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Remote Software Support Engineer Jobs in Albany, NY

Jahnel Group

Senior AI Engineer

Schenectady, NY · On-site +1

$120K - $160K/yr

Jahnel Group's mission is to provide the absolute best environment for software creators to pursue ... Schenectady, New York * 100% Remote for the right candidate Compensation Package (Salary ...

Jahnel Group

Senior AI Engineer

Schenectady, NY · On-site +1

$120K - $160K/yr

Jahnel Group's mission is to provide the absolute best environment for software creators to pursue ... Schenectady, New York * 100% Remote for the right candidate Compensation Package (Salary ...

ClinDCast LLC

Facets Developer

Albany, NY · Remote

Remote Responsibilities and Requirements: - · Develop solution as per specifications. · Enrolment ... software solutions within the Facets system, including customizations, configurations, and ...

micro1 AI

Bioinformatics Software Engineer

Albany, NY · Remote

$80 - $110/hr

Remote micro1 is engaging Computational Biology & Cheminformatics Experts to contribute their ... PubChem, DrugBank) to support AI-driven discovery platforms. * Evaluate compound-target ...

StackandCo

Senior C# .Net Developer

Galway, NY · On-site +1

$55.25 - $73/hr

Net Software Developers to their global development team who can hit the ground running and start ... Benefits package \n * 100% remote working and flexible hours \n \n \n \n \n \n

ACS Consultancy Services

AI/ML Engineer

Albany, NY · Remote

Remote We are currently seeking candidates who meet the following qualifications. Key ... Collaborate with software engineers to integrate AI/ML solutions into production applications and ...

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Showing results 21-40

All JobsSoftware Support Engineer JobsRemote Software Support Engineer JobsRemote Software Support Engineer Jobs in Albany, NY

Remote Software Support Engineer information

See Albany, NY salary details

$39.2K

$90K

$165.3K

How much do remote software support engineer jobs pay per year?

As of Aug 22, 2026, the average yearly pay for remote software support engineer in Albany, NY is $90,016.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,600.00 and $124,100.00 per year, depending on experience, location, and employer.

What does a remote software support engineer do?

A Remote Software Support Engineer assists clients or users with troubleshooting and resolving software issues from a remote location. They diagnose technical problems, provide guidance via email, chat, or phone, and may also help with software installation and updates. In addition to technical expertise, they need strong communication skills to explain solutions clearly. Their work ensures that users can efficiently use software products and minimizes downtime for businesses.

What are some common challenges faced by remote software support engineers and how can they be addressed?

Remote Software Support Engineers often encounter challenges such as troubleshooting complex technical issues without physical access to client systems, managing communication across different time zones, and maintaining clear, effective collaboration with both users and internal teams. To address these, it's helpful to develop strong written communication skills, become proficient with remote diagnostic tools, and establish a structured workflow for tracking and resolving support tickets. Actively participating in regular virtual team meetings and leveraging documentation can also greatly improve problem-solving efficiency and team cohesion.

What are the key skills and qualifications needed to thrive as a remote software support engineer, and why are they important?

To thrive as a Remote Software Support Engineer, you need a solid understanding of software troubleshooting, networking principles, and customer service, often backed by a degree in computer science or related field. Familiarity with ticketing systems (like Zendesk or Jira), remote desktop tools, and certifications such as CompTIA A+ or ITIL are commonly required. Excellent problem-solving, clear communication, and self-motivation are crucial soft skills for addressing user concerns and working independently. These abilities ensure efficient support delivery, high customer satisfaction, and effective resolution of technical issues in a remote environment.

What are popular job titles related to Remote Software Support Engineer jobs in Albany, NY?

For Remote Software Support Engineer jobs in Albany, NY, the most frequently searched job titles are:

What job categories do people searching Remote Software Support Engineer jobs in Albany, NY look for?

The top searched job categories for Remote Software Support Engineer jobs in Albany, NY are:

What cities near Albany, NY are hiring for Remote Software Support Engineer jobs?

Cities near Albany, NY with the most Remote Software Support Engineer job openings:

Remote Software Support Engineer jobs near you
Infographic showing various Remote Software Support Engineer job openings in Albany, NY as of August 2026, with employment types broken down into 60% Full Time, 20% Part Time, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $90,016 per year, or $43.3 per hour.

Senior Windows Developer (C++)

StackandCo

Galway, NY • On-site, Remote

Full-time

Medical, Retirement

Re-posted 21 days ago

Job description

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\n We are working on an excellent new opening for one of our leading clients who operate within the network security industry.<\/span>
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\n Our client are an award winning, market leader and are seeking to hire several Software Engineers.<\/span>
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\n One of their most pressing needs is for an experienced C++ Software Engineer. This is a unique opportunity to work on an innovative project, using cutting edge technology and offering wide scope for career progression.<\/span>
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\n What are they looking for?
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  • Strong academic background in Computer Science, Mathematics or Physics
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  • 5+ years C++ development experience
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  • Strong commercial experience developing in a Windows environment
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  • Strong knowledge of TCP\/IP network protocols
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  • Experience of multi\-threaded Software Development
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  • Experience in C#, Azure, iOS, PHP, SQL, JavaScript all very desirable
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    • Relocation package
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    • Small and inspiring team
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    • Remote working option (must be based in Ireland)
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