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Remote Spectrum Customer Care Jobs Near Me

Good Buy Gear

Customer Care Lead

Commercial Point, OH · On-site

Customer Care Lead Location: Commercial Point, OH Position Type: Full-Time, Hybrid Schedule: Monday ... This is a hybrid position and is not fully remote. About GoodBuy Gear GoodBuy Gear is the leading ...

Good Buy Gear

Customer Care Lead

Commercial Point, OH · On-site

This is a hybrid position and is not fully remote. About GoodBuy Gear GoodBuy Gear is the leading ... The Customer Care Lead will support the team when needed while also looking beyond individual ...

SPECTRUM

Retail Sales Specialist

Columbus, OH

$18/hr

... customer care at every store location. What Our Retail Sales Specialists Enjoy Most About the Role ... Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while ...

SPECTRUM

Retail Sales Specialist

Reynoldsburg, OH

$18/hr

... customer care at every store location. What Our Retail Sales Specialists Enjoy Most About the Role ... Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while ...

SPECTRUM

Retail Sales Specialist

Hilliard, OH

$18/hr

... customer care at every store location. What Our Retail Sales Specialists Enjoy Most About the Role ... Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while ...

SPECTRUM

Retail Sales Specialist

Columbus, OH

$18/hr

... customer care at every store location. What Our Retail Sales Specialists Enjoy Most About the Role ... Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while ...

SPECTRUM

Retail Sales Specialist

Whitehall, OH

$18/hr

... customer care at every store location. What Our Retail Sales Specialists Enjoy Most About the Role ... Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while ...

Kim Luxe Travel

Travel Customer Service

Columbus, OH · On-site

$15 - $20.25/hr

This role focuses on delivering outstanding customer care, managing travel-related requests, and ... Fully remote position with flexible hours * Training and ongoing support to help you succeed

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Remote Spectrum Customer Care information

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How much do remote spectrum customer care jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote spectrum customer care in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

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Remote Spectrum Customer Care jobs near you
A map of the United States highlighting the number of Remote Spectrum Customer Care job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Remote Spectrum Customer Care job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Customer Care and Recovery Associate

Customer Operations

Columbus, OH • On-site

$18 - $27.06/hr

Full-time

Re-posted 26 days ago

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you excel at building rapport over the phone and turning challenging conversations into positive outcomes? At Spectrum, you’ll connect with customers to resolve overdue accounts, using your communication and problem-solving skills to help minimize bad debt. Your work will directly support Spectrum's commitment to providing exceptional service and financial stability.

WORK LOCATION

1600 Dublin Road

Columbus, Ohio 43215

(Not a Remote or Work-From-Home position.)


How You’ll Make an Impact

  • Contact customers by phone to resolve and collect on accounts overdue between 42 and 49 days.
  • Research account details and investigate debt situations to ensure accurate resolution.
  • Maintain up-to-date knowledge of federal, state and local regulations along with internal policies.
  • Respond to incoming customer inquiries regarding unpaid debt and offer clear information.
  • Demonstrate professionalism and friendliness during every customer interaction.
  • Take decisive action based on transaction characteristics to facilitate effective debt collection.
  • Solid understanding of basic accounting, bookkeeping, mathematics and general office procedures.
  • Detail oriented with strong verbal, written and interpersonal communication abilities.
  • Capable of exercising sound judgment in billing disputes.
  • Skilled in negotiation and influencing outcomes.
  • Able to resolve difficult and escalated issues effectively.
  • Strong problem-solving skills for variable situations.
  • Ability to work independently with minimal supervision.
  • Capable of interpreting instructions in written, oral, diagram or schedule form.
  • Consistent and punctual attendance.
  • Support additional business needs as assigned to help achieve team goals.

What You’ll Bring to Spectrum


Required Qualifications


Education

  • High School diploma or General Educational Development (GED) Certification.

Preferred Qualifications

Experience

  • 0-2 years of related work experience or training in collections, accounting or customer service.

Skills

  • Skilled in using telephone systems.
  • Bilingual (English/Spanish) ability preferred but not required.
  • Proficient with Microsoft Office (Excel).

#LI-FB1
CCO203 2026-79694 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $18.00 and $27.06. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $12,000.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

What You’ll Bring to Spectrum


Required Qualifications


Education

  • High School diploma or General Educational Development (GED) Certification.

Preferred Qualifications

Experience

  • 0-2 years of related work experience or training in collections, accounting or customer service.

Skills

  • Skilled in using telephone systems.
  • Bilingual (English/Spanish) ability preferred but not required.
  • Proficient with Microsoft Office (Excel).
Employment Type: Full Time

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