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Remote Simple Mobile Jobs (NOW HIRING)

VIMO

Call Center Remote Customer Service Representative

$17 - $19/hr

Our vision has always been to make finding and enrolling in health insurance simple, this is more ... NOT compatible with Mobile Internet Service Providers and/or Satellite. * NOT compatible with Wi-Fi ...

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Remote Simple Mobile information

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How much do remote simple mobile jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for remote simple mobile in the United States is $17.37, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Mobile Support Specialist, and why are they important?

To thrive as a Remote Mobile Support Specialist, you need a solid understanding of mobile devices, troubleshooting skills, and experience with customer service, typically supported by a high school diploma or equivalent. Familiarity with mobile operating systems (iOS, Android), remote support tools, and ticketing systems is essential. Strong communication, patience, and problem-solving abilities help you address customer concerns effectively from a distance. These skills are crucial for delivering efficient technical support, ensuring customer satisfaction, and resolving issues promptly in a remote work environment.

What are some common challenges faced by Remote Simple Mobile support representatives, and how can they be managed effectively?

Remote Simple Mobile support representatives often encounter challenges such as handling high call volumes, resolving complex customer issues without face-to-face interaction, and navigating multiple digital support platforms. To manage these effectively, it's important to develop strong communication skills, stay organized, and make use of available knowledge bases and support tools. Collaborating with team members through chat or video calls can also help resolve customer issues more efficiently and build a sense of teamwork, even in a remote environment.

What is a Remote Simple Mobile job?

A Remote Simple Mobile job typically refers to a position where an employee provides customer support or technical assistance for Simple Mobile, a prepaid wireless service provider, while working remotely from home or another location. These jobs often involve helping customers with issues related to their mobile plans, devices, payments, and activations through phone, chat, or email. Remote Simple Mobile jobs are popular for their flexibility and the ability to work from anywhere with a reliable internet connection.

What is the difference between Remote Simple Mobile vs Remote Mobile Customer Support Specialist?

AspectRemote Simple MobileRemote Mobile Customer Support Specialist
Required CredentialsBasic mobile retail knowledge, customer service skillsCustomer service experience, mobile industry familiarity
Work EnvironmentRemote, retail or call center settingRemote, customer support via phone/email/chat
Employer & Industry UsageMobile retail stores, telecom providersTelecom companies, mobile service providers

Remote Simple Mobile typically involves retail sales and basic customer service for mobile devices, often in a retail or call center environment. In contrast, Remote Mobile Customer Support Specialists focus on providing technical support and troubleshooting remotely for mobile service issues. Both roles require customer service skills and familiarity with mobile products but differ in their specific responsibilities and work settings.

More about Remote Simple Mobile jobs
What cities are hiring for Remote Simple Mobile jobs? Cities with the most Remote Simple Mobile job openings:
What states have the most Remote Simple Mobile jobs? States with the most job openings for Remote Simple Mobile jobs include:
What job categories do people searching Remote Simple Mobile jobs look for? The top searched job categories for Remote Simple Mobile jobs are:
Remote Simple Mobile jobs near you
Infographic showing various Remote Simple Mobile job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 17% Part Time, 11% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,134 per year, or $17.4 per hour.

Spanish Bilingual Remote Customer Service Representative

VIMO

Remote

$19 - $20.50/hr

Other

Medical, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Spanish Bilingual Remote Customer Service Representative

Hot Job

Fully Remote

Salary Range $19.00 - $20.50 Hourly Position Type Full Time Category Customer Service

Description

It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.

Full-time/Seasonal

$19.00/hr. Spanish Bilingual, plus performance incentives

Requirements

  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 100 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with mobile internet service providers and/or satellites.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders (For example, T-Mobile is not compatible with our internal systems)
Qualifications

Essential Responsibilities

  • Inbound/Outbound Calls
  • Deliver the highest level of customer service experience consistently
  • Manage customer accounts and provide technical support
  • Application Data Entry
  • Online chat inquiries as assigned
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)
  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
  • Adhere to regulated guidelines for communications via all channels

Qualifications

  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven

What We Offer

  • Paid Training
  • Full-Time, Seasonal role
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)

Preferred Experience (not required)

  • Previous experience in customer support or technical support role
  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
  • Previous experience in a Call Center
  • Familiarity with CRM systems and practices
  • Spanish Bilingual, a plus

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