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Remote Software Support Engineer Jobs in Canton, GA

iboss

Federal Software Engineer - Remote

Atlanta, GA · Remote

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies. As a C++ Software Engineer at iboss, you will ...

Prelim

Software Engineer, Product

Atlanta, GA · Remote

$140K - $160K/yr

If you're passionate about solving massive-scale engineering challenges and eager to be part of a fast-paced remote startup culture, we encourage you to apply to join our team today! As a Software ...

iboss

Federal Software Engineer - Remote

Atlanta, GA · On-site +1

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies. To learn more, visit As a C++ Software Engineer ...

Zenefits

Software Engineer

Atlanta, GA · On-site +1

$89K - $179K/yr

Develop unit tests and automated test scripts in support of a test-driven development (TDD ... remote hire at the company's discretion. The candidate's final salary offer will be based on the ...

iboss

Federal Software Engineer - Remote

Atlanta, GA · Remote

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies. To learn more, visit As a C++ Software Engineer ...

TriNet

Software Engineer

Atlanta, GA · On-site +1

$89K - $168K/yr

Develop unit tests and automated test scripts in support of a test-driven development (TDD ... remote hire at the company's discretion. The candidate's final salary offer will be based on the ...

Trimble

SQL Support Specialist

Atlanta, GA · On-site +1

Collaborate with engineering to implement performance optimizations and monitor production ... Spearhead software migrations and upgrades, guiding customers through technical transformations to ...

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All JobsSoftware Support Engineer JobsRemote Software Support Engineer JobsRemote Software Support Engineer Jobs in Canton, GA

Remote Software Support Engineer information

See Canton, GA salary details

$37.3K

$85.6K

$157.2K

How much do remote software support engineer jobs pay per year?

As of Jun 12, 2026, the average yearly pay for remote software support engineer in Canton, GA is $85,602.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $118,000.00 per year, depending on experience, location, and employer.

What does a Remote Software Support Engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a Remote Software Support Engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by Remote Software Support Engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.
What are popular job titles related to Remote Software Support Engineer jobs in Canton, GA? For Remote Software Support Engineer jobs in Canton, GA, the most frequently searched job titles are:
What cities near Canton, GA are hiring for Remote Software Support Engineer jobs? Cities near Canton, GA with the most Remote Software Support Engineer job openings:
Remote Software Support Engineer jobs near you

Sr Software Engineer

RIT Solutions Inc/ Tech Dev IT/ Texperts Inc/ConceptsIT, Inc.

Atlanta, GA • Remote

$117K - $155K/yr

Other

Posted 23 days ago

Job description

Sr Software Engineer
Remote
Assessment Required
Job Description
The Sr. Software Engineer is primarily responsible for the design and development of software applications and reusable software components deployed in the Cotiviti product suite.
You are expected to foster high performing technical teams. You will be required to collaborate effectively with senior developers, offshore development team members, business owners, project management, and other internal stakeholders.
Responsibilities:
Support and enhance high quality software modules for the client product suite Analyze and resolve software related issues originated from internal or external customers
Documents the specifications, design, features, and operation of applications prior to production roll out.
Demonstrates proficient working knowledge of the primary discipline and a developing knowledge of related disciplines.
Executes solutions enhancements to improve performance / availability.
Communicates technical and operational issues to both engineering and business leadership in a timely manner.
Ensure that all technology standards are adhered to while developing systems.
Explores new ideas and makes innovative contributions to existing processes or systems which improve efficiency and results.
Continuously improves and enhances knowledge of new technologies as selected and integrated into the Cotiviti product suite
Execute all appropriate facets of the Client Software Development Lifecycle with a desire for continuous improvement
Mentor other developers Complete all responsibilities as outlined in the annual Performance Plan.
Required Complete all special projects and other duties as assigned.
Required Must be able to perform duties with or without reasonable accommodation.
Qualifications:
BS degree in Computer Science or technically related discipline
Minimum of 5+ years of relevant industry experience
Minimum 5 years of experience developing in Hadoop echo system ( Spark, PySpark, MapReduce, Hive, Impala )
Minimum 5 years of experience with common application frameworks (JEE - Spring Boot, Struts, Hibernate )
Minimum 5 years of experience with RDBS such as MS SQL Server, Oracle, PostgresSQL and MySQL programming, MS SQL server preferred
Demonstrated proficiency with at least one widely used programming language such as Java, Python, C/C++, C#, and scripting languages such as JavaScript.
Collaborate with UI/UX designers, product managers, and other engineers to deliver high-quality features. Strong proficiency in building and consuming RESTful APIs.
Experience with Elasticsearch, including data modeling, indexing, and querying.
Hands-on experience with OpenShift or similar container orchestration platforms (e.g., Kubernetes).
Familiarity with CI/CD pipelines, version control (Git), and agile development methodologies.
Hands-on experience with LLM frameworks, APIs, and cloud platforms supporting advanced AI models.
Proven experience in designing and implementing AI-driven solutions in a production environment.
Ability to integrate AI/ML models into existing software systems and workflows Proficiency in prompt engineering and optimizing LLM outputs for business-specific use cases.
Knowledge of cloud development and microservices Understanding of prevalent Software Development Lifecycle Methodologies with specific exposure or participation in Agile Scrum techniques preferred Ability to execute project deliverables in a dynamic, fast paced environment within estimated timelines Good written and oral communication skills

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