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Remote Shopify Chat Support Jobs in Seattle, WA (NOW HIRING)

... chat, reviews, and commerce integrations), ensuring the stack works together to support customer ... and Shopify-owning configuration standards, access controls, and day-to-day upkeep to ensure ...

Remote Customer Service Specialist

Kent, WA ยท On-site +1

$19.25 - $25.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Remote Customer Service Specialist

Seattle, WA ยท On-site +1

$19.25 - $25.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

TikTok Shop Growth Consultant

Seattle, WA ยท Remote

$56K - $65K/yr

AfterShip integrates seamlessly with eCommerce platforms including Shopify and TikTok Shop, and ... This is a fully remote, 6-month contract role with the potential for extension based on business ...

Revenue Operations Lead

Seattle, WA ยท Remote

$90K - $160K/yr

Career Renew is recruiting for one of its clients a Revenue Operations Lead - this is a remote ... Support enterprise deal operations by handling procurement paperwork, security reviews, and custom ...

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Remote Shopify Chat Support information

See Seattle, WA salary details

$43

$76

$93

How much do remote shopify chat support jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for remote shopify chat support in Seattle, WA is $76.60, according to ZipRecruiter salary data. Most workers in this role earn between $51.97 and $91.11 per hour, depending on experience, location, and employer.

What is the difference between Remote Shopify Chat Support vs Remote Shopify Customer Service Representative?

AspectRemote Shopify Chat SupportRemote Shopify Customer Service Representative
Primary RoleHandling live chat inquiries related to Shopify storesProviding overall customer support via various channels
Skills & CertificationsKnowledge of Shopify platform, excellent communication skillsCustomer service experience, familiarity with Shopify often preferred
Work EnvironmentOnline, chat-based support within Shopify storesRemote, multi-channel support including chat, email, phone
Industry UsageCommon in e-commerce and retail sectors using ShopifyWidespread across e-commerce, retail, and service industries

While both roles involve supporting Shopify customers remotely, Remote Shopify Chat Support focuses specifically on live chat interactions related to Shopify stores, requiring platform-specific knowledge. In contrast, Remote Shopify Customer Service Representatives handle broader customer inquiries across multiple channels, often with a wider range of issues. Understanding these differences helps job seekers identify the best fit for their skills and career goals.

What are the most commonly searched types of Shopify Chat Support jobs in Seattle, WA? The most popular types of Shopify Chat Support jobs in Seattle, WA are:
What are popular job titles related to Remote Shopify Chat Support jobs in Seattle, WA? For Remote Shopify Chat Support jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Remote Shopify Chat Support jobs in Seattle, WA look for? The top searched job categories for Remote Shopify Chat Support jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Remote Shopify Chat Support jobs? Cities near Seattle, WA with the most Remote Shopify Chat Support job openings:

Ecommerce Growth & Conversion Manager (DTC, Amazon, TikTok Shop)

Tumblerware

Issaquah, WA โ€ข Remote

$120K - $135K/yr

Full-time

Posted 5 days ago


Job description

Location: Remote (United States)
Summary:

Weโ€™re looking for someone who can turn products, campaigns, and ideas into revenue across every channel we sell.

This is a hands-on ecommerce role with real ownership. You wonโ€™t just analyze performance or run isolated testsโ€”youโ€™ll execute. Youโ€™ll own how our products are merchandised and converted across Shopify (DTC), Amazon, and emerging channels like TikTok Shop.

Youโ€™ll work closely with marketing and creative, but your focus is clear: make sure everything converts.

This role is suited for someone who has operated in a hands-on ecommerce or growth role and wants full ownership of outcomes, not just a piece of the process.

Responsibilities:
  • Own conversion performance across DTC (Shopify), Amazon, and emerging channels
  • Turn campaigns and product strategies into high-converting buying experiences
  • Optimize product pages, listings, and funnel flows end-to-end
  • Identify conversion gaps and implement improvements quickly
  • Work hands-on across copy, page structure, and merchandising
  • Partner cross-functionally with marketing, creative, and product teams
  • Apply insights across channels (e.g., Amazon learnings to DTC)
  • Define and coordinate execution support (freelancers, agencies, developers as needed)

Qualifications:
  • 4โ€“7+ years of experience in ecommerce, growth, or conversion-focused roles
  • Proven track record of driving measurable revenue impact
  • Hands-on experience with Shopify (site content, merchandising, basic theme changes)
  • Experience managing or optimizing Amazon listings
  • Familiarity with emerging commerce channels (e.g., TikTok Shop)
  • Strong understanding of how customers buy across different platforms
  • Comfortable executing across copy, layout, and basic UX decisions
  • Ability to move quickly, prioritize impact, and iterate without overengineering
  • Experience working with cross-functional teams and external partners
Key Success Attributes:
  • Ownership and Impact
  • Curiosity-Driven Culture
  • Fast-Paced Environment

Employment Information:
This position is Remote in the United States
Compensation: ย $120,000 - $135,000/year + bonus + equity
About Tumbler:
At Tumbler, weโ€™re not just revolutionizing kitchen tools; weโ€™re creating a workplace where innovation, collaboration, and personal growth thrive. We are passionate about empowering our team to take ownership of their work, think creatively, and make a meaningful impact every day.
Our journey started with a simple idea: to make knife maintenance accessible and efficient. Today, we bring that same simplicity and excellence to how we operate as a team. We believe that great ideas come from empowered people, and weโ€™re committed to fostering an environment where everyone can grow, contribute, and succeed.
Join us and make your mark at Tumbler, where great work leads to great resultsโ€”and great careers.

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