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Remote Software Support Engineer Jobs in Canton, GA

iboss

Java Software Engineer - Remote

Atlanta, GA · On-site +1

$49.75 - $68.25/hr

As a Software Engineer at iboss, you'll have the opportunity to work on multiple technologies. Our development scope extends from device specific driver, service, and communication protocols to cloud ...

Reserv, Inc.

Staff Software Engineer

Atlanta, GA · On-site +1

About the role As a Staff Software Engineer at Reserv, you'll be at the heart of our growth journey ... Support developers at customer companies * As we scale our product & engineering teams, collaborate ...

iboss

Java Software Engineer - Remote

Atlanta, GA · Remote

$49.75 - $68.25/hr

As a Software Engineer at iboss, you'll have the opportunity to work on multiple technologies. Our development scope extends from device specific driver, service, and communication protocols to cloud ...

Gordon Food Service

Senior Software Engineer

Atlanta, GA · On-site +1

$117K - $155K/yr

Performs software system maintenance, support and requirement analysis * Assists in designing GUI ... Hybrid Schedule, 4 days in office in Wyoming, MI or Atlanta, GA, with 1 day remote What you'll ...

Gordon Food Service

Senior Software Engineer

Atlanta, GA · On-site +1

$117K - $155K/yr

Performs software system maintenance, support and requirement analysis * Assists in designing GUI ... Hybrid Schedule, 4 days in office in Wyoming, MI or Atlanta, GA, with 1 day remote What you'll ...

Iterable

Software Engineer II

Atlanta, GA · On-site +1

$93K - $128K/yr

... remote employees worldwide-we are committed to building a diverse and inclusive workplace. We ... Partner across engineering: Collaborate with service teams to understand their needs, support ...

Wood Plc

Transmission Line Engineer (remote)

Atlanta, GA · On-site +1

Supporting engineering projects by creating detailed scopes and estimates, performing engineering ... software: PLS-CADD * Designing structures for high voltage transmission lines using PLS-POLE and ...

Beck's Superior Hybrids

Software Engineer

Atlanta, GA · On-site +1

The Software Engineer builds, maintains, and supports custom software used by employees, customers, and business partners. This is a full-stack role covering the complete development lifecycle ...

Wood Plc

Distribution Engineer (remote)

Atlanta, GA · On-site +1

Leading or supporting overhead and underground distribution engineering projects defining scopes of ... etc.) using software such as CYME, ETAP, EasyPower, SKM.- Experience with substation and ...

Wood Plc

Distribution Engineer (remote)

Atlanta, GA · On-site +1

Leading or supporting overhead and underground distribution engineering projects defining scopes of ... etc.) using software such as CYME, ETAP, EasyPower, SKM.- Experience with substation and ...

Wood Plc

Distribution Engineer (remote)

Atlanta, GA · On-site +1

Leading or supporting overhead and underground distribution engineering projects defining scopes of ... etc.) using software such as CYME, ETAP, EasyPower, SKM.- Experience with substation and ...

Wood Plc

Distribution Engineer (remote)

Atlanta, GA · On-site +1

Leading or supporting overhead and underground distribution engineering projects defining scopes of ... etc.) using software such as CYME, ETAP, EasyPower, SKM.- Experience with substation and ...

Wood Plc

Distribution Engineer (remote)

Atlanta, GA · On-site +1

Leading or supporting overhead and underground distribution engineering projects defining scopes of ... etc.) using software such as CYME, ETAP, EasyPower, SKM.- Experience with substation and ...

Wood Plc

Distribution Engineer (remote)

Atlanta, GA · On-site +1

Leading or supporting overhead and underground distribution engineering projects defining scopes of ... etc.) using software such as CYME, ETAP, EasyPower, SKM.- Experience with substation and ...

Wood Plc

Distribution Engineer (remote)

Atlanta, GA · On-site +1

Leading or supporting overhead and underground distribution engineering projects defining scopes of ... etc.) using software such as CYME, ETAP, EasyPower, SKM.- Experience with substation and ...

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All JobsSoftware Support Engineer JobsRemote Software Support Engineer JobsRemote Software Support Engineer Jobs in Canton, GA

Remote Software Support Engineer information

See Canton, GA salary details

$37.3K

$85.6K

$157.2K

How much do remote software support engineer jobs pay per year?

As of Aug 19, 2026, the average yearly pay for remote software support engineer in Canton, GA is $85,602.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $118,000.00 per year, depending on experience, location, and employer.

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are popular job titles related to Remote Software Support Engineer jobs in Canton, GA?

For Remote Software Support Engineer jobs in Canton, GA, the most frequently searched job titles are:

What cities near Canton, GA are hiring for Remote Software Support Engineer jobs?

Cities near Canton, GA with the most Remote Software Support Engineer job openings:

Remote Software Support Engineer jobs near you

Java Software Engineer - Remote

iboss

Atlanta, GA • On-site, Remote

$49.75 - $68.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

Description
Company Overview
iboss is a could delivered Zero Trust network security platform trusted by more than 4,000 enterprises worldwide, including a significant number of Fortune 50 companies and U.S. government agencies. iboss enables the modern workforce to connect securely and directly to all applications from wherever they work. Built on a containerized cloud architecture, iboss delivers security capabilities such as SWG, malware defense, RBI, CASB, and data loss prevention to all connections via the cloud, instantaneously and at scale. This eliminates the need for traditional network security appliances such as VPNs, firewalls, and web gateway proxies, which are ineffective at protecting a cloud-first and mobile world. Leveraging a purpose-built cloud architecture backed by 230+ issued and pending patents and more than 100 points of presence globally, iboss processes over 150 billion transactions daily, blocking 4 billion threats per day. To learn more, visit www.iboss.com.
Job Description
As a Software Engineer at iboss, you'll have the opportunity to work on multiple technologies. Our development scope extends from device specific driver, service, and communication protocols to cloud scalable connectivity and big data processing through third-party analytics tool integration and customer enterprise UI creation for security policy management. The pace is fast. The process is agile.
This is an excellent opportunity to become a core member of a rapidly growing software development team. There are many exciting projects on which to work. iboss software developers excel at solving tough problems, collaborating well, and working with customer teams to rapidly deploy solutions.
Responsibilities
  • Ability to design and develop clean and maintainable code
  • Quickly understand and extend engineering architectural patterns
  • Document engineering designs
  • Analyze and estimate development efforts
  • Deliver high quality code that has been thoroughly tested

Qualifications
  • 1 year of experience using Java technology stack and servlet containers
  • 1 year of experience with frontend technologies (Javascript, HTML, CSS)
  • Working knowledge of database technologies and SQL, especially PostgreSQL
  • Experience with OO design and design patterns
  • Comfortable working on a Unix environment
  • Experience working in an Agile environment
  • Team player with excellent interpersonal skills and the ability to work in a fast-paced environment
  • Demonstrate excellent oral and written communication skills with the ability to listen, articulate, facilitate and advocate

Preferred Skills
  • Experience with Tomcat and Spring
  • Experience with single-page applications using frameworks such as AngularJS
  • Knowledge of security, networking and handling of large datasets
  • Ability to identify and resolve performance problems in code
  • Experience building RESTful JSON APIs

Benefits
  • Comprehensive health, dental, and vision benefits
  • 401K with company match
  • Unlimited Paid Time Off (PTO)
  • Company paid holidays

The duties and responsibilities described above are essential functions of the job.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability.
*This position is not eligible for sponsorship of work visas

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