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Remote Software Support Engineer Jobs in Milwaukee, WI

US Bank

Software Engineer 2 - DevOps

Brookfield, WI · On-site +1

$98K - $115K/yr

... support to grow and succeed. We believe it takes all of us to bring our shared ambition to life ... The candidate takes responsibility of the software artifacts produced adhering to U.S. Bank ...

Merjent

Engineering Technician

Milwaukee, WI · Remote

$82K - $114K/yr

Merjent also invests in its company culture by supporting travel for remote employees to attend in ... Use computer-aided design (CAD) software to create and modify technical drawings. * Assist ...

Copeland

Continuous Improvement Engineer

Cudahy, WI · On-site +1

$77K - $103K/yr

... software and monitoring solutions result in next-generation climate technology that is built for ... As a Continuous Improvement Engineer, youwillbe supporting the business in constantly looking at ...

Varsity Tutors

Software Tutor

Milwaukee, WI · Remote

$18 - $40/hr

... support students from introductory software concepts through advanced software engineering coursework and career preparation. * Effective Teaching Methods: Ability to identify concepts students ...

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All JobsRemote Software Support Engineer JobsRemote Software Support Engineer Jobs in Milwaukee, WI

Remote Software Support Engineer information

See Milwaukee, WI salary details

$38.9K

$89.3K

$164K

How much do remote software support engineer jobs pay per year?

As of Jun 25, 2026, the average yearly pay for remote software support engineer in Milwaukee, WI is $89,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,200.00 and $123,200.00 per year, depending on experience, location, and employer.

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.
What are the most commonly searched types of Software Support Engineer jobs in Milwaukee, WI? The most popular types of Software Support Engineer jobs in Milwaukee, WI are:
What are popular job titles related to Remote Software Support Engineer jobs in Milwaukee, WI? For Remote Software Support Engineer jobs in Milwaukee, WI, the most frequently searched job titles are:
What job categories do people searching Remote Software Support Engineer jobs in Milwaukee, WI look for? The top searched job categories for Remote Software Support Engineer jobs in Milwaukee, WI are:
What cities near Milwaukee, WI are hiring for Remote Software Support Engineer jobs? Cities near Milwaukee, WI with the most Remote Software Support Engineer job openings:
Remote Software Support Engineer jobs near you
Infographic showing various Remote Software Support Engineer job openings in Milwaukee, WI as of June 2026, with employment types broken down into 62% Full Time, 7% Part Time, and 31% Contract. Highlights an 100% Remote job distribution, with an average salary of $89,325 per year, or $42.9 per hour.
Software Engineer 2 - DevOps

Software Engineer 2 - DevOps

US Bank

Brookfield, WI • On-site, Remote

$98K - $115K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

U.S. Bank rating

8.2

Company rating: 8.2 out of 10

Based on 345 frontline employees who took The Breakroom Quiz

38th of 142 rated banks

Job description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

This position will be responsible for the analysis, design, testing, development and maintenance of best in class software experiences. The candidate is a self-motivated individual who can collaborate with a team and across the organization. The candidate takes responsibility of the software artifacts produced adhering to U.S. Bank standards in order to ensure minimal impact to the customer experience. The candidate will be adept with the agile software development lifecycle and DevOps principles.
Essential Responsibilities:

  • Plan CI/CD pipeline architecture and functionality.

  • Lead CI/CD pipeline design.

  • Prioritize team work - enhancements, defects, automation, vulnerability remediation, etc.

  • Create and refine user stories.

  • Groom and maintain Jira backlog.

  • Create & update user and architectural documentation.

  • Collaborate with Enterprise partners on pipeline infrastructure and enhancements.

  • Lead Daily Stand Up and champion MOB sessions.

  • Lead DevOps Community of Excellence sessions.

  • Perform code reviews.

  • Review and approve intake requests for pipeline enhancements.

Basic Qualifications

  • Bachelor's degree, or equivalent work experience

  • Three to five years of relevant experience

Preferred Skills/Experience

  • Hands-on technical experience in a DevOps environment.

  • Expertise with CI/CD frameworks.

  • Proficient knowledge of DevOps and CI/CD principals, including architecture, security, testing, end-to-end automation, and orchestration.

  • Experience with mainframe development and SDLC, including a solid understanding of batch, online and DB2 database processing.

  • Experience with UNIX, bash scripting, YAML, Python, Rancher, Kubernetes and container principals, API principals, and infrastructure as code solutions.

  • Nice to have : COBOL experience

  • Excellent interpersonal, leadership, and communication skills.

  • Strong problem-solving and analytical skills

  • Strong documentation skills, including user/process documentation, technical/architectural documentation and high-level management summaries.

  • The ability to effectively communicate technical problems and solutions to non-technical stakeholders

Location expectations
This role requires working from a U.S. Bank location three (3) or more days per week.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to ourdisability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

  • Healthcare (medical, dental, vision)

  • Basic term and optional term life insurance

  • Short-term and long-term disability

  • Pregnancy disability and parental leave

  • 401(k) and employer-funded retirement plan

  • Paid vacation (from two to five weeks depending on salary grade and tenure)

  • Up to 11 paid holiday opportunities

  • Adoption assistance

  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about theE-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $98,175.00 - $115,500.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.

What U.S. Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About U.S. Bank

Sourced by ZipRecruiter

U.S. Bank is a reputable and established financial institution that plays a significant role in the banking sector. With a history spanning over 150 years, U.S. Bank has built a strong foundation of trust and reliability. As a comprehensive bank, they offer a wide array of financial products and services to cater to the diverse needs of their customers, including individuals, businesses, and communities. Customer satisfaction is of utmost importance to U.S. Bank. They prioritize delivering exceptional service and fostering long-term relationships with their clients. Through their extensive network of branches and advanced digital banking platforms, U.S. Bank ensures convenient access to their services, empowering customers to manage their finances efficiently and securely.

Industry

Banking and credit intermediation

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

Year founded

1863

Social media

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