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Remote Spectrum Customer Care Jobs in Appleton, WI

WellQor

Mental Health Therapist - Remote

Appleton, WI · Remote

We follow a care\-team treatment model, which means clinicians are assigned to teams which they can ... Allow WellQor to handle credentialing, billing, client intake, marketing, customer service, and ...

Gcu

University Development Manager

Oshkosh, WI · Remote

Experience leading remote or geographically dispersed teams. * Experience managing partnerships ... * CRM and enrollment management platform experience. * Master's degree preferred. #INDLOPESUP

Gcu

University Development Manager

Green Bay, WI · Remote

Experience leading remote or geographically dispersed teams. * Experience managing partnerships ... * CRM and enrollment management platform experience. * Master's degree preferred. #INDLOPESUP

Bellin

Coding Specialist III

Green Bay, WI · On-site +1

Location: 2020 S Webster Ave, Green Bay, WI 54301 | Remote eligibility | Candidates must reside in ... With so many amazing healthcare organizations in this area, why Emplify? Emplify Health offers a ...

Bellin

Coding Specialist I

Green Bay, WI · On-site +1

Day shift, Monday-Friday, remote Want to learn more: Chat with Marissa Zorzin at marissa.zorzin ... With so many amazing healthcare organizations in this area, why Bellin? Bellin Health offers a ...

Golden Mobile Detailing

Receptionist

Kaukauna, WI · Remote

$1.2K/mo

You'll work 40 hours per week with a mix of remote and in-person availability as needed. * Work ... take care of a customer - whether that was at a restaurant, a retail job, or anywhere else.

micro1 AI

Clinician (Oncology / Hematology)

Green Bay, WI · Remote

$160 - $200/hr

Remote micro1 is engaging Clinician (Oncology / Hematology)s to contribute to a customer's project at the forefront of AI in healthcare. In this role, you'll apply your expertise to help train next ...

micro1 AI

Hematologist / Oncologist

Green Bay, WI · Remote

$160 - $200/hr

Remote micro1 is engaging Clinician (Oncology / Hematology)s to contribute to a customer's project at the forefront of AI in healthcare. In this role, you'll apply your expertise to help train next ...

Pentair

Senior SAP Analyst - EWM

Green Bay, WI · Remote

$82K - $152K/yr

... customers in more than 150 countries, working to help create a better world for people and the ... External candidates can work remote, as long as you are within a reasonable driving distance of a ...

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All JobsSpectrum Customer Care JobsRemote Spectrum Customer Care JobsRemote Spectrum Customer Care Jobs in Appleton, WI

Remote Spectrum Customer Care information

See Appleton, WI salary details

$11

$19

$28

How much do remote spectrum customer care jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote spectrum customer care in Appleton, WI is $19.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.11 per hour, depending on experience, location, and employer.

What is the difference between Remote Spectrum Customer Care vs Remote Spectrum Technical Support?

AspectRemote Spectrum Customer CareRemote Spectrum Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentCustomer service centers, remote call centersRemote or on-site technical support centers
Employer & Industry UsageTelecommunications, cable servicesTelecommunications, internet services
Common Search & ComparisonCustomer service roles, support positionsTechnical support roles, troubleshooting jobs

Remote Spectrum Customer Care focuses on assisting customers with billing, account inquiries, and general questions, requiring strong communication skills. Remote Spectrum Technical Support involves troubleshooting technical issues related to internet, TV, or phone services, often requiring technical knowledge or certifications. Both roles are essential in the telecommunications industry but differ mainly in technical complexity and skill requirements.

Does Remote Spectrum Customer Care allow you to work from home?

Remote Spectrum Customer Care positions typically allow employees to work from home, as they are designed for remote customer support roles. These jobs often require familiarity with customer service software and communication tools, and may involve a flexible or scheduled work environment. However, specific remote work policies can vary by role and location, so it is advisable to confirm with the employer during the application process.

What are the key skills and qualifications needed to thrive as a Remote Spectrum Customer Care representative?

To thrive as a Remote Spectrum Customer Care representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service best practices, often supported by a high school diploma or equivalent. Proficiency with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is typically required. Patience, active listening, and a positive attitude help individuals excel when handling challenging customer situations. These skills ensure high-quality customer experiences, efficient issue resolution, and sustained customer satisfaction in a remote environment.

What are some common challenges faced by Remote Spectrum Customer Care representatives, and how can they be effectively managed?

Remote Spectrum Customer Care representatives often encounter challenges such as handling high call volumes, resolving complex customer issues without face-to-face interaction, and adapting to evolving company policies and technologies. To manage these effectively, it's essential to maintain strong communication skills, stay organized with digital tools, and actively participate in ongoing training. Collaboration with team leads and fellow representatives through virtual meetings and chat platforms also helps in sharing best practices and troubleshooting difficult cases.

What is a Remote Spectrum Customer Care representative?

Remote Spectrum Customer Care representatives are customer service professionals who assist Spectrum customers with account inquiries, technical support, billing questions, and service issues from a remote or home-based location. They communicate with customers primarily via phone, chat, or email, providing troubleshooting, guidance, and solutions to ensure a positive customer experience. These roles require strong communication skills, problem-solving abilities, and familiarity with Spectrum’s products and services. Working remotely, representatives must also be comfortable with technology and able to manage their time independently.
What are popular job titles related to Remote Spectrum Customer Care jobs in Appleton, WI? For Remote Spectrum Customer Care jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Remote Spectrum Customer Care jobs in Appleton, WI look for? The top searched job categories for Remote Spectrum Customer Care jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Remote Spectrum Customer Care jobs? Cities near Appleton, WI with the most Remote Spectrum Customer Care job openings:
Remote Spectrum Customer Care jobs near you
Infographic showing various Remote Spectrum Customer Care job openings in Appleton, WI as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,917 per year, or $19.2 per hour.

Senior Product Manager - Switchboards

Faith Technologies Incorporated (FTI)

Menasha, WI • On-site, Remote

$129K - $170K/yr

Full-time

Re-posted 5 days ago

Faith Technologies rating

8.0

Company rating: 8.0 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

205th of 446 rated engineering

Job description

You've discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And - as "one of the Healthiest 100 Workplaces in America" - is focused on the mind/body/soul of team members through our Culture of Care
The Senior Product Manager, Switchboards is a highly visible and critical role that is responsible for leading and collaborating across teams and leadership to drive growth and profitability by gathering and analyzing voice-of-the-customer (VOC), developing a compelling product roadmap, and launching new offerings into the market by driving the Product Development Process (PDP). This role requires strong collaboration with Product Marketing, Sales, Engineering, Manufacturing and Service to execute the set product strategy and roadmaps. The ideal candidate brings strong business acumen, product development expertise, and the ability to potentially mentor and elevate product management talent while executing a robust product roadmap.
MINIMUM REQUIREMENTS
Education: Bachelor of Science in Engineering, Technology, Business, or Marketing. Advanced degree in Engineering, Technology or MBA highly preferred but not required.
Experience: 10+ years of experience in product engineering, electrical/mechanical engineering, or product management of a manufactured, physical technical product.
  • Technical understanding of the electrical distribution, switchboards, and/or data center market.
  • Experience in leading products from Engineered-to-Order (ETO) to Configured-to-Order (CTO) highly preferred.
  • Experience in leading cross-functional teams.
  • Must be able to speak, read, write, and interpret technical information.

Travel: Up to 20%
Work Schedule:
This is a fully remote position.
This position works between the hours of 7 AM and 5 PM, Monday- Friday. However, work may be performed at any time on any day of the week to meet business needs.
KEY RESPONSIBILITIES:
  • Lead the Product Development Process (PDP) from concept through launch, ensuring well-defined product requirements, cross-functional alignment, and on-time delivery.
  • Oversee creation and management of Product Requirements Documents (PRDs) to communicate features, requirements, and use cases to engineering and other stakeholders.
  • Own and execute the product category strategy and roadmap within FTI's strategic framework.
  • Conduct VOC, market research, and competitive analysis to identify market needs, emerging trends, and opportunities for product innovation.
  • Define product goals, business cases, and portfolio priorities for assigned product lines.
  • Manage the full lifecycle of assigned products, including ideation, launch, cost optimization, and end-of-life planning.
  • Partner with Product Marketing to define positioning, messaging, and launch plans for new offerings.
  • Support the Sales organization with training, value proposition development, demos, and customer engagements.
  • Analyze product performance, margins, VOC, and sales data to adjust roadmap priorities and go-to-market strategies.
  • Monitor product line profitability and cost structure; collaborate with engineering, operations, and supply chain to drive margin improvement.
  • Support pricing strategy and identify opportunities for revenue and market share growth.
  • Track and report KPIs for the product category, ensuring transparency and alignment across the business.
  • Serve as the category expert and internal advocate, ensuring decisions are grounded in data and customer insight.
  • Represent the product category in internal reviews, project governance meetings, and customer interactions.
  • Performs other related duties as required and assigned.

About the Product Team
Our Product Team sits at the intersection of innovation and execution, transforming ideas into real-world products and solutions for Excellerate Products(tm), a division of Faith Technologies Incorporated (FTI). From early concept through full-scale production, our engineers design Data Center power distribution products, Electric Vehicle charging skids, switchboards and more! With a strong focus on quality, manufacturability, and customer outcomes, we ensure every product is engineered to perform in the real world-safely, reliably, and at scale.
To learn more about our products and services, visit our website: Excellerate Products - Smarter Power Solutions - FTI.
The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
#LI-Remote
How Does FTI Give YOU the Chance to Thrive?
If you're energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what's possible for your future.
Once you're a team member, you're supported and provided with the knowledge and resources to achieve your career goals with FTI. You're officially in the driver's seat of your career, and FTI's career development and continued education programs give you opportunities to position yourself for success.
FTI is a "merit to the core" organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package.
Benefits are the Game-Changer
We provide industry-leading benefits as an investment in the lives of team members and their families. You're invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here. If you're ready to learn more about your career with FTI, apply today!
Faith Technologies, Inc. is an Equal Opportunity Employer - veterans/disabled.

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