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Remote Software Developer Jobs in Ocala, FL (NOW HIRING)

Remote Software Developer information

See Ocala, FL salary details

$44.6K

$103.9K

$154.3K

How much do remote software developer jobs pay per year?

As of Jul 4, 2026, the average yearly pay for remote software developer in Ocala, FL is $103,947.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,600.00 and $120,800.00 per year, depending on experience, location, and employer.

What Is the Job of Remote Software Developers?

Remote software developers design and create computer software programs and systems for their employer or client. Unlike in-house software developers, remote software developers work from home or another location outside of the office. As a remote software developer, you discuss the kind of program you need to create, making sure to clarify with your department or with your client what they need in their application. You may develop an entirely new program or improve an existing one. Remote developers are responsible for a program’s overall framework, and they design precise workflow charts that explain to programmers what code is needed for different aspects of the program. Remote software developers also design tests and protocols for the QA department to follow when they are testing the application.

What is the difference between Remote Software Developer vs Remote Web Developer?

AspectRemote Software DeveloperRemote Web Developer
Required SkillsProgramming languages, software architecture, codingHTML, CSS, JavaScript, front-end/back-end web development
Work EnvironmentSoftware companies, tech firms, startupsWeb agencies, digital agencies, tech companies
CertificationsComputer Science degree, coding bootcampsWeb development certifications, HTML/CSS courses
Common UsageDeveloping applications, software solutionsBuilding websites, web applications

Remote Software Developers focus on creating software applications and systems, requiring programming skills and software architecture knowledge. Remote Web Developers specialize in designing and building websites and web applications, often with expertise in HTML, CSS, and JavaScript. While both roles involve coding and can be remote, their primary focus and skill sets differ, making it important to choose the role that aligns with your expertise and career goals.

How do remote software developers stay connected and collaborate effectively with their teams?

Remote software developers typically use a variety of collaboration tools, such as Slack, Microsoft Teams, and Zoom, to communicate with colleagues and participate in daily stand-ups or sprint planning meetings. Version control systems like GitHub or GitLab are essential for code collaboration and review. Regular check-ins, clear documentation, and agile workflows help ensure everyone stays aligned and productive despite working from different locations. Proactive communication and time management are crucial for overcoming the challenges of remote work and successfully contributing to team goals.

What is a Remote Software Developer?

A Remote Software Developer is a professional who designs, builds, and maintains software applications while working from a location outside of a traditional office, often from home or another remote setting. These developers collaborate with team members using online communication and project management tools. Remote work allows for greater flexibility and access to global job opportunities, but it also requires strong self-motivation and communication skills. Companies hire remote software developers to tap into a wider talent pool and to offer flexible work arrangements.

What are the key skills and qualifications needed to thrive as a Remote Software Developer, and why are they important?

To thrive as a Remote Software Developer, you need strong programming skills, problem-solving ability, and a relevant degree or equivalent experience in computer science or software engineering. Familiarity with common development tools (such as Git, Visual Studio Code, and CI/CD platforms) and frameworks, as well as knowledge of cloud services, are typically required. Excellent communication, self-motivation, and time management skills help you collaborate effectively and stay productive in a remote setting. These skills and qualities are essential for delivering high-quality software, meeting deadlines, and contributing to distributed teams.
What are the most commonly searched types of Software Developer jobs in Ocala, FL? The most popular types of Software Developer jobs in Ocala, FL are:
What are popular job titles related to Remote Software Developer jobs in Ocala, FL? For Remote Software Developer jobs in Ocala, FL, the most frequently searched job titles are:
What job categories do people searching Remote Software Developer jobs in Ocala, FL look for? The top searched job categories for Remote Software Developer jobs in Ocala, FL are:
What cities near Ocala, FL are hiring for Remote Software Developer jobs? Cities near Ocala, FL with the most Remote Software Developer job openings:
Infographic showing various Remote Software Developer job openings in Ocala, FL as of June 2026, with employment types broken down into 25% Internship, and 75% Full Time. Highlights an 100% In-person job distribution, with an average salary of $103,947 per year, or $50 per hour.
Customer Support Specialist

Customer Support Specialist

Argus Medical Management

The Villages, FL • Remote

$24 - $26/hr

Full-time

Posted 7 days ago


Job description

About DrKumo

DrKumo is a leader in secure, intelligent digital health solutions for Chronic Care. We are a digital health technology company recently awarded, alongside three other vendors, a $1.032 billion contract with the U.S. Department of Veterans Affairs for Remote Patient Monitoring Home Telehealth (RPM-HT).

Our platform integrates real-time digital health technologies, AI/ML, and disease management protocols to empower patients and support healthcare providers. DrKumo holds URAC Full Accreditation in Telehealth Support Services and complies with military-grade security standards, including FIPS 140-3 and NIST requirements.

The Role

We are seeking a remote, bilingual (English/Spanish) Customer Support Specialist to serve as the first point of contact for technical support and enrollment assistance for end-users, including U.S. Veterans.

This role supports users across their full lifecycle, from pre-boarding and onboarding through daily device use, ensuring connected medical devices and software platforms remain functional, secure, and easy to use. The position requires participation in a rotating schedule aligned to Eastern Time (ET) to meet contractual coverage requirements.

Required Coverage Windows (Eastern Time)

  • Monday – Friday: 7:00 AM – 9:00 PM
  • Saturday, Sunday & Federal Holidays: 2:00 PM – 6:00 PM
  • Must be willing to work rotating shifts, weekends, and federal holidays aligned to ET coverage

Essential Job Functions

Customer Support & First Touch Resolution

  • Staff the remote Customer Call Center to ensure appropriate coverage while consistently applying and improving First Touch Resolution (FTR) practices
  • Provide front-line troubleshooting support for DrKumo's ecosystem, including connected medical devices, cellular connectivity, and software platforms
  • Diagnose and resolve device connectivity issues, pairing errors, and software navigation problems
  • Guide users through proper device setup and usage to ensure accurate data transmission

Help Desk Operations & Documentation

  • Record, track, and document all support interactions accurately in the ticketing system, including bilingual support notes
  • Keep users informed of the status of unresolved issues through timely updates and follow-ups
  • Escalate unresolved technical or clinical issues to Engineering or Care Management teams in accordance with defined escalation protocols
  • Conduct inbound and outbound calls, including welcome calls for newly enrolled users

Onboarding, Training & Knowledge Management

  • Perform remote virtual walkthroughs to support pre-boarding and onboarding
  • Assist clinical staff with provider portal navigation and end-users with in-home device setup
  • Translate complex technical processes into clear, step-by-step instructions for non-technical users
  • Maintain and improve technical knowledge of DrKumo hardware and software solutions over time

Collaboration, Compliance & Quality

  • Develop and maintain strong working relationships with Patient Services, Engineering, Development, and other internal teams
  • Work in accordance with Quality System requirements and all Corporate and Departmental policies and procedures
  • Demonstrate knowledge of applicable laws, regulations, and policies, including patient privacy and data security protections
  • Adhere to rotating schedules to ensure coverage during required contract hours

Qualifications

  • 5+ years of call center experience supporting telehealth and remote patient populations, preferred.
  • Bilingual proficiency in English and Spanish (verbal and written)
  • Experience supporting SaaS platforms and connected hardware devices
  • Prior inbound and outbound technical support experience
  • Strong technical documentation and written communication skills
  • Comfortable conducting remote walkthroughs and user training sessions
  • Experience in healthcare, telehealth, or other regulated environments
  • Familiarity with call center operations, ticketing systems, and escalation workflows

Job Type: Full-time, Direct Hire

Pay: $24-26 per hour

Hours: Mon-Fri with rotating weekends and holidays, 40 hours per week

DrKumo is an Equal Opportunity Employer.

After applying through the job board, feel free to submit your application through the Dr. Kumo Careers site for higher visibility: https://careers.drkumo.com