... installation, troubleshooting, problem resolution, and maintenance in a 24/7 support environment. Phone, email, and remote connection software are utilized to resolve customer issues and achieve ...
... installation, troubleshooting, problem resolution, and maintenance in a 24/7 support environment. Phone, email, and remote connection software are utilized to resolve customer issues and achieve ...
Drive up Specialists install, repair, rebuild, and service remote drive up systems, audio and video ... software systems. * Acts as "our customer's best service provider" at all times thereby ensuring ...
Drive up Specialists install, repair, rebuild, and service remote drive up systems, audio and video ... software systems. * Acts as "our customer's best service provider" at all times thereby ensuring ...
Edifecs Senior Software Engineer (EDI) - Remote
Dallas, TX · On-site +1
$77K - $124K/yr
Directs and participates in software/hardware releases and installation tasks. * Analyzes problems ... General Job Information Title Edifecs Senior Software Engineer (EDI) - Remote Grade 27 Work ...
Edifecs Senior Software Engineer (EDI) - Remote
Dallas, TX · On-site +1
$77K - $124K/yr
Directs and participates in software/hardware releases and installation tasks. * Analyzes problems ... General Job Information Title Edifecs Senior Software Engineer (EDI) - Remote Grade 27 Work ...
Oracle WebCenter Sites Admin
Houston, TX · Remote
$21.75 - $27.50/hr
... and Remote Satellite Servers o Familiar with Portal and Content Management concepts o Familiar with Oracle SOA and WebCenter Content o WebCenter Sites Architecture o Software Installation and ...
Oracle WebCenter Sites Admin
Houston, TX · Remote
$21.75 - $27.50/hr
... and Remote Satellite Servers o Familiar with Portal and Content Management concepts o Familiar with Oracle SOA and WebCenter Content o WebCenter Sites Architecture o Software Installation and ...
Software Developer
Austin, TX · Remote
This is a part-time, remote role ideal for a developer experienced in both Alfresco and .NET ... Installation and upgrades * User and permission management * Performance tuning * Backup and ...
Software Developer
Austin, TX · Remote
This is a part-time, remote role ideal for a developer experienced in both Alfresco and .NET ... Installation and upgrades * User and permission management * Performance tuning * Backup and ...
Software Developer
Austin, TX · On-site +1
This is a part-time, remote role ideal for a developer experienced in both Alfresco and .NET ... Installation and upgrades * User and permission management * Performance tuning * Backup and ...
Software Developer
Austin, TX · On-site +1
This is a part-time, remote role ideal for a developer experienced in both Alfresco and .NET ... Installation and upgrades * User and permission management * Performance tuning * Backup and ...
Provide technical support of Software installation packages and minor Quality Assurance. Diagnose ... Manage technical issues with the local\remote R&D and Delivery teams. Retain the technical ...
Provide technical support of Software installation packages and minor Quality Assurance. Diagnose ... Manage technical issues with the local\remote R&D and Delivery teams. Retain the technical ...
... Software, VMWare, EView Technology and other IT Operations vendor portfolios. Our unique quick ... This includes HPE Server Automation (SA) standalone installation in dev and pre-prod as DMA ...
... Software, VMWare, EView Technology and other IT Operations vendor portfolios. Our unique quick ... This includes HPE Server Automation (SA) standalone installation in dev and pre-prod as DMA ...
HealthShare Engineer (Remote Opportunity)
Dallas, TX · On-site +1
Provide strategies and solutions for automating operations and improving software delivery ... installation, configuration, maintenance, or production support. * Experience automating ...
HealthShare Engineer (Remote Opportunity)
Dallas, TX · On-site +1
Provide strategies and solutions for automating operations and improving software delivery ... installation, configuration, maintenance, or production support. * Experience automating ...
Provide strategies and solutions for automating operations and improving software delivery ... installation, configuration, maintenance, or production support. * Experience automating ...
Provide strategies and solutions for automating operations and improving software delivery ... installation, configuration, maintenance, or production support. * Experience automating ...
Remote / Territory-Based Compensation: Commission-Only (High Earning Potential) Company Overview ... Present and sell EV charging solutions, including hardware, software, installation services, and ...
Remote / Territory-Based Compensation: Commission-Only (High Earning Potential) Company Overview ... Present and sell EV charging solutions, including hardware, software, installation services, and ...
Remote / Territory-Based Compensation: Commission-Only (High Earning Potential) Company Overview ... Present and sell EV charging solutions, including hardware, software, installation services, and ...
Remote / Territory-Based Compensation: Commission-Only (High Earning Potential) Company Overview ... Present and sell EV charging solutions, including hardware, software, installation services, and ...
Remote / Territory-Based Compensation: Commission-Only (High Earning Potential) Company Overview ... Present and sell EV charging solutions, including hardware, software, installation services, and ...
Remote / Territory-Based Compensation: Commission-Only (High Earning Potential) Company Overview ... Present and sell EV charging solutions, including hardware, software, installation services, and ...
Implementation Specialist I
San Angelo, TX · On-site +1
Perform on-site and remote installation, configuration, and customer training. * Oversee the ... Software life cycle knowledge * Aptitude to quickly become a TCP systems expert. * Advanced problem ...
Implementation Specialist I
San Angelo, TX · On-site +1
Perform on-site and remote installation, configuration, and customer training. * Oversee the ... Software life cycle knowledge * Aptitude to quickly become a TCP systems expert. * Advanced problem ...
Distribution Engineer (remote)
Dallas, TX · On-site +1
Knowledge of electrical design including the selection and installation of conductors, insulators ... etc.) using software such as CYME, ETAP, EasyPower, SKM.- Experience with substation and ...
Distribution Engineer (remote)
Dallas, TX · On-site +1
Knowledge of electrical design including the selection and installation of conductors, insulators ... etc.) using software such as CYME, ETAP, EasyPower, SKM.- Experience with substation and ...
Windows QA Engineer (IT Systems & Endpoint Management) - Remote
Dallas, TX · On-site +1
$90K - $110K/yr
Windows QA Engineer (IT Systems & Endpoint Management) - Remote Overview We are seeking a detail ... Validate software packages, installations, upgrades, and configurations in Windows environments.
Windows QA Engineer (IT Systems & Endpoint Management) - Remote
Dallas, TX · On-site +1
$90K - $110K/yr
Windows QA Engineer (IT Systems & Endpoint Management) - Remote Overview We are seeking a detail ... Validate software packages, installations, upgrades, and configurations in Windows environments.
Windows QA Engineer (IT Systems & Endpoint Management) - Remote
Dallas, TX · On-site +1
$90K - $110K/yr
Windows QA Engineer (IT Systems & Endpoint Management) - Remote Overview We are seeking a detail ... Validate software packages, installations, upgrades, and configurations in Windows environments.
Windows QA Engineer (IT Systems & Endpoint Management) - Remote
Dallas, TX · On-site +1
$90K - $110K/yr
Windows QA Engineer (IT Systems & Endpoint Management) - Remote Overview We are seeking a detail ... Validate software packages, installations, upgrades, and configurations in Windows environments.
Windows QA Engineer (IT Systems & Endpoint Management) - Remote
Dallas, TX · On-site +1
$90K - $110K/yr
Windows QA Engineer (IT Systems & Endpoint Management) - Remote Overview We are seeking a detail ... Validate software packages, installations, upgrades, and configurations in Windows environments.
Windows QA Engineer (IT Systems & Endpoint Management) - Remote
Dallas, TX · On-site +1
$90K - $110K/yr
Windows QA Engineer (IT Systems & Endpoint Management) - Remote Overview We are seeking a detail ... Validate software packages, installations, upgrades, and configurations in Windows environments.
Network Administrator - Remote
Dallas, TX · On-site +1
$55K - $88K/yr
Installs, configures, and maintains network hardware, software, and Azure components including ... Use office equipment (in office or remote) * Communicate verbally and in writing US Anesthesia ...
Network Administrator - Remote
Dallas, TX · On-site +1
$55K - $88K/yr
Installs, configures, and maintains network hardware, software, and Azure components including ... Use office equipment (in office or remote) * Communicate verbally and in writing US Anesthesia ...
Network Administrator - Remote
Dallas, TX · On-site +1
$55K - $88K/yr
Installs, configures, and maintains network hardware, software, and Azure components including ... Use office equipment (in office or remote) * Communicate verbally and in writing US Anesthesia ...
Network Administrator - Remote
Dallas, TX · On-site +1
$55K - $88K/yr
Installs, configures, and maintains network hardware, software, and Azure components including ... Use office equipment (in office or remote) * Communicate verbally and in writing US Anesthesia ...
Remote Software Installer information
What is the difference between Remote Software Installer vs Remote Software Technician?
| Aspect | Remote Software Installer | Remote Software Technician |
|---|---|---|
| Required Credentials | Basic IT certifications, software knowledge | IT certifications, troubleshooting skills |
| Work Environment | Remote, client sites, or support centers | Remote, technical support, or client sites |
| Industry Usage | Software deployment companies, IT services | IT support, software companies, tech services |
| Common Search/Comparison | Yes | Yes |
The main difference between a Remote Software Installer and a Remote Software Technician lies in their scope of work. Installers focus primarily on deploying software remotely, while technicians handle troubleshooting and technical support. Both roles often require similar certifications and are used in IT and software industries, but technicians typically have broader technical responsibilities.
What does a remote software installer do?
What are some common challenges faced by remote software installers, and how can they be addressed?
What are the key skills and qualifications needed to thrive as a remote software installer?

Full-time
Posted 21 days ago
Job description
SUPPORT TECHNICIAN (With Emphasis on FieldSyte)
Department: Support
Reports to: FieldSyte Lead/VP of Support and Training
Division: Remote
Classification: Salary/Exempt/Full-time
JOB SUMMARY
A FieldSyte Support Technician is responsible for providing frontline technical support services to Milsoft customers, including installation, troubleshooting, problem resolution, and maintenance in a 24/7 support environment. Phone, email, and remote connection software are utilized to resolve customer issues and achieve customer satisfaction. The position will require some travel and after-hours on-call support time.
ESSENTIAL FUNCTIONS
- Directly resolves technical support inquiries through remote troubleshooting and diagnostics to ensure that all FieldSyte modules and services function properly
- Advises customers on system settings and configurations that favorably impact software performance and user experience
- Must be able to turn customer concerns and requests into detailed tickets, including reproduction steps, for action by the Development team
- Translate complex operational and system processes into clear instructions and/or explanations as knowledge articles
- Document all customer interactions in a support ticketing system
- Adapt to new technologies and changes in software functionality through continuous product release cycles
- Upholds, safeguards, and promotes Milsoft's values and philosophy relating particularly to ethics, integrity, and corporate responsibility
- Any other duties that may be necessary or assigned from time to time. Such additional duties will not normally change the scope of the job
QUALIFICATIONS
- Bachelor's degree in GIS, Computer Science, Information Technology, or equivalent work experience
- Expertise in using electrical infrastructure design and staking software
- Familiarity with MultiSpeak or CIM standards for utility data integration is preferred
- Experience understanding SQL statements and creating SQL queries for data management
- Knowledge of Microsoft server/client operating systems, network architecture, and components
- Proficiency with mobile application deployment for both Android and iOS devices
- Must be able to effectively communicate with customers, both verbally and in writing
About Milsoft Utility Solutions
Sourced by ZipRecruiter
Industry
Software development
Company size
51 - 200 Employees
Headquarters location
Abilene, TX, US
Year founded
1989