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Remote Spectrum Customer Care Jobs in Appleton, WI

EDCi

Contracts Manager

Appleton, WI · Remote

$91K - $121K/yr

Remote EDCi provides infrastructure and call center technology services and solutions to clients ... Review customer redlines to EDCi standard customer contracts including standard business contracts ...

EDCi

Contracts Manager

Appleton, WI · On-site +1

$86K - $116K/yr

Remote EDCi provides infrastructure and call center technology services and solutions to clients ... Review customer redlines to EDCi standard customer contracts including standard business contracts ...

WellQor

Mental Health Therapist - Remote

De Pere, WI · Remote

$70K - $100K/yr

We follow a care-team treatment model, which means clinicians are assigned to teams which they can ... Allow WellQor to handle credentialing, billing, client intake, marketing, customer service, and ...

WellQor

Mental Health Therapist - Remote

Appleton, WI · Remote

$70K - $100K/yr

We follow a care-team treatment model, which means clinicians are assigned to teams which they can ... Allow WellQor to handle credentialing, billing, client intake, marketing, customer service, and ...

A.O. Smith

Regional Sales Manager- NE

Appleton, WI · Remote

Smith Water Treatment's customer base and developing current customers via in-field support ... LI-Remote ADA Statement & EEO Statement In developing this care was taken to include all ...

WellQor

Mental Health Therapist - Remote

Appleton, WI · Remote

$70K - $100K/yr

We follow a care-team treatment model, which means clinicians are assigned to teams which they can ... Allow WellQor to handle credentialing, billing, client intake, marketing, customer service, and ...

WellQor

Mental Health Therapist - Remote

De Pere, WI · Remote

$70K - $100K/yr

We follow a care-team treatment model, which means clinicians are assigned to teams which they can ... Allow WellQor to handle credentialing, billing, client intake, marketing, customer service, and ...

WellQor

Mental Health Therapist - Remote

De Pere, WI · Remote

We follow a care\-team treatment model, which means clinicians are assigned to teams which they can ... Allow WellQor to handle credentialing, billing, client intake, marketing, customer service, and ...

Ecolab

Sr Project Sales Accelerator

Green Bay, WI · Remote

$107K - $161K/yr

This is a remote role, with someone ideally being located in the Southern part of the US near a ... The opportunity to take on some of the world's most meaningful challenges, helping customers ...

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Showing results 21-40

All JobsSpectrum Customer Care JobsRemote Spectrum Customer Care JobsRemote Spectrum Customer Care Jobs in Appleton, WI

Remote Spectrum Customer Care information

See Appleton, WI salary details

$11

$19

$28

How much do remote spectrum customer care jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote spectrum customer care in Appleton, WI is $19.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.11 per hour, depending on experience, location, and employer.

What is the difference between Remote Spectrum Customer Care vs Remote Spectrum Technical Support?

AspectRemote Spectrum Customer CareRemote Spectrum Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentCustomer service centers, remote call centersRemote or on-site technical support centers
Employer & Industry UsageTelecommunications, cable servicesTelecommunications, internet services
Common Search & ComparisonCustomer service roles, support positionsTechnical support roles, troubleshooting jobs

Remote Spectrum Customer Care focuses on assisting customers with billing, account inquiries, and general questions, requiring strong communication skills. Remote Spectrum Technical Support involves troubleshooting technical issues related to internet, TV, or phone services, often requiring technical knowledge or certifications. Both roles are essential in the telecommunications industry but differ mainly in technical complexity and skill requirements.

Does Remote Spectrum Customer Care allow you to work from home?

Remote Spectrum Customer Care positions typically allow employees to work from home, as they are designed for remote customer support roles. These jobs often require familiarity with customer service software and communication tools, and may involve a flexible or scheduled work environment. However, specific remote work policies can vary by role and location, so it is advisable to confirm with the employer during the application process.

What are the key skills and qualifications needed to thrive as a Remote Spectrum Customer Care representative?

To thrive as a Remote Spectrum Customer Care representative, you need strong communication skills, problem-solving abilities, and familiarity with customer service best practices, often supported by a high school diploma or equivalent. Proficiency with customer relationship management (CRM) software, call center phone systems, and basic troubleshooting tools is typically required. Patience, active listening, and a positive attitude help individuals excel when handling challenging customer situations. These skills ensure high-quality customer experiences, efficient issue resolution, and sustained customer satisfaction in a remote environment.

What are some common challenges faced by Remote Spectrum Customer Care representatives, and how can they be effectively managed?

Remote Spectrum Customer Care representatives often encounter challenges such as handling high call volumes, resolving complex customer issues without face-to-face interaction, and adapting to evolving company policies and technologies. To manage these effectively, it's essential to maintain strong communication skills, stay organized with digital tools, and actively participate in ongoing training. Collaboration with team leads and fellow representatives through virtual meetings and chat platforms also helps in sharing best practices and troubleshooting difficult cases.

What is a Remote Spectrum Customer Care representative?

Remote Spectrum Customer Care representatives are customer service professionals who assist Spectrum customers with account inquiries, technical support, billing questions, and service issues from a remote or home-based location. They communicate with customers primarily via phone, chat, or email, providing troubleshooting, guidance, and solutions to ensure a positive customer experience. These roles require strong communication skills, problem-solving abilities, and familiarity with Spectrum’s products and services. Working remotely, representatives must also be comfortable with technology and able to manage their time independently.
What are popular job titles related to Remote Spectrum Customer Care jobs in Appleton, WI? For Remote Spectrum Customer Care jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Remote Spectrum Customer Care jobs in Appleton, WI look for? The top searched job categories for Remote Spectrum Customer Care jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Remote Spectrum Customer Care jobs? Cities near Appleton, WI with the most Remote Spectrum Customer Care job openings:
Remote Spectrum Customer Care jobs near you
Infographic showing various Remote Spectrum Customer Care job openings in Appleton, WI as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,917 per year, or $19.2 per hour.

Advanced Test Engineer

Faith Technologies Incorporated (FTI)

Menasha, WI • On-site, Remote

Full-time

Posted 13 days ago

Faith Technologies rating

8.0

Company rating: 8.0 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

205th of 446 rated engineering

Job description

You've discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And - as "one of the Healthiest 100 Workplaces in America" - is focused on the mind/body/soul of team members through our Culture of Care
Faith Technologies Inc. (FTI) is searching for an Advanced Test Engineer to support power generation products for the Product team. This position can be remote or hybrid if you are near an FTI location, with travel involved.
This role is a high-impact, strategic position designed for a technical expert who can bridge the gap between customer requirements and operational excellence. As the Global Subject Matter Expert (SME), you will define the standards for how power generation systems are setup and validated across the organization.
The Advanced Global Test Engineer is responsible for the end-to-end lifecycle of testing processes for complex power generation and power distribution systems. This includes initial customer consultation, equipment specification, protocol development, and global site support. You will serve as the primary technical authority, ensuring that testing methodologies are standardized, automated where possible, and integrated seamlessly into the broader manufacturing and quality ecosystems.
MINIMUM REQUIREMENTS
  • Bachelor's Degree in a core engineering discipline - Electrical Engineering, Mechatronics, Mechanical Engineering, or Energy Engineering.
  • Minimum: 5+ years of experience in Testing Engineering or relevant roles
  • Expertise in automated test software (e.g., LabVIEW, Python, or PLC-based testing).
  • Deep understanding of power electronics, grid simulators, and load banks.
  • Strong knowledge of communication protocols (Modbus, CANbus, Ethernet/IP).

Travel: Approximately 25% annually. Travel is project-based and may occur in concentrated periods, such as extended travel during installation, commissioning, or project phases, followed by periods with minimal travel. Most travel occurs during the workweek, with team members returning home on the weekends.
Work Schedule: This role can be hybrid or remote based on your location. This position works between the hours of 7 am and 5 pm, Monday through Friday. Ability to work a flexible schedule is necessary.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time other than the TN1 Visa (Canadian).
KEY RESPONSIBILITIES
Customer Consultation & System Specification
  • Collaborate directly with customers to interpret technical requirements and translate them into robust testing strategies.
  • Define, develop, and write technical specifications for advanced testing equipment tailored to power generation applications.
  • Lead the selection and procurement of high-precision instrumentation and hardware for global deployment.

Protocol & Script Development
  • Design and develop comprehensive test scripts and automated sequences to validate system performance and safety.
  • Author detailed test protocols (FAT/SAT) and validation plans that comply with international power industry standards.
  • Iterate on testing logic to improve cycle times while maintaining maximum fault-detection sensitivity.

Systems Integration & Data Analytics
  • Architect and implement system integrations between testing hardware and internal databases (MES, ERP, or PLM).
  • Develop automated test reporting requirements and dashboards to provide real-time visibility into quality metrics.
  • Ensure data integrity and traceability across all global testing platforms.

Global SME & Operational Support
  • Serve as the Global Subject Matter Expert (SME) for all testing-related queries and initiatives.
  • Provide Tier-3 technical support to local site teams to resolve complex or "unsolvable" testing failures.
  • Standardize testing processes across global sites to ensure consistency in product quality and data output.
  • Mentor and train site-level engineers on new equipment, protocols, and troubleshooting techniques.
  • Performs other related duties as required and assigned.

The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
#LI-Remote
How Does FTI Give YOU the Chance to Thrive?
If you're energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what's possible for your future.
Once you're a team member, you're supported and provided with the knowledge and resources to achieve your career goals with FTI. You're officially in the driver's seat of your career, and FTI's career development and continued education programs give you opportunities to position yourself for success.
FTI is a "merit to the core" organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package.
Benefits are the Game-Changer
We provide industry-leading benefits as an investment in the lives of team members and their families. You're invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here. If you're ready to learn more about your career with FTI, apply today!
Faith Technologies, Inc. is an Equal Opportunity Employer - veterans/disabled.
Employment is contingent upon successfully passing a background and drug test

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