Austin, TX · Remote
$67K - $97K/yr
... - 2+ years in student support, advising, or success roles, ideally in education or training ... remote, on a team that has been remote-first since day one - A defined promotion track: SSM 1 ...
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Austin, TX · Remote
$67K - $97K/yr
... - 2+ years in student support, advising, or success roles, ideally in education or training ... remote, on a team that has been remote-first since day one - A defined promotion track: SSM 1 ...
New
Austin, TX · Remote
$18 - $20/hr
Part-Time Literacy Tutor (Remote) At Hoot Reading, were on a mission to change childrens lives ... Creates inclusive learning environments where students feel respected, valued, and supported.
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Austin, TX · Remote
$18 - $20/hr
Part-Time Literacy Tutor (Remote) At Hoot Reading, were on a mission to change childrens lives ... Creates inclusive learning environments where students feel respected, valued, and supported.
Austin, TX · On-site +1
$18 - $20/hr
Part-Time Literacy Tutor (Remote) At Hoot Reading, we're on a mission to change children's lives ... Creates inclusive learning environments where students feel respected, valued, and supported.
Austin, TX · On-site +1
$18 - $20/hr
Part-Time Literacy Tutor (Remote) At Hoot Reading, we're on a mission to change children's lives ... Creates inclusive learning environments where students feel respected, valued, and supported.
Austin, TX · Remote
$20 - $25/hr
... student success. * Join a tight-knit team of educators who share resources, celebrate wins, and support each other through ongoing professional development and mentorship. * Quickly-growing start-up ...
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Austin, TX · Remote
$20 - $25/hr
... student success. * Join a tight-knit team of educators who share resources, celebrate wins, and support each other through ongoing professional development and mentorship. * Quickly-growing start-up ...
Austin, TX · On-site +1
$20 - $25/hr
... student success. * Join a tight-knit team of educators who share resources, celebrate wins, and support each other through ongoing professional development and mentorship. * Quickly-growing start-up ...
Austin, TX · On-site +1
$20 - $25/hr
... student success. * Join a tight-knit team of educators who share resources, celebrate wins, and support each other through ongoing professional development and mentorship. * Quickly-growing start-up ...
Austin, TX · On-site +1
$12/hr
Course Support - Chemistry (Open to Work Study and Non-Work Study) ---- Hiring Department: OnRamps ... Remote in Austin area * New OnRamps student employee pay is $12.00 hourly. Returning OnRamps ...
Austin, TX · On-site +1
$12/hr
Course Support - Chemistry (Open to Work Study and Non-Work Study) ---- Hiring Department: OnRamps ... Remote in Austin area * New OnRamps student employee pay is $12.00 hourly. Returning OnRamps ...
Austin, TX · On-site +1
$12/hr
Course Support - Physics (Open to Work Study and Non-Work Study) ---- Hiring Department: OnRamps ... Remote in Austin area * New OnRamps student employee pay $12.00 hourly. Returning OnRamps student ...
Austin, TX · On-site +1
$12/hr
Course Support - Physics (Open to Work Study and Non-Work Study) ---- Hiring Department: OnRamps ... Remote in Austin area * New OnRamps student employee pay $12.00 hourly. Returning OnRamps student ...
Austin, TX · On-site +1
$65K - $75K/yr
Relocation Support: We often find Visiting BCBAs are interested in transitioning to a center based ... Student Loan Repayment Assistance: Each year we contribute additional dollars to help you pay off ...
Austin, TX · On-site +1
$65K - $75K/yr
Relocation Support: We often find Visiting BCBAs are interested in transitioning to a center based ... Student Loan Repayment Assistance: Each year we contribute additional dollars to help you pay off ...
Austin, TX · Remote
$45K - $65K/yr
... supporting students and families nationwide. The Operations Fulfillment Manager plays a key role in ... We are a fully remote company, which allows us to recruit top talent from across the country. The ...
Austin, TX · Remote
$45K - $65K/yr
... supporting students and families nationwide. The Operations Fulfillment Manager plays a key role in ... We are a fully remote company, which allows us to recruit top talent from across the country. The ...
Austin, TX · Remote
$25/hr
Our tutors support students across the United States through flexible, remote sessions that meet learners where they are. Role Overview We are seeking experienced and enthusiastic Science Tutors who ...
Austin, TX · Remote
$25/hr
Our tutors support students across the United States through flexible, remote sessions that meet learners where they are. Role Overview We are seeking experienced and enthusiastic Science Tutors who ...
Austin, TX · Remote
$35K - $55K/yr
We are a fully remote company, which allows us to recruit top talent from across the country. Grade ... Support student and tutor retention through exceptional service delivery.Collaborate with team ...
Austin, TX · Remote
$35K - $55K/yr
We are a fully remote company, which allows us to recruit top talent from across the country. Grade ... Support student and tutor retention through exceptional service delivery.Collaborate with team ...
Austin, TX · Remote
$25/hr
Our tutors support students across the United States through flexible, remote sessions that meet learners where they are. Role Overview We are seeking experienced and enthusiastic Science Tutors who ...
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Austin, TX · Remote
$25/hr
Our tutors support students across the United States through flexible, remote sessions that meet learners where they are. Role Overview We are seeking experienced and enthusiastic Science Tutors who ...
Austin, TX · On-site +1
$12/hr
Remote in Austin area * New OnRamps student employee pay is $12.00 hourly. Returning OnRamps ... Supports the team with content coordination, logistics, tracking reviews, file management and ...
Austin, TX · On-site +1
$12/hr
Remote in Austin area * New OnRamps student employee pay is $12.00 hourly. Returning OnRamps ... Supports the team with content coordination, logistics, tracking reviews, file management and ...
Austin, TX · On-site +1
$65/hr
... support, no matter where they learn. As a Virtual School Psychologist, you'll deliver comprehensive assessment and mental health services to students in a fully remote environment, meeting them where ...
Austin, TX · On-site +1
$65/hr
... support, no matter where they learn. As a Virtual School Psychologist, you'll deliver comprehensive assessment and mental health services to students in a fully remote environment, meeting them where ...
... support, no matter where they learn. As a Virtual School Psychologist, you'll deliver comprehensive assessment and mental health services to students in a fully remote environment, meeting them where ...
Quick apply
... support, no matter where they learn. As a Virtual School Psychologist, you'll deliver comprehensive assessment and mental health services to students in a fully remote environment, meeting them where ...
Austin, TX · Remote
$65/hr
... support, no matter where they learn. As a Virtual School Psychologist, you'll deliver comprehensive assessment and mental health services to students in a fully remote environment, meeting them where ...
Austin, TX · Remote
$65/hr
... support, no matter where they learn. As a Virtual School Psychologist, you'll deliver comprehensive assessment and mental health services to students in a fully remote environment, meeting them where ...
Austin, TX · Remote
$6.0K/mo
... Student Success on payments, withdrawals, and support questions What success looks like in your ... remote-first since day one - Close more, earn more -- no approval cycle standing between ...
New
Quick apply
Austin, TX · Remote
$6.0K/mo
... Student Success on payments, withdrawals, and support questions What success looks like in your ... remote-first since day one - Close more, earn more -- no approval cycle standing between ...
New
Austin, TX · On-site +1
$6.0K/mo
... Student Success on payments, withdrawals, and support questions What success looks like in your ... been remote-first since day one - Close more, earn more - no approval cycle standing between ...
New
Austin, TX · On-site +1
$6.0K/mo
... Student Success on payments, withdrawals, and support questions What success looks like in your ... been remote-first since day one - Close more, earn more - no approval cycle standing between ...
New
Cedar Park, TX · On-site +1
$16 - $20/hr
Cedar Park center at 1335 E Whitestone Blvd + remote. Split worked out with the right candidate ... Greet students and parents and set the tone for the center * Take incoming calls, texts, and walk ...
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Cedar Park, TX · On-site +1
$16 - $20/hr
Cedar Park center at 1335 E Whitestone Blvd + remote. Split worked out with the right candidate ... Greet students and parents and set the tone for the center * Take incoming calls, texts, and walk ...
Cedar Park, TX · On-site +1
$16 - $20/hr
Cedar Park center at 1335 E Whitestone Blvd + remote. Split worked out with the right candidate ... Greet students and parents and set the tone for the center * Take incoming calls, texts, and walk ...
Cedar Park, TX · On-site +1
$16 - $20/hr
Cedar Park center at 1335 E Whitestone Blvd + remote. Split worked out with the right candidate ... Greet students and parents and set the tone for the center * Take incoming calls, texts, and walk ...
$10.25 - $11.94
2% of jobs
$11.94 - $13.62
5% of jobs
$13.62 - $15.31
7% of jobs
$15.31 - $17
4% of jobs
$17 - $18.69
4% of jobs
$18.95 is the 25th percentile. Wages below this are outliers.
$18.69 - $20.38
11% of jobs
The median wage is $22.07 / hr.
$20.38 - $22.07
16% of jobs
$23.21 is the 75th percentile. Wages above this are outliers.
$22.07 - $23.76
37% of jobs
$23.76 - $25.45
6% of jobs
$25.45 - $27.14
4% of jobs
$27.14 - $28.83
2% of jobs
$10
$21
$28
To thrive as a Remote Student Support professional, you typically need a background in education, counseling, or customer service, along with excellent organizational and communication skills. Familiarity with learning management systems (LMS), video conferencing tools, and ticketing platforms is often required, and certifications in education or student advising are advantageous. Strong empathy, patience, and problem-solving abilities distinguish those who excel in helping students navigate challenges remotely. These skills are crucial for providing effective, accessible support and fostering student success in virtual learning environments.
A Remote Student Support job involves assisting students with academic, technical, or administrative concerns through online communication channels such as email, chat, or video calls. Responsibilities may include answering student inquiries, providing resources, troubleshooting technical issues, and offering guidance on coursework or school policies. This role requires strong communication skills, problem-solving abilities, and familiarity with digital learning platforms. It is commonly found in online schools, universities, and educational service providers.
One of the main challenges in a Remote Student Support role is effectively communicating and building trust with students without face-to-face interaction. Professionals solve this by utilizing a combination of video calls, chat platforms, and proactive check-ins to ensure students feel supported and connected. They often need to manage competing priorities and respond quickly to diverse student needs, which requires strong time management and adaptability. Building rapport and maintaining engagement in a virtual setting are ongoing focuses, but continuous training and collaboration with teachers, IT, and academic advisors help address these challenges successfully.
$67K - $97K/yr
Full-time
Posted yesterday
New
NGT Academy was founded by two U.S. Air Force veterans, and we're working to place one million people into tech careers by 2030. This role exists to make sure our veteran students get there.
Most of the students in your caseload are service members and veterans using GI Bill or VR&E benefits to move into IT careers. Your job is to catch them before they fall behind, hold them to the commitments they made to themselves, and get them across the finish line ready to work. That takes someone who understands military culture from the inside and can speak credibly about the transition to a civilian career, because a student decides in the first call whether you actually get it.
We're a veteran-founded company and veterans are well represented on this team.
How the comp works
This role pays for results. Base salary runs $45,000–$65,000 depending on experience and SSM tier — we hire at SSM 1, 2, or 3. On top of that, performance compensation of up to 50% of base at target is earned on student outcomes: completions, certifications, and job placements or promotions in your caseload. On-target earnings land between $67,500 and $97,500. Top performers earn above that.
What you'll own
- Student outcomes — completions, certifications, and placements are how the job is measured and how your performance comp is earned
- Retention — keeping your caseload under a 5% withdrawal rate
- Check-in cadence — two calls in month one for new students, then monthly one-on-ones
- Early intervention — using the data to find students falling behind before they ask for help, then reaching out first
- Accountability with empathy — students set goals, and your job is holding them to their own
- Documentation — detailed notes in HubSpot so the whole team can see where each student stands
- Coordination with Admissions, Training, Career Services, and the Student Success Administrator
What success looks like in your first 90 days
- Onboarded on every program, tool, and stage of the student experience
- Regular check-in rhythm established with your assigned cohort
- Caseload holding under a 5% withdrawal rate
- First students moved toward completion and certification
- At least three process improvements identified from student feedback or gaps you spotted
- Working relationships built across Admissions, Training, and Career Services
Where it goes
SSM 1 → SSM 2 → SSM 3 → Senior SSM → Team Lead → Director of Student Success
NGT Academy | Backed by Y Combinator (W18) | 800+ five-star reviews on Trustpilot
Requirements
- Working knowledge of military education benefits, including the GI Bill and VR&E, or the ability to learn them quickly
- Familiarity with military culture and the move from service into a civilian career, deep enough to build trust with a student in a first conversation
- 2+ years in student support, advising, or success roles, ideally in education or training
- Empathetic and firm — you care about students and still hold them accountable
- Organized and detailed — every student, call, and note tracked in the CRM
- Comfort using data to spot problems early rather than waiting for someone to raise a hand
- Clear communication with students and internal teams alike
- Reliable high-speed internet and a quiet space for student calls
Bonus points
- Experience supporting military-connected students
- Background in IT education or technical training
- HubSpot or comparable CRM experience
Benefits
- Base salary plus performance compensation — OTE $67,500–$97,500
- Fully remote, on a team that has been remote-first since day one
- A defined promotion track: SSM 1 through Director of Student Success
- Work that shows up in outcomes you can point to — completions, certifications, and students placed in tech jobs
- Backed by Y Combinator (W18), with 800+ five-star Trustpilot reviews behind the product
