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Remote Spectrum Customer Care Jobs in Tennessee (NOW HIRING)

McKesson

Customer Service Representative

La Vergne, TN · Remote

$17 - $18/hr

Position is primarily remote/work from home but will require occasional attendance at the local McKesson office. Job Summary: The Customer Care Representative serves as a frontline customer ...

McKesson

Customer Service Representative

La Vergne, TN · Remote

$17 - $18/hr

Position is primarily remote/work from home but will require occasional attendance at the local McKesson office. Job Summary: The Customer Care Representative serves as a frontline customer ...

Liveops

Remote Spanish Bilingual Customer Service

Memphis, TN · Remote

$15 - $19/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

Liveops

Remote Spanish Bilingual Customer Service

Franklin, TN · Remote

$15.25 - $19.25/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

Liveops

Remote Spanish Bilingual Customer Service

Jackson, TN · Remote

$14.75 - $18.50/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

Liveops

Remote Spanish Bilingual Customer Service

Cordova, TN · Remote

$13.50 - $17/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

Liveops

Remote Spanish Bilingual Customer Service

Antioch, TN · Remote

$14.75 - $18.50/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is your chance to leverage your skills, broaden your horizons, and build a rewarding home-based business ...

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All JobsSpectrum Customer Care JobsRemote Spectrum Customer Care JobsRemote Spectrum Customer Care Jobs in Tennessee

Remote Spectrum Customer Care information

What is a Remote Spectrum Customer Care representative?

Remote Spectrum Customer Care representatives are customer service professionals who assist Spectrum customers with account inquiries, technical support, billing questions, and service issues from a remote or home-based location. They communicate with customers primarily via phone, chat, or email, providing troubleshooting, guidance, and solutions to ensure a positive customer experience. These roles require strong communication skills, problem-solving abilities, and familiarity with Spectrum’s products and services. Working remotely, representatives must also be comfortable with technology and able to manage their time independently.

What are the key skills and qualifications needed to thrive as a Remote Spectrum Customer Care representative?

To thrive as a Remote Spectrum Customer Care representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service best practices, often supported by a high school diploma or equivalent. Proficiency with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is typically required. Patience, active listening, and a positive attitude help individuals excel when handling challenging customer situations. These skills ensure high-quality customer experiences, efficient issue resolution, and sustained customer satisfaction in a remote environment.

What are some common challenges faced by Remote Spectrum Customer Care representatives, and how can they be effectively managed?

Remote Spectrum Customer Care representatives often encounter challenges such as handling high call volumes, resolving complex customer issues without face-to-face interaction, and adapting to evolving company policies and technologies. To manage these effectively, it's essential to maintain strong communication skills, stay organized with digital tools, and actively participate in ongoing training. Collaboration with team leads and fellow representatives through virtual meetings and chat platforms also helps in sharing best practices and troubleshooting difficult cases.

What is the difference between Remote Spectrum Customer Care vs Remote Spectrum Technical Support?

AspectRemote Spectrum Customer CareRemote Spectrum Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentCustomer service centers, remote call centersRemote or on-site technical support centers
Employer & Industry UsageTelecommunications, cable servicesTelecommunications, internet services
Common Search & ComparisonCustomer service roles, support positionsTechnical support roles, troubleshooting jobs

Remote Spectrum Customer Care focuses on assisting customers with billing, account inquiries, and general questions, requiring strong communication skills. Remote Spectrum Technical Support involves troubleshooting technical issues related to internet, TV, or phone services, often requiring technical knowledge or certifications. Both roles are essential in the telecommunications industry but differ mainly in technical complexity and skill requirements.

Does Remote Spectrum Customer Care allow you to work from home?

Remote Spectrum Customer Care positions typically allow employees to work from home, as they are designed for remote customer support roles. These jobs often require familiarity with customer service tools, communication skills, and a reliable internet connection. However, specific policies may vary by role and location, so it is advisable to review the job listing for detailed information.

What are popular job titles related to Remote Spectrum Customer Care jobs in Tennessee?

For Remote Spectrum Customer Care jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Remote Spectrum Customer Care jobs in Tennessee look for?

The top searched job categories for Remote Spectrum Customer Care jobs in Tennessee are:

What cities in Tennessee are hiring for Remote Spectrum Customer Care jobs?

Cities in Tennessee with the most Remote Spectrum Customer Care job openings:

Remote Spectrum Customer Care jobs near you
Infographic showing various Remote Spectrum Customer Care job openings in Tennessee as of August 2026, with employment types broken down into 88% Full Time, 5% Part Time, and 7% Contract. Highlights an 100% Remote job distribution.

Customer Care Representative

Nashville, TN • On-site, Remote

NDI OFFICE FURNITURE LLC
51 - 200 employees
Learn more about NDI OFFICE FURNITURE LLCexternal

$23 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Customer Support Representative (Remote or In Office)

Full-Time | Monday–Friday | 8:30 AM – 5:00 PM

Location: Nashville, TN

Join the NDI Family

NDI Office Furniture, LLC has been a trusted wholesale office furniture distributor since 1980. Headquartered in Nashville, Tennessee, with distribution centers in Dallas, Texas, Birmingham, Alabama, and Ocala, Florida, we proudly serve office furniture dealers across 18+ states.

Our reputation has been built on exceptional customer service, dependable delivery, and a commitment to treating our customers like family. We are looking for a motivated, customer-focused professional who shares those values and wants to grow with our team.

Position Summary

As a Customer Support Representative, you will be the primary point of contact for our dealers and sales team. This role requires excellent communication skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced environment. If you enjoy solving problems, helping customers, and working as part of a supportive team, we'd love to hear from you.

Responsibilities

  • Answer a high volume of inbound phone calls and emails professionally and efficiently.
  • Enter and process customer orders accurately.
  • Research products and provide product information and recommendations.
  • Track and follow up on customer orders.
  • Expedite orders and resolve customer concerns promptly.
  • Provide daily support to Territory Managers.
  • Coordinate with warehouse and logistics teams to ensure customer satisfaction.
  • Maintain accurate customer records and documentation.
  • Deliver the friendly, professional customer service NDI is known for.

Qualifications

  • Outstanding customer service skills with a positive, team-oriented attitude.
  • Strong verbal and written communication skills.
  • Excellent organizational and time management abilities.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Strong attention to detail and problem-solving skills.
  • Proficiency with Microsoft Office applications.
  • Experience with Prophet 21 (P21) ERP software is preferred but not required.
  • Previous customer service, order entry, or office support experience is preferred.

What We Offer

  • Competitive pay
  • Remote work opportunity
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • 401(k) with company benefits
  • Paid Time Off (PTO)
  • Paid Holidays
  • Supportive team environment
  • Opportunities for growth and advancement

If you're looking for a company that values integrity, teamwork, and exceptional customer service, we'd love to welcome you to the NDI family.

Job Type: Full-time

Schedule: Monday–Friday, 8:30 AM – 5:00 PM

  • Outstanding customer service skills with a positive, team-oriented attitude.
  • Strong verbal and written communication skills.
  • Excellent organizational and time management abilities.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Strong attention to detail and problem-solving skills.
  • Proficiency with Microsoft Office applications.
  • Experience with Prophet 21 (P21) ERP software is preferred but not required.
  • Previous customer service, order entry, or office support experience is preferred.

Apply