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Remote Standardized Patient Jobs in Virginia (NOW HIRING)

Standard session lengths (60-minute intakes and follow-ups) * Consistent outpatient caseload with ... Our role is to remove administrative work so you can focus on patient care. This model works best ...

Standard session lengths (60-minute intakes and follow-ups) * Consistent outpatient caseload with ... Our role is to remove administrative work so you can focus on patient care. This model works best ...

Standard session lengths (60-minute intakes and follow-ups) * Consistent outpatient caseload with ... Our role is to remove administrative work so you can focus on patient care. This model works best ...

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Remote Standardized Patient information

See Virginia salary details

$10

$23

$58

How much do remote standardized patient jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote standardized patient in Virginia is $23.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.66 and $24.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Standardized Patient position, and why are they important?

To thrive as a Remote Standardized Patient, you need strong communication skills, attention to detail, and the ability to reliably portray a range of medical scenarios, typically supported by a high school diploma or higher. Comfort with video conferencing platforms, secure data entry systems, and online scheduling tools is important. Exceptional listening skills, professionalism, adaptability, and the ability to follow protocols set you apart in this position. These skills and qualities are critical to accurately simulating patient interactions, supporting medical education, and ensuring a smooth remote workflow.

What does a typical day look like for a Remote Standardized Patient?

As a Remote Standardized Patient, your day usually involves joining virtual sessions with medical students or professionals, where you'll role-play specific patient cases according to detailed guidelines. You'll be expected to give consistent responses, observe the learner's performance, and often provide feedback or complete assessment forms afterward. Most positions allow for flexible scheduling, but sessions may require availability during set hours to coordinate with academic timetables. You'll collaborate with educators and coordinators to ensure scenarios run smoothly and standards are upheld. This role is ideal for those who enjoy acting, value structure, and are comfortable interacting via technology.

What is a Remote Standardized Patient job?

A Remote Standardized Patient (SP) is an individual trained to simulate real patient scenarios for medical and healthcare training. SPs interact with students or professionals in a virtual setting, providing a consistent and realistic patient experience. They help assess clinical skills, communication, and diagnostic abilities by following scripted medical cases. This role is essential for education and evaluation in medical training programs. It is typically a flexible, part-time position that requires strong communication skills and attention to detail.

What are the most commonly searched types of Standardized Patient jobs in Virginia? The most popular types of Standardized Patient jobs in Virginia are:
What are popular job titles related to Remote Standardized Patient jobs in Virginia? For Remote Standardized Patient jobs in Virginia, the most frequently searched job titles are:
What cities in Virginia are hiring for Remote Standardized Patient jobs? Cities in Virginia with the most Remote Standardized Patient job openings:
Infographic showing various Remote Standardized Patient job openings in Virginia as of July 2026, with employment types broken down into 2% As Needed, 72% Full Time, 18% Part Time, 2% Temporary, and 6% Contract. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $48,490 per year, or $23.3 per hour.
Patient Contact Center Representative (Remote)

Patient Contact Center Representative (Remote)

Mosaic Pharmacy Service

Sterling, VA โ€ข On-site, Remote

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago


Job description

Job Type
Full-time
Description
Patient Contact Center Representative (Remote)
Fully Remote โ€ข US Remote โ€ข Mosaic Patient Contact Center
Company Overview
Over the next ten years, there will be at least 4.6 million hospitalizations from the misuse of prescription drugs in people 65 or older, resulting in $528 billion in annual avoidable costs. RxAnte is on a mission to improve people's health by helping them get more from medicines. A rapidly growing, tech-enabled healthcare services company with over 30 million lives under management, RxAnte has become a leading provider of value-based pharmacy care management solutions for health plans.
RxAnte launched Mosaic Pharmacy Service in 2019, a wholly owned subsidiary designed to offer pharmacy and chronic care management services for our clients' most medically complex and vulnerable members. Using data, advanced analytics, specialized software, and pharmacy automation, Mosaic is transforming the pharmacy experience for medically complex seniors while also helping payers achieve their quality improvement and cost savings objectives.
How You'll Make a Difference
In this role, you will serve as a frontline point of contact between Mosaic Pharmacy Service and the patients we care for, handling inbound and outbound calls with professionalism and empathy and helping patients understand and navigate their medication regimens.
Your work directly supports medically complex and vulnerable seniors across the country, giving them reassurance, continuity, and the confidence to get more from the medicines they take every day.
What You'll Do
  • Handle a high volume of inbound and outbound calls, following standard scripts and protocols while actively listening to patients and caregivers to assess needs and coordinate next steps, including confirming or rescheduling new patient visits.
  • Provide information about pharmacy services, including medication delivery, refill scheduling, and prescription status.
  • Document all interactions accurately in pharmacy and CRM systems.
  • Route calls to pharmacists or the appropriate pharmacy team members based on clinical or urgent needs.
  • Assist patients with insurance, co-pays, prior authorizations, and general pharmacy questions.
  • Escalate complex or sensitive concerns to supervisors or pharmacists.
  • Follow quality assurance standards on every call, including HIPAA and internal operating procedures.
  • Meet contact center performance metrics, including average handle time, call resolution rate, and quality scores.
  • Participate in regular training to stay current on pharmacy policies, procedures, and systems.

Compensation
The expected pay range for this position is $18.00 to $20.00 per hour. Actual compensation within the range is determined by factors including experience and skills.
Benefits
RxAnte and Mosaic Pharmacy Service offer a comprehensive benefits package designed to support your health, financial security, and work-life balance. Highlights include:
  • Medical, dental, and vision coverage with prescription benefits, with Company paying 100% of the employee-only premium
  • A Health Savings Account with company contributions
  • A 401(k) retirement plan with an employer match
  • Company-paid life, long-term disability, and accidental death and dismemberment insurance, with voluntary short-term disability available
  • An Employee Assistance Program and a benefits Customer Advocate service
  • Paid time off and paid company holidays
  • Company-provided equipment
  • Support for professional development and training

What We're Looking For
Required
  • At least 1 year of contact center, patient-facing provider office, or customer service experience.
  • Proven ability to manage a high volume of calls while consistently meeting performance targets.
  • Strong, conversational communication style with the ability to build rapport and handle patient interactions with professionalism and empathy.
  • Exceptional attention to detail and accurate data entry for clear, compliant documentation.
  • Comfort following standardized scripts to ensure clarity, consistency, and compliance.
  • Proficiency in Microsoft Outlook and Teams, with the ability to learn new software systems quickly.
  • Familiarity with healthcare compliance, including HIPAA.
  • Ability to work independently from a dedicated, distraction-free home office and handle continuous calls throughout the workday.
  • Reliable home internet of at least 100 Mbps with wired ethernet access. Mosaic provides the computer equipment; you provide your own workspace furniture and a secure, quiet space. Applicants within 30 miles of Sterling, Virginia may be asked to come on site for training or technology support.
  • Availability to work assigned shifts Monday through Friday between 8:00 a.m. and 7:30 p.m. Eastern, plus Saturday 9:00 a.m. to 2:00 p.m. Schedule assigned upon hire.
  • Must be authorized to work in the U.S. without company-sponsored visa sponsorship.

Preferred
  • Prior experience with CRM systems and enrollment communications.
  • Pharmacy experience.
  • Bilingual English and Spanish.

Conditions of Employment
All offers of employment are contingent upon the successful completion of a comprehensive background check and pre-employment drug screening.
Equal Employment Opportunity
RxAnte, and subsidiary Mosaic Pharmacy Service, are equal opportunity employers. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.
Recruitment Fraud Notice
All legitimate RxAnte and Mosaic Pharmacy Service job opportunities are posted on our official careers page, and our recruiters will only contact you from official company email addresses. We will never ask candidates for payment, banking information, or personal financial details at any stage of the recruitment process. Offers of employment are always issued through our formal HR process, never via messaging apps.
Salary Description
$18-$20/hr