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Remote Support Jobs in Covington, GA (NOW HIRING)

Liveops

Remote Spanish Bilingual Customer Service

Conyers, GA · Remote

$13.50 - $17/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Lithonia, GA · Remote

$14.25 - $17.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

ABB

Commercial Proposal Engineer

Lilburn, GA · Remote

Sales Support Manager __ Your role and responsibilities In this role, you will focus on the ... This is a remote position. #Li-Remote This role is contributing to the Electrification Smart ...

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See Covington, GA salary details

$12

$22

$37

How much do remote support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote support in Covington, GA is $22.10, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $24.09 per hour, depending on experience, location, and employer.

What is the easiest remote support job to get hired for?

Entry-level remote support roles, such as help desk technician or customer support agent, are generally the easiest to secure due to lower experience requirements. These positions often require basic technical knowledge, good communication skills, and familiarity with common support tools like ticketing systems, making them accessible for beginners.

What are the key skills and qualifications needed to thrive as a remote support specialist, and why are they important?

To thrive as a Remote Support specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or customer support. Familiarity with remote desktop tools, ticketing systems, and common operating systems is essential, and certifications like CompTIA A+ or Microsoft Certified support credentials are often preferred. Excellent communication, patience, and active listening set top performers apart in this role. These skills ensure efficient resolution of technical issues while maintaining a positive customer experience, which is critical for client satisfaction and organizational success.

What is the difference between Remote Support vs Help Desk Technician?

AspectRemote SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, such as CompTIA A+ or Microsoft Certified
Work EnvironmentProvides technical assistance remotely via phone, chat, or remote access toolsProvides support primarily via phone or in-person, often within an office setting
Employer & Industry UsageUsed across IT, tech support, and customer service industriesCommon in IT, corporate, and customer service sectors

Remote Support and Help Desk Technician roles share similar credentials and work environments, focusing on troubleshooting and resolving technical issues. Remote Support emphasizes remote assistance using remote access tools, while Help Desk Technicians may work on-site or via phone. Both roles are vital in IT support, often overlapping in skills and certifications.

What are remote support jobs?

Remote support jobs include positions such as remote technical support specialist, information technology support specialist, systems support specialist, and remote help desk support analyst, to name just a few. Your specific responsibilities depend on the field in which you work, and many fields, including business, healthcare, customer service, and education, employ support specialists to answer calls about hardware and software issues. Your duties also depend on the type of support you provide. Your job may focus on server or database problems, or you may work to troubleshoot systems administration issues or answer general customer questions.

What are some common challenges faced by professionals in a remote support role, and how can they be addressed?

One common challenge in Remote Support roles is effectively diagnosing and resolving issues without physical access to devices, which requires strong communication skills and proficiency with remote troubleshooting tools. Professionals may also face difficulties managing multiple support tickets simultaneously, making time management and prioritization essential. Building rapport with users remotely can be more challenging than in-person interactions, so maintaining a patient and empathetic approach is crucial. Regular training on new software and staying updated on company protocols also help Remote Support professionals deliver effective assistance.

What is remote support?

Remote support refers to technical assistance provided to users over the internet or other networks, without the need for a technician to be physically present. It typically involves troubleshooting computer issues, software installation, or system maintenance by accessing the user's device remotely. This allows for faster issue resolution and convenience for both the support provider and the end user. Remote support is commonly used in IT helpdesks and customer service environments.
More about Remote Support jobs
What are the most commonly searched types of Support jobs in Covington, GA? The most popular types of Support jobs in Covington, GA are:
What job categories do people searching Remote Support jobs in Covington, GA look for? The top searched job categories for Remote Support jobs in Covington, GA are:
What cities near Covington, GA are hiring for Remote Support jobs? Cities near Covington, GA with the most Remote Support job openings:
Remote Support jobs near you
Infographic showing various Remote Support job openings in Covington, GA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $45,969 per year, or $22.1 per hour.

Work From Home - Pledge Drive Donation Specialist

Virgo and Aries Llc

Covington, GA • On-site, Remote

Full-time

Re-posted 15 days ago

Job description


Joina mission-driven team supporting nonprofit organizationsthroughmeaningful donor engagement. If you're passionateabout making adifference and thrive in a remote workenvironment, we want to hearfrom you.
WhatYou'll Do:
  • Handleinbound and outbound donor calls
  • Accuratelylog call details and donor information
  • Deliverfriendly, professional support
  • Shareprogram information as needed
  • Consistentlymeet performance benchmarks
  • 1099Contract Position (No Taxes Withheld)

Requirements
WhatYou'll Need:
BasicRequirements:
  • Highschool diploma or GED
  • 6months remote or 1 year on-site experience
  • Solidcommunication skills
  • MicrosoftOffice proficiency
  • Quiethome setup and flexible schedule
  • Mustreside in the United States
  • Backgroundcheck is required

TechnologyRequirements:
  • Windows11 ONLY - No Chromebooks or Apple
  • 16GB RAM computer is preferred
  • Dualmonitors (optional during application)
  • Noise-cancelingUSB headset (optional during application)
  • Hardwiredinternet connection (optional during application)

Benefits
Why You'll Love It:
Set your ownhours
Work from the comfort ofhome
Please Note: We are notaccepting applicants from the following states: California,Delaware, Louisiana, Massachusetts, South Dakota, Vermont, WestVirginia, Wyoming
If you are dedicated,empathetic, and eager to support important causes, apply now tobecome a part of our team!

Apply