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Remote Simple Mobile Jobs in Illinois (NOW HIRING)

WorkWave

Account Manager - SMB Sales

Chicago, IL · On-site +1

$65K - $70K/yr

Our vision is simple but powerful: empower the world's mobile service workers to build a brighter ... Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote ...

WorkWave

Enterprise Sales Engineer

Chicago, IL · On-site +1

$115K - $120K/yr

Our vision is simple but powerful: empower the world's mobile service workers to build a brighter ... Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote ...

Vivid Seats

Creator in Residence

Chicago, IL · Remote

$300/wk

Your job is simple: go where the excitement is and bring fans along for the ride. As the face of ... Remote, US-based * Rate: $300 per video What You'll Do * Attend major concerts, sporting events ...

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All JobsSimple Mobile JobsRemote Simple Mobile JobsRemote Simple Mobile Jobs in Illinois

Remote Simple Mobile information

What is a Remote Simple Mobile?

A Remote Simple Mobile job typically refers to a position where an employee provides customer support or technical assistance for Simple Mobile, a prepaid wireless service provider, while working remotely from home or another location. These jobs often involve helping customers with issues related to their mobile plans, devices, payments, and activations through phone, chat, or email. Remote Simple Mobile jobs are popular for their flexibility and the ability to work from anywhere with a reliable internet connection.

What are the key skills and qualifications needed to thrive as a Remote Simple Mobile support specialist?

To thrive as a Remote Mobile Support Specialist, you need a solid understanding of mobile devices, troubleshooting skills, and experience with customer service, typically supported by a high school diploma or equivalent. Familiarity with mobile operating systems (iOS, Android), remote support tools, and ticketing systems is essential. Strong communication, patience, and problem-solving abilities help you address customer concerns effectively from a distance. These skills are crucial for delivering efficient technical support, ensuring customer satisfaction, and resolving issues promptly in a remote work environment.

What are some common challenges faced by Remote Simple Mobile support representatives, and how can they be managed effectively?

Remote Simple Mobile support representatives often encounter challenges such as handling high call volumes, resolving complex customer issues without face-to-face interaction, and navigating multiple digital support platforms. To manage these effectively, it's important to develop strong communication skills, stay organized, and make use of available knowledge bases and support tools. Collaborating with team members through chat or video calls can also help resolve customer issues more efficiently and build a sense of teamwork, even in a remote environment.

What is the difference between Remote Simple Mobile vs Remote Mobile Customer Support Specialist?

AspectRemote Simple MobileRemote Mobile Customer Support Specialist
Required CredentialsBasic mobile retail knowledge, customer service skillsCustomer service experience, mobile industry familiarity
Work EnvironmentRemote, retail or call center settingRemote, customer support via phone/email/chat
Employer & Industry UsageMobile retail stores, telecom providersTelecom companies, mobile service providers

Remote Simple Mobile typically involves retail sales and basic customer service for mobile devices, often in a retail or call center environment. In contrast, Remote Mobile Customer Support Specialists focus on providing technical support and troubleshooting remotely for mobile service issues. Both roles require customer service skills and familiarity with mobile products but differ in their specific responsibilities and work settings.

What are popular job titles related to Remote Simple Mobile jobs in Illinois?

For Remote Simple Mobile jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Remote Simple Mobile jobs in Illinois look for?

The top searched job categories for Remote Simple Mobile jobs in Illinois are:

What cities in Illinois are hiring for Remote Simple Mobile jobs?

Cities in Illinois with the most Remote Simple Mobile job openings:

Remote Simple Mobile jobs near you
Infographic showing various Remote Simple Mobile job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 13% Part Time, and 8% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution.

Spanish Bilingual Remote Customer Service Representative

VIMO INC.

Rockford, IL • Remote

$19 - $20.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 29 days ago

Job description

It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo, there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.

Full-time/Seasonal

· $19.00/hr. Spanish Bilingual, plus performance incentives

Requirements

  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 100 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with mobile internet service providers and/or satellites.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapters/extenders
    (For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities   

  • Inbound/Outbound Calls 

  • Deliver the highest level of customer service experience consistently 

  • Manage customer accounts and provide technical support 

  • Application Data Entry 

  • Online chat inquiries as assigned 

  • Interpret and follow defined procedures and policies 

  • Creative problem-solving skills 

  • Flexibility and adaptability to changing projects and updates  

  • Time and task management (multitasking and task prioritization) 

  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams  

  • Adhere to regulated guidelines for communications via all channels 

Qualifications  

  • Moderate to Advanced computer skills  

  • High level of comfort learning new technology 

  • High level of professionalism 

  • Excellent verbal and written communication skills 

  • Comfortable working from home 

  • Self-motivated and success-driven 

What We Offer  

  • Paid Training 

  • Full-Time, Seasonal role 

  • Performance and attendance-based incentives, in addition to the base pay 

  • The convenience of working from home 

  • Collaborative and supportive team environment   

  • 401K Match  

  • Individual Coverage HRA (ICHRA) 

  • Paid time off (PTO) 

Preferred Experience (not required)  

  • Previous experience in customer support or technical support role  

  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act  

  • Previous experience in a Call Center  

  • Familiarity with CRM systems and practices  

  • Spanish Bilingual, a plus

Apply