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Remote Software Support Engineer Jobs in Birmingham, AL

Application Security Engineer (REMOTE)

Adamsville, AL · Remote

$117K - $146K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This position partners with software engineers, DevOps teams, and security professionals to embed ... Support threat modeling, risk assessments, and security architecture reviews for applications.

Core Platform Engineer

Birmingham, AL · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Develop production-grade software that meets HIPAA and healthcare security standards * Collaborate ... / 2 remote). Requirements * 10+ years building production backend or distributed systems

Core Platform Engineer

Birmingham, AL · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Develop production-grade software that meets HIPAA and healthcare security standards * Collaborate ... / 2 remote). Requirements * 10+ years building production backend or distributed systems

Core Platform Engineer

Birmingham, AL · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Develop production-grade software that meets HIPAA and healthcare security standards * Collaborate ... / 2 remote). Requirements * 10+ years building production backend or distributed systems

Automation Testing Engineer

Birmingham, AL · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If you're in the Birmingham, AL area, this role is hybrid from our office (3 days in office / 2 remote). Requirements * 10+ years in software quality engineering, with a strong focus on test ...

Automation Testing Engineer

Birmingham, AL · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If you're in the Birmingham, AL area, this role is hybrid from our office (3 days in office / 2 remote). Requirements * 10+ years in software quality engineering, with a strong focus on test ...

Automation Testing Engineer

Birmingham, AL · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

If you're in the Birmingham, AL area, this role is hybrid from our office (3 days in office / 2 remote). Requirements * 10+ years in software quality engineering, with a strong focus on test ...

Software Tutor

Birmingham, AL · Remote

$18 - $40/hr

... support students from introductory software concepts through advanced software engineering coursework and career preparation. * Effective Teaching Methods: Ability to identify concepts students ...

Integration Engineer

Birmingham, AL · Remote

$106K - $143K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Document integration patterns and support Customer Success during new practice onboarding * Debug ... remote). Requirements * 4-8 years building software integrations, APIs, or data pipelines in ...

Integration Engineer

Birmingham, AL · On-site +1

$97K - $131K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Document integration patterns and support Customer Success during new practice onboarding * Debug ... remote). Requirements * 4-8 years building software integrations, APIs, or data pipelines in ...

Integration Engineer

Birmingham, AL · On-site +1

$97K - $131K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Document integration patterns and support Customer Success during new practice onboarding * Debug ... remote). Requirements * 4-8 years building software integrations, APIs, or data pipelines in ...

Network Engineer 3

Birmingham, AL · On-site +1

$70K - $140K/yr

  • Medical

  • Life

  • Retirement

  • PTO

... 3/4 engineering support for the corporate enterprise network. * Verify hardware/software ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Network Engineer 3

Hoover, AL · On-site +1

$70K - $140K/yr

  • Medical

  • Life

  • Retirement

  • PTO

... 3/4 engineering support for the corporate enterprise network. * Verify hardware/software ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Showing results 41-60

Remote Software Support Engineer information

See Birmingham, AL salary details

$37K

$85K

$156K

How much do remote software support engineer jobs pay per year?

As of Aug 16, 2026, the average yearly pay for remote software support engineer in Birmingham, AL is $84,968.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $117,100.00 per year, depending on experience, location, and employer.

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are popular job titles related to Remote Software Support Engineer jobs in Birmingham, AL?

For Remote Software Support Engineer jobs in Birmingham, AL, the most frequently searched job titles are:

What job categories do people searching Remote Software Support Engineer jobs in Birmingham, AL look for?

The top searched job categories for Remote Software Support Engineer jobs in Birmingham, AL are:

AI Cybersecurity Engineer Principal

Huntington

Birmingham, AL • On-site, Remote

Full-time

Re-posted 3 days ago


Job description

Description

The AI Cybersecurity Engineer Principle is responsible for designing, developing, and securing AI-driven solutions that enhance cybersecurity capabilities and enable safe enterprise adoption of artificial intelligence. This role bridges AI engineering, cybersecurity, and cloud platforms to deliver intelligent automation, advanced analytics, and secure application architectures. The position focuses on embedding security, governance, and risk controls into AI systems while driving innovation through agentic AI, automation, and data-driven decision-making.

Duties & Responsibilities

  • AI Solution Development: Design, build, and deploy AI/ML and generative AI applications to support cybersecurity operations and enterprise use cases.
  • Security Integration: Embed cybersecurity controls, secure coding practices, and data protection measures into AI applications and development pipelines.
  • Cyber Use Case Enablement: Develop solutions for threat detection, alert triage, vulnerability analysis, identity analytics, and risk scoring.
  • Automation & Agentic AI: Implement intelligent automation and agent-driven workflows to optimize cyber operations and reduce manual effort.
  • Data & Analytics: Engineer pipelines and analytics solutions for processing logs, telemetry, and security data to generate actionable insights.
  • Cloud & Platform Engineering: Deploy and manage scalable AI solutions in cloud-native environments using containers, APIs, and CI/CD pipelines.
  • System Integration: Integrate AI applications with enterprise and cybersecurity tools (SIEM, SOAR, IAM, data platforms).
  • Governance & Compliance: Ensure alignment with AI governance, regulatory requirements, and secure SDLC practices.
  • Collaboration: Partner with cybersecurity, engineering, data, and business teams to deliver secure, scalable AI capabilities

Basic Qualifications:

  • Bachelor's Degree or 4+ additional years of equivalent experience.
  • 8+ years of production support and design of Cyber Security technologies.
  • 8+ years of operational experience with security technologies.
  • 8+ years of implementing or utilizing technology lifecycles and best practices (SDLC lifecycle).

Preferred Qualifications

  • Experience in the implementation of cyber security tools (hardware and software)
  • Experience in participating and leading projects and implementing new technologies and solutions
  • Experience with agentic AI, Claude code, copilots, RAG architectures, and LLM orchestration frameworks
  • Experience implementing AI governance, model risk management, and security guardrails
  • Familiarity with cybersecurity platforms (SIEM, SOAR, EDR/XDR, vulnerability management, IAM tools)
  • Proficiency in modern programming languages such as Python, Java, .NET/C#, JavaScript/TypeScript, or Go, with strong API and backend development skills.
  • Demonstrated experience designing and developing RESTful APIs, microservices, and event-driven services to support enterprise AI and automation capabilities.
  • Strong hands-on software development experience with the ability to design, build, test, and deploy production-grade applications.
  • Ability to build and maintain a centralized AI agent registry that supports agent onboarding, unique agent identification, metadata management, ownership tracking, lifecycle status, versioning, and auditability.
  • Experience developing user interfaces and operational dashboards for monitoring, managing, and supporting AI agents, workflows, system health, and service activity.
  • Knowledge of data engineering, streaming analytics, and log/telemetry processing
  • Experience integrating applications with identity and access management platforms, including OAuth 2.0, OIDC, scoped tokens, service principals, managed identities, and role-based access controls.


Exempt Status: (Yes= not eligible for overtime pay) (No= eligible for overtime pay)

Yes

Workplace Type:

Remote

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington Bank will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington Bank colleagues, directly or indirectly, will be considered Huntington Bank property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.