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Remote Software Technical Writer Jobs in Kyle, TX

Rechat

Technical Customer Success Manager

Austin, TX · On-site +1

$75K - $95K/yr

REMOTE (Work may be performed anywhere) We're looking for a Technical Customer Success Manager to ... Demonstrated ability to troubleshoot software issues independently - comfortable digging into a ...

Rechat Inc

Technical Customer Success Manager

Austin, TX · On-site +1

$75K - $95K/yr

REMOTE (Work may be performed anywhere) We're looking for a Technical Customer Success Manager to ... Demonstrated ability to troubleshoot software issues independently - comfortable digging into a ...

Cornelis Networks

Senior Software Engineer - SAI/SDK

Austin, TX · On-site +1

$121K - $160K/yr

... hybrid, and fully remote roles. Join Cornelis Networks' growing SAI/SDK team to drive the ... This role combines deep technical work on Switch Abstraction Interface (SAI) and SDK implementation ...

Wsgr

Senior Software Developer

Austin, TX · On-site +1

$147K - $198K/yr

You will work closely with a fully remote team of designers, developers, and stakeholders to add ... Ability to clearly communicate technical concepts to both technical and non-technical audiences

RevStar

Software Development Lead

Austin, TX · Remote

... who loves writing production-grade code, mentoring engineers, and setting technical standards ... Remote-First Working Environment - Collaborate from anywhere while staying connected with our ...

New

RevStar

Software Development Lead

Austin, TX · Remote

... writing production-grade code, mentoring engineers, and setting technical standards--without ... Remote-First Working Environment - Collaborate from anywhere while staying connected with our ...

New

YO AI Labs

Codex User (STEM) Expert - Remote

Austin, TX · Remote

$80 - $100/hr

Ability to document technical workflows clearly and thoroughly. * Strong written and verbal ... Experience with large-scale software projects or architectural refactoring. * Strong technical ...

New

Esper

Staff Software Engineer, Infrastructure

Austin, TX · On-site +1

Ability to write clear, detailed technical documentation Bonus Points * Experience taking a product ... Monthly stipend to offset remote work expenses * Office equipment allowance * Paid Time Off to ...

Esper

Staff Software Engineer, Infrastructure

Austin, TX · On-site +1

Ability to write clear, detailed technical documentation Bonus Points * Experience taking a product ... Monthly stipend to offset remote work expenses * Office equipment allowance * Paid Time Off to ...

3coresystems

Software Developer 3

Austin, TX · Remote

Austin, TX 78752 (Remote) Duration: 12 months contract The following describes the work that will ... technical and functional requirements and oversee the preparation of test data. Oversee the ...

Hired Recruiters

Fullstack Software Engineer

Austin, TX · On-site +1

$180/hr

San Diego/Remote (US only) * Salary $116k - $180k * ~180+ employees * Series C Company * Skills ... technical, functional, and implementation tasks with high-level effort estimates; write ...

CSC Generation

Software Engineering Manager

Austin, TX · On-site +1

Austin (Hybrid) / Remote (United States) About the Role As our Software Engineering Manager , you ... What You'll Do Technical Leadership * Serve as the technical owner for your domain or service ...

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All JobsSoftware Technical Writer JobsRemote Software Technical Writer JobsRemote Software Technical Writer Jobs in Kyle, TX

Remote Software Technical Writer information

See Kyle, TX salary details

$13

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How much do remote software technical writer jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote software technical writer in Kyle, TX is $37.37, according to ZipRecruiter salary data. Most workers in this role earn between $27.69 and $45.19 per hour, depending on experience, location, and employer.

What is a remote software technical writer?

A Remote Software Technical Writer is a professional who creates clear and concise documentation for software products while working from a location outside of the traditional office, often from home. Their primary responsibilities include writing user manuals, online help guides, API documentation, and how-to articles that help users and developers understand and use software effectively. They collaborate with software engineers, product managers, and other stakeholders to gather information and ensure technical accuracy. Remote software technical writers must have strong communication skills, attention to detail, and the ability to explain complex technical concepts in a way that is easy to understand.

How does a remote software technical writer typically collaborate with development teams to ensure documentation accuracy?

As a Remote Software Technical Writer, collaboration with development teams is often facilitated through regular virtual meetings, project management tools, and shared documentation platforms. Writers are expected to proactively reach out to developers, product managers, and QA teams to clarify technical details, gather feedback, and stay updated on software changes. Building strong communication channels is essential, as is adapting to asynchronous workflows and time zone differences. These collaborative efforts help ensure that documentation is accurate, up-to-date, and aligned with the product's latest features.

What are the key skills and qualifications needed to thrive as a remote software technical writer, and why are they important?

To thrive as a Remote Software Technical Writer, you need strong writing skills, a solid understanding of software development concepts, and usually a degree in English, Communications, or a STEM field. Familiarity with documentation tools like Markdown, Git, and content management systems, as well as experience with API documentation or tools like Swagger, is often required. Excellent communication, self-motivation, and the ability to collaborate virtually are crucial soft skills. These abilities ensure clear, accurate, and user-friendly documentation that supports both developers and end-users in a remote work environment.

What is the difference between Remote Software Technical Writer vs Remote Software Developer?

AspectRemote Software Technical WriterRemote Software Developer
Required CredentialsBachelor's in Computer Science, Technical Writing, or related field; familiarity with software developmentBachelor's in Computer Science or related field; programming skills
Work EnvironmentCollaborates with development teams, writes documentation, often in a remote settingDevelops, codes, tests software, often in a remote or hybrid environment
Employer & Industry UsageTech companies, SaaS providers, software firmsTech companies, startups, software development firms
Common Search & ComparisonYesYes

The main difference between a Remote Software Technical Writer and a Remote Software Developer lies in their focus: technical writers create documentation and user guides, while developers write and maintain software code. Both roles often work remotely in tech industries and require technical knowledge, but their daily tasks and skill sets differ significantly.

What are popular job titles related to Remote Software Technical Writer jobs in Kyle, TX?

For Remote Software Technical Writer jobs in Kyle, TX, the most frequently searched job titles are:

What job categories do people searching Remote Software Technical Writer jobs in Kyle, TX look for?

The top searched job categories for Remote Software Technical Writer jobs in Kyle, TX are:

What cities near Kyle, TX are hiring for Remote Software Technical Writer jobs?

Cities near Kyle, TX with the most Remote Software Technical Writer job openings:

Remote Software Technical Writer jobs near you

Technical Customer Success Manager

Rechat

Austin, TX • On-site, Remote

$75K - $95K/yr

Full-time

PTO

Posted 26 days ago

Job description

Rechat is building the next generation of enterprise real estate technology. Our platform helps real estate professionals streamline the entire buying and selling journey by unifying data, marketing, and transaction workflows into one powerful system. We're a product-driven company with a modern technology stack, a strong engineering culture, and a mission to transform how agents work at scale.
REMOTE (Work may be performed anywhere)
We're looking for a Technical Customer Success Manager to serve as a trusted technical partner for our enterprise customers. This role sits at the intersection of technology, customer success, and product, ensuring our most strategic clients receive proactive, high-quality technical guidance and support. You'll work closely with customers, internal engineering teams, and cross-functional partners to drive adoption, resolve complex technical challenges, and deliver long-term value.
What You'll Do:
Relationship & Strategy
  • Ensure the timely and successful delivery of Rechat solutions in alignment with customer needs and business objectives
  • Drive product adoption and engagement by partnering with clients to develop and execute success strategies tailored to their goals
  • Analyze client use cases and provide best-practice recommendations to optimize product usage, adoption, and return on investment
  • Serve as a trusted advisor by understanding client workflows, integrations, and data at a technical level and translating business needs into product solutions
  • Identify risks and opportunities through regular client check-ins and strategic business reviews to strengthen relationships and improve retention
  • Monitor and report on the progress of all deliverables and initiatives, ensuring deadlines are met and client outcomes are achieved
  • Ensure consistent execution and measurable success across all assigned accounts

Technical Triage & Problem-Solving
  • Serve as the first line of technical triage for client-reported issues - investigating and attempting to resolve before escalating
  • Distinguish between user error, account/configuration issues, and genuine product bugs through hands-on investigation of the platform
  • Reproduce reported issues directly in the product, documenting exact steps, environment/account details, and expected vs. actual behavior
  • Use browser developer tools, API responses, and available logs to investigate and validate issues before escalating
  • When escalation is necessary, submit clear, reproducible, well-documented tickets (steps to reproduce, screenshots, logs, affected accounts/records) so Engineering and TechOps can act without needing to go back and forth
  • Maintain and contribute to an internal knowledge base of common issues, workarounds, and resolutions to speed up future triage
  • Understand core integrations (MLS/IDX, CRM, email/calendar, e-signature, etc.) at a level sufficient to troubleshoot connectivity and data-sync issues
  • Manage a high volume of inbound client requests, prioritizing and resolving what can be resolved directly, and coordinating internal resources for what can't
  • Proactively anticipate customer needs and technical pain points based on usage patterns and product knowledge
  • Perform other duties as assigned

What You Bring:
  • High school diploma or equivalent required; Bachelor's degree preferred
  • Five or more years of relevant professional experience, or an equivalent combination of education and experience
  • Five or more years of experience in a SaaS Account Manager, Customer Success Manager, Technical Support, or similar client-facing technical role preferred
  • Experience working in a fast-paced startup environment and the ability to adapt quickly to changing priorities strongly preferred

Skills and Qualifications:
  • Strong understanding of SaaS platforms, CRM systems, marketing technology, or similar tools
  • Demonstrated ability to troubleshoot software issues independently - comfortable digging into a problem before handing it off
  • Working familiarity with REST APIs, webhooks, or basic SQL is a strong plus
  • Comfort using tools like browser developer tools/console, Postman (or similar), and structured ticketing systems (e.g., Jira, Zendesk) to document and track issues
  • Ability to read and interpret error messages, API responses, and logs well enough to describe a problem precisely
  • Ability to quickly learn new products and stay current on new features and releases
  • Comfortable discussing workflows, integrations, and data concepts with both technical and non-technical audiences
  • Strong organizational skills with the ability to manage multiple accounts and priorities effectively
  • Excellent written communication skills - able to write clear, precise, reproducible bug reports as well as consultative client-facing messaging
  • Analytical, detail-oriented mindset with genuine curiosity about how the product works under the hood
  • Basic understanding of the real estate industry preferred; direct industry experience is a plus
  • Outgoing, professional demeanor with the ability to build strong relationships and collaborate effectively across teams

Why You'll Love Working Here:
  • Competitive compensation
  • Fully remote with flexible work/life balance
  • A diverse, inclusive, and highly collaborative culture
  • Meaningful work with a product used by real professionals every day
  • Flexible Paid Time Off

We are an equal opportunity employer committed to building a diverse and inclusive team. All employment decisions are made without regard to legally protected characteristics. Background and reference checks required.

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