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Remote Software Installer Jobs in Texas (NOW HIRING)

Installs, debugs and provides technical maintenance for product and component hardware and software ... Vocational/Trade School preferred #LI-DC1 #LI-Remote * Gains familiarity with Field Service ...

Installs, debugs and provides technical maintenance for product and component hardware and software ... Vocational/Trade School preferred #LI-DC1 #LI-Remote * Gains familiarity with Field Service ...

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Remote Software Installer information

What is the difference between Remote Software Installer vs Remote Software Technician?

AspectRemote Software InstallerRemote Software Technician
Required CredentialsBasic IT certifications, software knowledgeIT certifications, troubleshooting skills
Work EnvironmentRemote, client sites, or support centersRemote, technical support, or client sites
Industry UsageSoftware deployment companies, IT servicesIT support, software companies, tech services
Common Search/ComparisonYesYes

The main difference between a Remote Software Installer and a Remote Software Technician lies in their scope of work. Installers focus primarily on deploying software remotely, while technicians handle troubleshooting and technical support. Both roles often require similar certifications and are used in IT and software industries, but technicians typically have broader technical responsibilities.

What does a Remote Software Installer do?

A Remote Software Installer is responsible for installing, configuring, and updating software on computers or networks from a remote location. They use remote access tools to connect to client devices, troubleshoot installation issues, and ensure that software is properly set up and functioning. This role often involves supporting end-users or organizations by deploying new applications, performing updates, and maintaining software security. Effective communication and technical expertise are essential for resolving problems efficiently and minimizing downtime.

What are some common challenges faced by Remote Software Installers, and how can they be addressed?

Remote Software Installers often encounter challenges such as troubleshooting compatibility issues across different operating systems, dealing with limited access to client systems, and ensuring clear communication with end-users who may have varying technical expertise. To address these, it's important to stay updated with the latest software versions, use remote access tools securely, and develop clear, step-by-step documentation for users. Additionally, building strong problem-solving skills and maintaining proactive communication with other IT team members can help streamline the installation process and resolve issues efficiently.

What are the key skills and qualifications needed to thrive as a Remote Software Installer, and why are they important?

To thrive as a Remote Software Installer, you need strong technical knowledge of software installation, operating systems, networking, and troubleshooting, often backed by relevant IT certifications. Familiarity with remote access tools, deployment software (such as SCCM or PDQ Deploy), and ticketing systems is typically required. Excellent problem-solving, communication, and time management skills help you effectively guide users and resolve issues remotely. These skills ensure smooth software deployment, minimize disruptions, and maintain high client satisfaction in a remote work environment.
What are popular job titles related to Remote Software Installer jobs in Texas? For Remote Software Installer jobs in Texas, the most frequently searched job titles are:
What cities in Texas are hiring for Remote Software Installer jobs? Cities in Texas with the most Remote Software Installer job openings:
IT Programmer/Analyst Intern

IT Programmer/Analyst Intern

CITGO Petroleum Corporation

Houston, TX • On-site, Remote

$14.25 - $19/hr

Internship

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Citgo rating

6.2

Company rating: 6.2 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

52nd of 74 rated oil and gas companies


Job description

CITGO PETROLEUM CORPORATION

CITGO Petroleum Corporation is a recognized leader in the refining industry and operates under the well-known CITGO brand. CITGO owns and operates three refineries located in Lake Charles, LA.; Lemont, IL.; and Corpus Christi, TX, and wholly and/or jointly owns 38 active terminals, six pipelines and three lubricants blending and packaging plants. With approximately 3,300 employees and a combined crude capacity of approximately 807,000 barrels-per-day (bpd), positions CITGO as one of the best-branded supplier companies in the industry.

At CITGO our people are our most important resource.  Our core values are Safety, Integrity, Respect, Accountability, and Care.

Job Summary

The IT intern will play a pivotal by supporting system upgrades, application deployments, risk and compliance assessments, infrastructure management, and end-user support to ensure robust, secure, and efficient technology solutions. Gather and analyze information and provide specifications for solutions.  This position will be located at our Corporate Headquarters in Houston, TX.  This will be an ongoing internship - NOT summer only.

Minimum Qualifications

Required:

  • Must be currently enrolled in a Bachelor's or Graduate degree program in Computer Science, Management Information Systems, or related field.
  • Bachelor’s degree candidates must have at least a sophomore standing or higher.
  • Overall GPA of 3.0 or above (A=4.0) and must provide proof of GPA at time of hire to verify eligibility requirements.
  • Extensive use of Microsoft Excel for technical analysis and reporting.
  • Ability to write and implement CMD scripts to automate routine processes and optimize workflows.
  • Learn and gain skills to provide system and application upgrades in an enterprise setting.
  • Learn and gain skills to provide IT risk, compliance, and vulnerability remediation practices.
  • Familiarity with server, network, and device management concepts.
  • Experience or knowledge of SQL and basic database reporting.
  • Need strong troubleshooting abilities and attention to detail.
  • Ability to manage multiple tasks and communicate effectively with technical and non-technical stakeholders.

Preferred:

  • 20-40 hours per week
Job Duties
  1. Systems Upgrades & Installations
    1. Perform upgrades and installations for software in various environments.
    2. Execute server upgrades for key applications, for software such as Maxevera, Teammate, and PCS.
    3. Install, upgrade, and troubleshoot a wide range of enterprise applications for end-users.
    4. Support installation and configuration of software.
  2. Remote Support & User Management
    1. Manage remote support tool user and group assignments (e.g., Bomgar), including configuration, installation, and access provision.
  3. Security, Risk & Compliance
    1. Assist with conducting risk assessments for multiple software (e.g., Key Café, Xcelerate, iOffice).
    2. Support vulnerability remediation activities for specialized systems and servers by providing security patches.
    3. Update and manage website certificates to maintain secure and compliant operations.
  4. Infrastructure & Device Management
    1. Perform camera server firmware upgrades and assist with hardware replacements and network configuration for modernization projects.
    2. Support implementation projects for conference room technologies (e.g., Chromecast, Clickshare).
    3. Duplicate and upgrade servers as needed for operational efficiency.
  5. Database & Reporting
    1. Aid in database migration processes, ensuring data integrity and system performance improvements (e.g., PCS database).
    2. Generate regular reports using SQL queries (e.g., weekly Raptor SQL reports) to support stakeholders.
  6. Project Contributions
    1. Provide technical and operational support for key projects (e.g., CAI Project), sometimes using Excel for tracking, reporting, and data analysis.
Job Duties II

Job duties displayed above are not all-inclusive, site-specific responsibilities may be assigned. 

Here are the incentives we offer:

• Remote Work options available for eligible positions
• Options are department and/or location specific
• 9/80 Work Schedule Option (where applicable)
• Annual Vacation Incentive (40-120 hours of additional pay) for Eligible Employees
• Paid Vacation Time
• Company-Paid Holidays
• Caregiver Leave
• Excellent 401(k) Match
• Pension Plan

• Performance Incentive

• Company-Paid Sick Leave and Long-Term Disability
• Medical, Dental, & Vision Plans; FSA and HSA options
• Company-Paid Life Insurance for Active Employees
• Healthy Rewards Program
• Service Awards Program
• Educational Assistance Plan
• Dependent Children Scholarships
• Reimbursement for Gym Membership
• Employee Discount Programs
• On-site Health Clinic (select locations)
• On-site Cafeteria (select locations)
• On-site Credit Union and ATM (Corporate office only)
• On-site Fitness Center (select locations)


PLEASE NOTE ALL JOBS DO NOT QUALIFY FOR ALL PERKS

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Requisition ID - 1882 


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