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Remote Service Engineer Jobs in Washington, PA (NOW HIRING)

Wabtec

Field Service Engineer

Pittsburgh, PA · On-site +1

$62K - $85K/yr

Bloom Engineering Company is seeking a Field Service Engineer to support customers throughout the United States. As a customer-facing representative, this role serves as onsite technical support for ...

Anton Paar

Field Service Engineer

Pittsburgh, PA · On-site +1

$30.80 - $34.85/hr

If so, then let's talk about the Field Service Engineer/Technician position at Anton Paar USA. Your responsibilities include: * Preventive maintenance, troubleshooting, repair, and calibration of ...

SourceTek

Software Quality Engineer

Pittsburgh, PA · Remote

Company Description SourceTek is a full-service IT staffing firm, specializing in providing top ... Software Quality Engineer Local or Remote - 80-100k Pittsburgh, PA or Remote if previous experience.

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How much do remote service engineer jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote service engineer in Washington, PA is $37.57, according to ZipRecruiter salary data. Most workers in this role earn between $29.95 and $42.45 per hour, depending on experience, location, and employer.

What is a remote service engineer?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

What are the key skills and qualifications needed to thrive as a remote service engineer?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a remote service engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

What are popular job titles related to Remote Service Engineer jobs in Washington, PA?

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The top searched job categories for Remote Service Engineer jobs in Washington, PA are:

What cities near Washington, PA are hiring for Remote Service Engineer jobs?

Cities near Washington, PA with the most Remote Service Engineer job openings:

Remote Service Engineer jobs near you

Field Service Engineer

Hitachi, Ltd.

Mount Pleasant, PA • On-site, Remote

Full-time

Re-posted 9 days ago

Job description

Location:
Mount Pleasant, Pennsylvania, United States of America
Job ID:
R0134134
Date Posted:
2026-06-22
Company Name:
HITACHI ENERGY USA INC
Profession (Job Category):
Engineering & Science
Job Schedule:
Full time
Remote:
Yes
Job Description:
Field Service Engineer positions offered by Hitachi Energy USA Inc. (Mount Pleasant, Pennsylvania). Plan and execute technical field assignments involving the installation, modification, testing, commissioning, or repair of high voltage switch-gear apparatus. Perform field service operations that present usual or unusual problems requiring solid technical skills. Perform preventive and corrective maintenance on high voltage equipment. Execute or supervise the installation and commissioning of high voltage circuit breakers and GIS substations (69kV through 550kV). Perform and document field tests such as SF6 leak detection, gas analysis, timing, power factor, contact resistance. Compile and evaluate data to determine and resolve operating problems or malfunctions. Conduct inspections to determine necessary maintenance and repairs and assist in determining resource requirements. Troubleshoot and repair equipment, applying own knowledge and experience. Develop recommendations and prepare written reports. Maintain detailed records and logs. Recommend changes such as new equipment or modified procedures to improve performance and customer satisfaction. Assist in planning and coordinating team efforts.
Minimum Requirements:
  • Requires a bachelor's or foreign equivalent degree in electrical engineering, mechanical engineering, or a related field and 8 years of experience managing projects, crews, and schedules at construction sites
  • Must have 5 years of experience in each of the following:
    • Executing safety practices for high voltage substations and safety and environmental practices relating to handling sulfur-hexafluoride
    • Reading complex electrical diagrams in ANSI and IEC standards
    • Performing and documenting field tests including SF6 leak detection, gas analysis, timing, power factor, contact resistance
  • Must have 4 years of experience in:
    • Working with gas insulated switchgear (GIS) up to 550 kV, including installing, commissioning, maintaining, repairing and troubleshooting
  • Experience may be acquired prior to completion of degree
  • Must hold a GIS equipment installation and commissioning certification.
  • Must be willing to travel domestically 80%.
  • Position reports to Mount Pleasant, Pennsylvania, but may telecommute from any location in the U.S.

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Hitachi Vantara logo

About Hitachi Vantara

Sourced by ZipRecruiter

Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signaling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 13,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Santa Clara, CA, US

Year founded

2017

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