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Remote Service Jobs in Austin, TX (NOW HIRING)

Remote Customer Service Specialist

Austin, TX ยท On-site +1

$16.75 - $22.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Remote- Customer Experience Service +

Austin, TX ยท Remote

$15.75 - $21.50/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

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Remote Service information

See Austin, TX salary details

$37

$47

$56

How much do remote service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote service in Austin, TX is $47.65, according to ZipRecruiter salary data. Most workers in this role earn between $42.88 and $52.40 per hour, depending on experience, location, and employer.

What is a remote service?

A Remote Service job involves providing customer support, technical assistance, or troubleshooting services from a remote location, rather than in person. Professionals in this role typically use phone, email, chat, or video conferencing tools to assist customers or clients. These jobs are common in IT support, customer service, and technical troubleshooting industries. Remote Service roles require strong communication skills, problem-solving abilities, and proficiency with digital tools to effectively resolve customer issues.

What are the key skills and qualifications needed to thrive in a remote service position?

To thrive as a Remote Service professional, you need strong problem-solving abilities, excellent communication skills, and a solid understanding of relevant technical or customer support knowledge, often backed by prior experience or specialized training. Familiarity with remote support platforms, CRM systems, and troubleshooting tools is typically required, and certifications in IT support or customer service can be advantageous. Superior time management, adaptability, and empathy are essential soft skills for working independently and supporting clients in a virtual environment. These skills and tools are crucial for delivering effective solutions and maintaining high customer satisfaction from a remote setting.

What are the typical challenges faced in a remote service position, and how can they be managed?

One common challenge in Remote Service roles is effectively diagnosing and resolving issues without being physically present, which requires strong analytical skills and clear virtual communication. Managing a consistently high volume of support requests while maintaining quality service can also be demanding, so strong organizational and multitasking abilities are vital. Remote Service professionals often collaborate with distributed teams, making regular virtual meetings and detailed documentation important for coordination. Proactively seeking feedback, using collaboration tools, and staying current with company protocols can help overcome these challenges and excel in the position.

What are the most commonly searched types of Service jobs in Austin, TX?

The most popular types of Service jobs in Austin, TX are:

What job categories do people searching Remote Service jobs in Austin, TX look for?

The top searched job categories for Remote Service jobs in Austin, TX are:

What cities near Austin, TX are hiring for Remote Service jobs?

Cities near Austin, TX with the most Remote Service job openings:

Infographic showing various Remote Service job openings in Austin, TX as of June 2026, with employment types broken down into 71% Full Time, 20% Part Time, and 9% Contract. Highlights an 35% Physical, 3% Hybrid, and 62% Remote job distribution, with an average salary of $99,120 per year, or $47.7 per hour.

Licensed Clinical Social Worker - Remote Detox Services

Bright Sky Social Work Services

Austin, TX โ€ข Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New


Job description

Position Overview

Bright Sky Social Work Services is seeking a dedicated and skilled Licensed Clinical Social Worker (LCSW) with a passion for supporting individuals in recovery at our remote detox center. This full-time position offers a unique opportunity to provide essential mental health services and therapeutic interventions to clients navigating the complexities of substance use disorders and associated mental health challenges. Through evidence-based practices and a client-centered approach, you will play a vital role in fostering resilience and promoting overall well-being.

About the Organization

Bright Sky Social Work Services is a leading outpatient mental health clinic located in Austin, Texas, committed to delivering high-quality mental health care to individuals of all ages. Our mission is to create a supportive and healing environment that prioritizes our clients' mental health needs. We specialize in the diagnosis, treatment, and management of various mental health conditions, including depression, anxiety, and trauma-related disorders, ensuring that each client receives personalized care tailored to their unique experiences.

Work Environment

This position is remote, allowing flexibility in your work-life balance while still connecting with clients who need our support. Our team fosters a collaborative atmosphere where licensed professionals share insights and strategies to enhance treatment outcomes. We utilize cutting-edge telehealth technology to maintain quality care and regular check-ins with our clients, empowering them to engage actively in their recovery process.

Key Responsibilities
  • Conduct comprehensive psychosocial assessments to gather detailed information about clients' mental health concerns, strengths, and available resources.
  • Provide individualized therapy for clients using evidence-based modalities such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and trauma-focused therapy.
  • Develop and implement tailored treatment plans in collaboration with clients, establishing measurable goals and effective interventions.
  • Facilitate group therapy sessions, psychoeducation classes, and support groups to provide community and shared experiences for clients.
  • Participate actively in multidisciplinary treatment teams to ensure coordinated care and effective communication among all professionals involved.
  • Conduct crisis interventions and risk assessments to ensure client safety, providing immediate support as needed.
  • Maintain detailed documentation in compliance with ethical and legal standards while ensuring confidentiality.
Patient Population / Client Focus

Our diverse clientele includes individuals seeking assistance with substance use disorders and mental health challenges intertwined with their recovery journey. As a Licensed Clinical Social Worker at our detox center, you will work with clients facing various levels of mental health concerns, including but not limited to depression, anxiety, and trauma-related disorders. Your compassionate approach and expertise will be instrumental in guiding them through their healing process.

Qualifications
  • A Master's degree in Social Work from an accredited program.
  • Active state licensure as a Licensed Clinical Social Worker (LCSW).
  • A minimum of two years of experience in a mental health or outpatient setting, particularly in the context of substance use treatment.
  • Strong knowledge of evidence-based therapeutic modalities and treatment approaches.
  • Demonstrated excellence in interpersonal communication, assessment skills, and a commitment to client-centered care.
Preferred Experience

While all applicants are encouraged to apply, candidates with specialized training in substance use treatment methods, crisis intervention, or trauma-informed care will be given priority. Experience with telehealth platforms and remote service delivery will also be beneficial in this role.

Compensation and Benefits

The salary for this position ranges from USD 60,000 to 100,000 annually, commensurate with experience and qualifications. Additionally, we offer a comprehensive benefits package that includes:

  • Health insurance coverage (medical, dental, and vision) to keep you and your family healthy.
  • Retirement planning options with employer matching contributions, ensuring your long-term financial security.
  • Generous paid time off, encompassing vacation days, personal days, and holidays to support work-life balance.
  • Access to continuing education and training programs dedicated to enhancing your clinical skills and professional growth.
  • A sign-on bonus to welcome you into our team and recognize your commitment to our mission.
Career Growth Opportunities

At Bright Sky Social Work Services, we believe in investing in our employees' future. You will have the chance to enhance your clinical expertise through training and professional development programs. Our supportive environment encourages you to pursue additional certifications or specializations, positioning you for advancement within our organization.

Why Join Our Team

Joining Bright Sky Social Work Services means becoming part of a compassionate team dedicated to making a meaningful difference in the lives of those we serve. We prioritize our employees' well-being, supporting their professional journeys in an inclusive and dynamic environment. If you are passionate about mental health and eager to contribute to a collaborative team, we invite you to apply and be part of our mission.

Application Information

If you are ready to take the next step in your career and make a significant impact on the lives of individuals seeking mental health support, please submit your application, including your resume and a cover letter detailing your qualifications and interest in the position at Bright Sky Social Work Services. We look forward to welcoming you to our team!