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Remote Support Engineer Jobs in Dallas, TX (NOW HIRING)

ICF

Lead Substation Physical Engineer - REMOTE

Dallas, TX · Remote

$101K - $133K/yr

Remote US Ready to make a difference? ICF is seeking an experienced Substation Physical Engineer to ... Support client meetings, technical discussions, and project planning efforts * Participate in site ...

ABB

Protection and Control Engineer

Irving, TX · Remote

While this is a full remote position, there is preference for candidates located in the Northern California area. Main Accountabilities: * Lead and support engineering design activities for new and ...

Hammerspace

Forward Deployed Engineer - TX

Dallas, TX · On-site +1

$200K - $240K/yr

As a Forward Deployed Engineer (FDE) , you are not a consultant or a support engineer-you are a technical founder in the field. You will be embedded directly within our most strategic Lighthouse ...

Vogo

Senior Backend Engineer

Dallas, TX · On-site +1

From downtown hotels and luxury resorts to private vacation rentals and remote cabins, Vogo offers ... Mentor and support other engineers, helping to elevate team-wide technical excellence * Take ...

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All JobsSupport Engineer JobsRemote Support Engineer JobsRemote Support Engineer Jobs in Dallas, TX

Remote Support Engineer information

See Dallas, TX salary details

$16

$39

$67

How much do remote support engineer jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote support engineer in Dallas, TX is $39.44, according to ZipRecruiter salary data. Most workers in this role earn between $29.23 and $46.15 per hour, depending on experience, location, and employer.

How does a remote support engineer typically collaborate with other IT team members despite working remotely?

Remote Support Engineers often work closely with system administrators, network engineers, and help desk staff through digital channels such as instant messaging, video calls, and ticketing systems. They participate in regular virtual meetings to discuss ongoing issues, coordinate troubleshooting efforts, and share updates on critical incidents. Collaboration tools and clear communication protocols are essential to ensure seamless teamwork and efficient problem resolution, even when team members are geographically dispersed.

What are the key skills and qualifications needed to thrive as a remote support engineer?

To thrive as a Remote Support Engineer, you need strong troubleshooting abilities, knowledge of networking concepts, and a background in IT or computer science, often demonstrated by certifications like CompTIA A+ or Microsoft Certified: Azure Fundamentals. Familiarity with remote desktop software, ticketing systems, and diagnostic tools is typically required. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These abilities are essential to efficiently resolve user issues, maintain system reliability, and ensure customer satisfaction in a remote environment.

What is the difference between Remote Support Engineer vs Technical Support Specialist?

AspectRemote Support EngineerTechnical Support Specialist
Required CredentialsTypically certifications like CompTIA A+, Network+, or vendor-specific certificationsSimilar certifications, often including CompTIA A+ or Microsoft certifications
Work EnvironmentRemote, providing technical assistance to clients or internal teamsRemote or on-site, assisting customers with product or service issues
Employer & Industry UsageIT companies, tech support firms, software providersIT departments, tech support centers, hardware vendors
Search & Comparison IntentHigh overlap, both roles involve remote troubleshooting and supportOften compared due to similar responsibilities and skill sets

The main difference is that Remote Support Engineers typically handle more complex technical issues and may work on network or system configurations, while Technical Support Specialists often focus on troubleshooting specific products or software. Both roles require strong technical skills and certifications, with overlapping work environments and employer types.

What are the most commonly searched types of Support Engineer jobs in Dallas, TX?

The most popular types of Support Engineer jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Remote Support Engineer jobs?

Cities near Dallas, TX with the most Remote Support Engineer job openings:

Infographic showing various Remote Support Engineer job openings in Dallas, TX as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $82,037 per year, or $39.4 per hour.

HealthShare Engineer (Remote Opportunity)

VetsEZ

Dallas, TX • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

We are currently looking for a HealthShare Engineer for a 100% remote position supporting a large federal government healthcare modernization project. The selected candidate will support enterprise healthcare integration environments using InterSystems HealthShare, IRIS, and related middleware technologies, with a focus on production support, automation, CI/CD, and infrastructure reliability.

The HealthShare Engineer will work within a collaborative, DevSecOps-focused Agile environment, partnering with technical teams to maintain reliable production systems, streamline software delivery, and support enterprise integration capabilities.

The candidate must reside within the continental US.

Responsibilities

  • Provide strategies and solutions for automating operations and improving software delivery methodologies and technology processes.
  • Maintain Continuous Integration and Continuous Delivery (CI/CD) pipelines and support backup, recovery, patching, and ADFS integrations.
  • Manage certificate administration, including updates and renewals across production and lower-level environments.
  • Provide Tier 3 support for HealthShare applications and related technologies.
  • Install, configure, patch, and maintain InterSystems base software and enterprise middleware applications.
  • Support OAuth and Single Sign-On (SSO) configuration and implementation efforts.
  • Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project.

Requirements

  • Bachelor's degree in Engineering, Computer Science, Information Technology, or a related technical discipline, or equivalent relevant experience, with 3-5 years of professional IT and/or Federal Government contracting experience and at least 2 years supporting production systems.
  • Hands-on experience with InterSystems Cache, IRIS, or HealthShare technologies, including installation, configuration, maintenance, or production support.
  • Experience automating infrastructure, testing, or deployments using Jenkins, Ansible, Python, or similar automation technologies.
  • Experience developing and maintaining CI/CD processes, working with Unix/Linux and Apache environments, and supporting cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform (GCP).
  • Strong troubleshooting and problem-solving skills with excellent attention to detail and the ability to diagnose production application and infrastructure issues.
  • Strong communication and collaboration skills with experience working in Agile and/or SAFe environments and applying DevOps practices.

Additional Qualifications

  • Experience with monitoring and observability platforms such as AWS CloudWatch, Splunk, and Dynatrace.
  • Experience supporting Department of Veterans Affairs (VA) environments and large-scale enterprise middleware applications.
  • AWS Certified Solutions Architect - Associate certification is preferred.

Security Clearance Requirements

  • U.S. Citizenship is required.
  • All selected candidates must successfully complete a background check.
  • Ability to obtain and maintain a Government/Public Trust clearance, including required fingerprinting, when required for the position.

Benefits

  • Medical/Dental/Vision
  • 401k with Employer Match
  • PTO + Federal Holidays
  • Corporate Laptop
  • Training Opportunities
  • Remote Opportunity

VetsEZ is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Sorry, we are unable to offer sponsorship at this time.

Employment Type: FULL_TIME

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