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Remote Student Support Jobs in Missouri (NOW HIRING)

Stride, Inc.

Part Time Ambassador

Saint Louis, MO · Remote

This remote, Part Time Engagement Ambassador position is responsible for supporting student engagement through regular student conferences/meetings, parent contact, and coaching to address both ...

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Remote Student Support information

What is remote student support?

A Remote Student Support job involves assisting students with academic, technical, or administrative concerns through online communication channels such as email, chat, or video calls. Responsibilities may include answering student inquiries, providing resources, troubleshooting technical issues, and offering guidance on coursework or school policies. This role requires strong communication skills, problem-solving abilities, and familiarity with digital learning platforms. It is commonly found in online schools, universities, and educational service providers.

What skills and qualifications are needed for remote student support?

To thrive as a Remote Student Support professional, you typically need a background in education, counseling, or customer service, along with excellent organizational and communication skills. Familiarity with learning management systems (LMS), video conferencing tools, and ticketing platforms is often required, and certifications in education or student advising are advantageous. Strong empathy, patience, and problem-solving abilities distinguish those who excel in helping students navigate challenges remotely. These skills are crucial for providing effective, accessible support and fostering student success in virtual learning environments.

What are the main challenges remote student support professionals face and how can they address them?

One of the main challenges in a Remote Student Support role is effectively communicating and building trust with students without face-to-face interaction. Professionals solve this by utilizing a combination of video calls, chat platforms, and proactive check-ins to ensure students feel supported and connected. They often need to manage competing priorities and respond quickly to diverse student needs, which requires strong time management and adaptability. Building rapport and maintaining engagement in a virtual setting are ongoing focuses, but continuous training and collaboration with teachers, IT, and academic advisors help address these challenges successfully.

What are the most commonly searched types of Student Support jobs in Missouri?

The most popular types of Student Support jobs in Missouri are:

What are popular job titles related to Remote Student Support jobs in Missouri?

For Remote Student Support jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Remote Student Support jobs in Missouri look for?

The top searched job categories for Remote Student Support jobs in Missouri are:

What cities in Missouri are hiring for Remote Student Support jobs?

Cities in Missouri with the most Remote Student Support job openings:

Remote Student Support jobs near you
Infographic showing various Remote Student Support job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Part Time Ambassador

Stride, Inc.

Saint Louis, MO • Remote

Part-time

Posted 23 days ago

Job description

Job Description

Non-Instructional Student Support focuses on fostering a high touch approach to educational support and a commitment and desire to provide the best experience possible for students and families including: empowering families to increase their involvement and assist in their student's education, facilitating engagement in school activities and providing clear and consistent communication regarding school expectations and activities. High School diploma or GED, Associate's degree, or professional certificate, 5+ years of experience

Residency Requirements: Missouri residents preferred. This position is virtual.

This remote, Part Time Engagement Ambassador position is responsible for supporting student engagement through regular student conferences/meetings, parent contact, and coaching to address both academic and social-emotional needs. The position will have an assigned caseload of students with the purpose of removing barriers to academic success.

K12, a Stride Company, believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace.

The mission of Missouri Virtual Academy (MOVA) Schools is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us!

This is a PART TIME REMOTE position. Ability to work independently, typically 20+ hours per week is required. Ability to maintain a professional home office without distraction during workday, typically 8-5 or as defined by the school.

ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

  • Oversee a caseload of students assigned as their main point of contact with the school;

  • Serve as a liaison between students, Learning Coaches and teachers and/or administration;

  • Contact late starting or missing students by phone and work to quickly ensure a Strong Start at the school;

  • Monitor academic progress and activity of students on their caseload;

  • Initiate meaningful, recurring contact by phone with students and their Learning Coach;

  • Initiate larger student support interventions when a student begins showing signs of academic decline as determined by course grades, log-ins, course activity and missing assignments;

  • Arrange support conferences as needed to address performance concerns;

  • Assist students in creating plans to get back on track;

  • Provide outreach, training, and support to families who respond to Students First Check In surveys;

  • Increase professional knowledge and skills by attending required staff meetings; participating in school and K12 sponsored Professional Development, and seeking other professional learning opportunities.

  • Participate in State testing as required

Supervisory Responsibilities: This position has no formal supervisory responsibilities.

MINIMUM REQUIRED QUALIFICATIONS:

  • High School Diploma

  • Strong written and verbal communication skills

  • Excellent problem-solving skills

  • Organizations skills, multi-tasking abilities

  • Customer service focus

  • Adaptable and comfortable in a fast-paced work environment

  • Experience coordinating academically oriented clubs and extra-curricular activities

  • Familiarity with the online learning experience

  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); Web proficiency

  • Ability to travel 20% of the time

  • Ability to clear required background check

DESIRED QUALIFICATIONS:

  • Some college

  • Experience supporting adults and children in learning and the use of technology

  • An ability to learn new technology tools quickly (e.g. database and web-based tools)

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • This position is virtual.

Job Type

Regular

The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is "at-will" as governed by the law of the state where the employee works. It is further understood that the "at-will" nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting stridecareers@k12.com.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

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