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Remote Service Engineer Jobs in Philadelphia, PA

Danaher

Field Service Engineer - Philadelphia

Trenton, NJ · On-site +1

$31 - $38/hr

The Field Service Engineer is responsible for customer satisfaction in all aspects of the job ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

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Remote Service Engineer information

See Philadelphia, PA salary details

$20

$40

$66

How much do remote service engineer jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for remote service engineer in Philadelphia, PA is $40.79, according to ZipRecruiter salary data. Most workers in this role earn between $32.50 and $46.11 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Service Engineer position, and why are they important?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a Remote Service Engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

What is a Remote Service Engineer job?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

What are popular job titles related to Remote Service Engineer jobs in Philadelphia, PA? For Remote Service Engineer jobs in Philadelphia, PA, the most frequently searched job titles are:
What job categories do people searching Remote Service Engineer jobs in Philadelphia, PA look for? The top searched job categories for Remote Service Engineer jobs in Philadelphia, PA are:
What cities near Philadelphia, PA are hiring for Remote Service Engineer jobs? Cities near Philadelphia, PA with the most Remote Service Engineer job openings:
Remote Service Engineer jobs near you
Infographic showing various Remote Service Engineer job openings in Philadelphia, PA as of June 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 48% Physical, 3% Hybrid, and 49% Remote job distribution, with an average salary of $84,853 per year, or $40.8 per hour.
Field Service Engineer - PA

Field Service Engineer - PA

DC Group, Inc.

Philadelphia, PA • Remote

$75K - $120K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Would you like to join a fast-growing company recognized as one of the Star Tribune’s Top Workplaces in 2023 - 2025, and honored by USA Today as a Top Workplace in both 2024 - 2026?

 DC Group Inc., headquartered in Minneapolis, MN provides mission-critical support to some of the most recognized companies throughout the United States and Canada. Operations include support for Fortune 500 companies, government facilities, critical infrastructure, and of course, our namesake Data Centers. As a preferred vendor for some of the world’s premiere property management companies, our exponential growth in the critical power industry shows no sign of slowing down. Focusing on innovation, superior service, and cutting-edge proprietary software solutions has given us a reputation that sets us apart, fuels our growth, and makes us an exciting team to grow with!

 ** This is a fully remote position for a Field Service Engineer in the state of Pennsylvania**

We provide nationwide maintenance on all makes and models of the various components of your critical power system such as:

  • Uninterruptible Power Supplies (UPS): Liebert, Powerware, MGE, Toshiba, Mitsubishi
  • DC Plants (Rectifiers): Lorain, Peco, Tyco
  • Power-Distribution Unit (PDU): Liebert, PDI, United Power

DC Group has been a proven leader in the critical power maintenance field for the last 40 years. We have proven our abilities by serving more Fortune 500 companies than any other independent critical power maintenance company.

We pride ourselves in specializing in critical power maintenance since 1969, in which we have the infrastructure and expertise to keep our clients’ power uninterrupted.

Field Service Engineer - UPS Systems:

  • The primary function of the Senior Field Service Engineer is to analyze, test and troubleshoot complex problems related to uninterruptible power systems (UPS)
  • Install, update, manage and maintain software on UPS systems.
  • Diagnose and effect repairs to the UPS systems.
  • Provide technical support, problem diagnosis and resolution.
  • Strong communication and interpersonal skills with ability to be flexible to adjust to changing filed conditions.

 Field Service Engineer Required Qualifications: 

  • Bachelor’s degree in electrical engineering, electronics, or related field.
  • Experience in reputed UPS manufacturers like Liebert, Powerware, MGE, APC, Chloride, Mitsubishi, Toshiba will be an added advantage.

 This is a fully remote position. Job openings are available throughout the country.

 Benefits:

  • DC Group will provide in-house and field Training.
  • Full benefits
  • Paid Vacations
  • Competitive Salary plus overtime available
  • Company Vehicle Program through Enterprise Fleet Services
  • Career in Stable and growing field

 Employee Benefits Including:

  • Pay range $75,000 - 120,000 depending on industry experience
  • Incentive program offering opportunity for additional earnings on top of hourly pay.
  •  7 paid holidays
  •  Paid time off (PTO) 
  •  Medical Plan
  •  Dental Plan
  •  Vision Plan
  •  Pet Insurance
  •  Health Savings Account
  •  Company paid employee STD/LTD/Life/AD&D
  •  Supplemental plans (Critical Illness, Accident, Life/AD&D)
  •  401(k) plan with employer match

 This company does not discriminate in employment or the provision of service on the basis of race, color, religion or creed, gender, sex (including pregnancy), national origin or ancestry, ethnicity, citizenship status, genetic information, military or veteran status, age, physical or mental disability, or any other classification protected by applicable local, state, or federal laws.

 This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.

 

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