Remote Software Support Engineer Jobs in Albany, NY

A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.

Required 

• Strong technical background in BESS, microgrids, or distributed energy resources. 
• Familiarity with BESS techno-economic design and energy market fundamentals, microgrid design software, and energy analytics software. 
• Proven ability to generate leads, manage pipelines, and execute consultative sales strategies. 
• Experience leading software demonstrations and communicating technical details to both technical and nontechnical audiences. 
• Demonstrated success in B2B sales, including closing complex deals. 
• Excellent verbal and written communication skills, strong English proficiency is a must 

Preferred 

• Experience giving professional presentations or public-facing talks, especially at industry events, conferences, or webinars. 
• Background in engineering, renewable energy, power systems, or related technical field. 
• Experience selling into utility, C&I, EPC, or energy developer markets. 
• Minimum 5+ years of B2B related software sales experience 

Key Competencies for Position 

• Excellent communication and presentation skills 
• Technical curiosity and willingness to stay current on microgrid technology trends 
• Strategic thinking and problem-solving ability 
• Strong organizational and pipeline management skills 
• Customer-centric mindset 

What you'll experience working for ULS 

UL Solutions has been pioneering change since 1894 and we're still leading the way. From day one, we've blazed a trail protecting the planet and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up. All in the name of safety science. 

That's where you come in - because none of it could happen without you. It takes passion to protect people, problem-solving to safeguard personal data and conviction to make the world a more sustainable place. It takes bold ideas and brilliant minds to build a better world for future generations across the globe.  

This is more than a job. It's a calling. A passion to use our expertise and play our part in creating a more secure, sustainable world today - and tomorrow. As a member of our safety science community, you'll use your ideas, your energy and your ambition to innovate, challenge and ultimately, help create a safer world. 

Everyone here is unique. But we're also a global community, working together to help create a safer world. Join UL Solutions and you can connect with the brightest minds in the business, all bringing their distinct perspectives and diverse backgrounds together to deliver real change. 

Empowering our customers to keep the world safe means thinking ahead. It means investing in training and empowering our people to learn and innovate. At UL Solutions, we help build a better future - one where everyone benefits. 

Join UL Solutions to be at the center of safety. To learn more about us and the work we do, visitUL.com

Total Rewards: We understand compensation is an important factor as you consider the next step in your career. The base salary for this position is $80,000 - $120,000. Members of the sales function are eligible to participate in the UL Solutions Sales Incentive Plan. The annual target incentive for this position is 55% of the base salary, paid quarterly, and is contingent upon performance. Compensation is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. 

#hybrid

As a member of the sales team, you will be responsible for selling and supporting the sales of HOMER Pro, Grid, and Front software to engineering firms, developers, utilities, and other firms across the industry.  

Lead Generation & Business Development  

• Proactively generate new leads through outreach, networking, and industry engagement. Inbound and outbound lead pursuit activities are expected. 
• Provide HOMER software demonstrations, guiding prospects through relevant workflows, capabilities, and value propositions. 
• Support technical scoping, solution architecture discussions, and pre-sales engineering needs. 
• Build and maintain strong relationships with decisionmakers, influencers, and technical stakeholders. 

Sales & Revenue Generation 

• Own the full B2B sales lifecycle-from lead qualification and needs assessment to proposal development, negotiation, and closing. Internal sales support will be provided. 
• Work closely with strategic customers to identify business challenges and translate them into technical solutions. 
• Maintain a healthy pipeline and consistently meet or exceed quarterly and annual sales targets (KPI). 

Conference & Event Representation 

• Represent UL Solutions and HOMER software as a speaker or panelist at conferences, webinars, customer events, and industry workshops. 
• Deliver compelling presentations that showcase thought leadership in BESS, microgrids, energy digitalization, and software innovation. 

Marketing Collaboration 

• Partner with the marketing team to support campaigns, contribute technical content, and refine messaging for target markets. 
• Provide feedback from the field to improve product positioning, sales collateral, and go-to-market strategy. 

Internal Collaboration 

• Provide client feedback and requests to the product teams 
• Collaborate with counterparts in other segments to identify and exploit synergies from existing clients. Establish regular channels of communication. 
• Attend regular UL Solutions and team meetings. 
• Contribute to the development of the strategy for HOMER software by providing input on customer needs, pain points, trends, etc., to the product team.