in Elmhurst, IL, the most frequently searched job titles are:

What job categories do people searching Remote Support jobs in Elmhurst, IL look for?

The top searched job categories for Remote Support jobs in Elmhurst, IL are:

What cities near Elmhurst, IL are hiring for Remote Support jobs?

Cities near Elmhurst, IL with the most Remote Support job openings:

Infographic showing various Remote Support job openings in Elmhurst, IL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,961 per year, or $25.9 per hour.

Full-Time Licensed Clinical Social Worker - Remote School Setting

South Coast Psychotherapy Center

Joliet, IL โ€ข Remote

$80K - $100K/yr

Full-time

PTO

Posted 17 days ago


Job description

Position Overview

The South Coast Psychotherapy Center is seeking a dedicated and compassionate Licensed Clinical Social Worker (LCSW) to join our team. This full-time position offers the unique opportunity to provide remote support to students and families within a school setting in Joliet, Illinois. The ideal candidate will be instrumental in addressing and alleviating complex social and emotional issues that affect students, such as neglect, child abuse, domestic violence, mental health challenges, and parental substance abuse.

About the Organization

South Coast Psychotherapy Center is committed to enhancing the well-being of the communities we serve. With a focus on holistic and integrative approaches to mental health care, we provide a variety of services designed to support individuals and families in navigating crises and improving their overall quality of life. Our team includes a diverse group of mental health professionals dedicated to fostering resilience and promoting healing.

Work Environment

This position is fully remote, allowing for flexibility and convenience in providing services to clients. You will engage primarily with students, parents, and educational staff to develop meaningful relationships that facilitate effective intervention and care. The remote nature of the work requires proficiency with digital communication tools to connect with clients, document sessions, and manage case notes securely.

Key Responsibilities
  • Conduct comprehensive assessments of clients through phone or virtual consultations to gather relevant information regarding their situations.
  • Provide crisis intervention services to address immediate concerns, ensuring clients receive necessary support during emergencies.
  • Assist clients with accessing vital social services, both by guiding them directly and making the necessary referrals to external agencies.
  • Involve clients in beneficial activities and programs that promote healing and engagement.
  • Maintain immaculate documentation of client interactions, treatment plans, and progress reports to comply with clinical standards.
  • Participate in team meetings, professional development, and supervision sessions to enhance your clinical skills and contribute to a collaborative work environment.
  • Education-focused outreach: Work closely with school staff to identify at-risk students and implement appropriate interventions.
  • Stay informed about signs of child abuse and be vigilant in reporting and addressing these critical issues.
Patient Population / Client Focus

The client population in this role primarily consists of school-aged children and their families, many of whom face significant emotional and social challenges. You will utilize your clinical skills to work with clients dealing with trauma, neglect, mental health disorders, and other pressing social issues, all within the context of a supportive school environment.

Qualifications
  • A Master's degree in Social Work (MSW) or a related field.
  • Current and valid LCSW licensure.
  • Proven ability to communicate effectively, including active listening and empathy, particularly in high-stress situations.
  • Basic computer proficiency and familiarity with digital communication tools essential for remote work.
Preferred Experience
  • Previous experience working within school settings or with children and adolescents.
  • Demonstrated knowledge of crisis intervention methods and strategies.
  • Experience collaborating with multidisciplinary teams to support client needs.
Compensation and Benefits

We offer a competitive salary ranging from $80,000 to $100,000 annually, commensurate with experience. Additional compensation includes monthly productivity bonuses and a comprehensive benefits package that encompasses:

  • Generous paid time off (PTO) and sick leave.
  • Ongoing professional development opportunities and supervision support.
  • A flexible schedule to accommodate personal and professional commitments.
  • Dependent Care Accounts to assist with childcare costs.
  • A hiring bonus for eligible candidates.
Career Growth Opportunities

At South Coast Psychotherapy Center, we are committed to fostering employee growth and professional development. We encourage our social workers to pursue specialized training, certifications, and leadership opportunities that expand their skills and career trajectories. Our culture promotes continuous learning, mentorship, and peer support, paving the way for advancement within our organization.

Why Join Our Team

You will be joining a compassionate team dedicated to making a difference in the lives of children and families. By becoming part of South Coast Psychotherapy Center, you will play a pivotal role in helping vulnerable populations overcome challenges and thrive. Our collaborative approach and supportive environment ensure that our team members feel valued and empowered to perform at their best.

Application Information

If you are excited about making a profound difference in the lives of children and their families and meet the qualifications listed above, we encourage you to apply today! Submit your resume and cover letter detailing your relevant experience and your passion for social work. Join South Coast Psychotherapy Center in our mission to create a supportive and healing environment for all.